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Scott Mertens - Branch Manager NMLS# 32274 in Dover, NH

Scott Mertens

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Branch Manager NMLS# 32274

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At Luminate Home Loans, our mission is to unlock people's full potential through finances, and provide them with clarity at every step along the way.
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Overall Ratings
4.95
(500)
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  • 5.0
    Encompass
    L
    Linda C
    NORTHWOOD, NH
    Posted on March 28th, 2026 12:19 PM
    Wonderfull experience from beggining to end. Scott is so friendly and knowledgeable of the loan process. He responds quickly and always makes sure that you feel as though you are his only client. Highly recommend Scott if you are looking to...
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    Reply from Scott Mertens
    April 13th, 2026 08:59 PM
    Thank you so much, Linda! It means a lot — really glad I could make things a little easier. Don’t hesitate to reach out if you ever need anything.
  • 5.0
    Encompass
    A
    Andrew K
    ROCHESTER, NH
    Posted on March 9th, 2026 11:49 AM
    Scott was receptive and on the ball. He answered the whenever we called. He was straight to point and told us exactly how the process would go. Boy did we make him work for this one. As stressful as the home buying process is, Scott is a bright...
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    Reply from Scott Mertens
    April 13th, 2026 09:10 PM
    Thank you Andrew — I really appreciate it. I know this wasn’t the easiest transaction, so it means a lot that you trusted me and the team to help get it done. Always here if you need anything moving forward.
  • 5.0
    Encompass
    G
    Gregory M
    Bonita Springs, FL
    Posted on March 3rd, 2026 02:55 PM
    Very thorough, excellent communication, outstanding problem solving. I look forward to working with Scott again.
    Reply from Scott Mertens
    April 13th, 2026 09:26 PM
    Appreciate this, Greg! I’m glad everything came together smoothly. I’m always here if you need anything!
  • 5.0
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    Kylee S
    Posted on June 2nd, 2026 05:35 PM
    My partner and I got recommended to work with Scott from our realtor, and as first time home buyers we had a lot of questions and we weren't always sure what to expect throughout the mortgage process. But from start to finish, Scott was incredibly...
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    Reply from Scott Mertens
    June 2nd, 2026 06:14 PM
    Thanks, Kylee! I'm glad I could be part of the journey and help make the process a little less stressful. Enjoy settling in and making new memories!
  • 5.0
    Encompass
    M
    Mary K D
    ROCHESTER, NH
    Posted on May 23rd, 2026 11:30 AM
    Easy clear communication
    Reply from Scott Mertens
    June 2nd, 2026 02:57 PM
    Thank you, Mary K! It was a pleasure helping you through the process. Wishing you all the best in your new home!
  • 4.83
    Encompass
    R
    Ralph B
    COTUIT, MA
    Posted on May 18th, 2026 01:50 PM
    Easy to work with and friendly team..
    Reply from Scott Mertens
    June 2nd, 2026 02:56 PM
    Thanks, Ralph! It means a lot to hear that our team made a positive impact. We appreciate your trust and are excited for this next chapter for you!
  • 5.0
    Encompass
    K
    Kate C
    COTUIT, MA
    Posted on May 15th, 2026 06:32 PM
    Scott was fabulous to work with - a problem solver who made sure we closed on time!
    Reply from Scott Mertens
    June 2nd, 2026 02:55 PM
    Thanks so much, Kate! It was a pleasure working with you and helping you get to the closing table. Now comes the fun part—making the house your home!
  • 5.0
    Encompass
    J
    Jennifer C H
    ROCHESTER, NH
    Posted on May 12th, 2026 01:53 PM
    Scott was on top of everything. We were a difficult case and he found us real options and solutions!
    Reply from Scott Mertens
    June 2nd, 2026 02:54 PM
    Thanks so much, Jennifer! Not every loan follows a straight path, but I appreciate your patience and teamwork throughout the process. Congratulations on reaching this exciting milestone!
  • 5.0
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    M
    Mitch H
    Posted on May 12th, 2026 01:10 PM
    Scott Murtens and Luminate got my difficult loan approved and funded on time with all the communication you could ask for.
  • 5.0
    Encompass
    M
    Mitchell H
    ROCHESTER, NH
    Posted on May 12th, 2026 01:09 PM
    Scott was always optimistic, explored multiple avenues to get our difficult situation funded, kept us informed along the way, worked while he was on vacation and ultimately got us funded in time to close on our original closing date.
    Reply from Scott Mertens
    June 2nd, 2026 02:52 PM
    Thanks, Mitchell! Helping great clients is worth checking a few emails from vacation. Congratulations on your new home, and thank you for trusting me throughout the process!
  • 10 of 507
    About
    At Luminate Home Loans, our mission is to unlock people's full potential through finances, and provide them with clarity at every step along the way.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    Mortgage Lending
    FHA Loans
    VA Loans
    Government Loans
    Purchase Loans
    Refinance Loans
    First Time Homebuyer Loans
    Conventional Loans
    View All
    417
    /850
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    Year Started

    2003

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS# 32274
    Disclaimer
    Equal Housing Lender
    Luminate Bank is an Equal Housing Lender | Member FDIC
    Luminate Bank | NMLS ID #1281698
    2523 S Wayzata Blvd. #100 Minneapolis, MN 55405 | Phone (952) 698-3300
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