Scott Mertens

Purchasing our home was exciting and overwhelming at the same time. Scott and his team were so helpful along the way, always taking the time to fully answer all of our questions and help make sure we were comfortable with the process and what...

Scott made buying my first home a breeze! He was quick to follow up and even pulled a few strings to bump my credit into the next tier so I got a better rate. His staff was always on top of things and Stacy did a great job helping me get all...

Scott was very helpful in my new (and first) home purchase. He guided me through the entire process from start to end. He took the time to explain every step in great detail, and was always available by phone to answer any questions.

Scott and his team made everything extremely easy. They were quick to respond to all of my questions. Being a first time home buyer he made everything simple and took the time to explain everything in detail. I have referred him t friends and...

I had a very complicated financial situation which made getting a mortgage challenging. I had started with another lender and due to their incompetence, my FHA loan for a condo fell through. Scott was recommended to me by my realtor and he...

Working with Scott and his team has been a great experience from start to finish! I remember the first day I made contact with Scott by phone, I was driving in to work, he was able to pull my credit and I had pre-approval by the time I arrived...

My fiance set up the appointment with Scott a few months back, as we were just starting to "lightly" browse through possible new homes to buy. The meeting was transparent in understanding everything we would have to do in order to go through...

Scott and his team took care of all the details and made buying a house as simple as it could be. Scott was very professional and made us feel confident with the decisions we had to make.

Working with Scott from Primary Residential Mortgage was one of the best decisions we have made. He was there for us every step of the way. Scott and his assistant Stacey worked tirelessly with us to obtain a VA loan. This involved more paperwork...

This review is overdue but I knew I needed to write about working with Scott because of our experience with him and his office. I googled lenders in December of 2013 and called Primary Residential Mortgage. Scott answered and we began the initial...