New American Funding - Scott Monroe

Name: Consumer Direct | Santa Ana
Address: 1 MacArthur Place Suite 800, Santa Ana, California, 92707
Telephone: +1-714-788-8797
Rating: 4.84

Sr. Loan Officer | NMLS # 1653946

Consumer Direct | Santa Ana

4.84

(114)

My name is Scott Monroe, and I am proud to work with the community on behalf of New American Funding. As a highly-skilled Sr. Loan Officer, NMLS #1653946, my goal is to provide the best customer service possible along with knowledgeable, un... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(949) 265-6631

Santa Ana, CA

https://www.newamericanfunding.com/mortgage_loans/ScottMonroe/

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4.84

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4.84

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Professional, co,urteous , understanding, willing to help, patience, outstanding team.

Reply from Scott Monroe

August 15th, 2025 04:09 PM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

Able to match a competitive offer from another company. Answered all of my questions along the way and helped me secure our dream house!

Reply from Scott Monroe

August 1st, 2025 04:05 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

Good communication is key in this business. The buyer and I were impressed with Scott's communication.

I have worked with Scott for the past 2+ years in my search of a home. He has always been available, answering on the fly questions regarding numbers, rates , and any question i would have. Working with Scott has been awesome and definitely...

Reply from New American Funding - Scott Monroe

July 9th, 2025 06:48 PM

I'm grateful for the opportunity to support you throughout your home search over the past couple of years. It's great to know that my availability and assistance with your questions made this journey a positive experience for you. Your intent...

Scott stood by our side the entire way. Its was a long journey and he communicated perfectly. I would definitely recommend him to anyone. He went out of his way for us and that's rare these days

Reply from Scott Monroe

July 9th, 2025 06:48 PM

I truly appreciate your kind words and am glad to hear I could support you throughout the long journey. Ensuring clear communication and going the extra mile is important to me, and it's fulfilling to know it made a difference for you. Your...

If you fired kim or let me come fire her for that matter her communication is not there very rude and just a very unpleasant person of i wouldnt been in a contract already on the house I would of canceled the whole deal because of her You definitely...

Reply from Scott Monroe

July 15th, 2025 02:41 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Great lender to work with and very easy to communicate with. I appreciate working with you!

Would have been better if we could communicate more. But most importantly we made it yi to the closing table.

Reply from Scott Monroe

June 24th, 2025 03:58 PM

I'm glad we were able to reach the closing table successfully. I apologize for any communication issues you experienced. Your feedback is important, and I'll work on improving this aspect to better serve clients in the future. Thank you for...

Great experience!

Reply from New American Funding - Scott Monroe

June 24th, 2025 03:57 PM

I'm thrilled to hear that you had a great experience, Vanessa. It was a pleasure working with you.

............

Reply from Scott Monroe

July 2nd, 2025 06:08 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.