

Scott Dillen, Ruoff Mortgage
Senior Loan Officer


Cleveland State University
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive t... Show More
Location & Business Hours
Business Hours
Mon
9 AM to 5 PM
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
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Reviews from Web
Scott Dillen made the entire loan process very smooth and was always quick to respond to any question I had. I would recommend him to any person looking to get a home loan. Scott was very knowledgeable and I couldn’t have asked for a better...
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Reply from Scott Dillen, Ruoff Mortgage
August 23rd, 2024 02:52 PM
Kenneth, I can't tell you how much it means to hear such positive feedback. I'm glad to hear that the loan process was smooth and efficient for you. I strive to be prompt in responses and to provide all necessary information to clients like...
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Very down to earth and personable to chat with. Really made me feel at ease the whole time thru.
Reply from Scott Dillen, Ruoff Mortgage
July 30th, 2024 01:20 PM
Mason, it's great to hear that you had such a positive experience with me at Ruoff Mortgage. It was my pleasure to make your journey as seamless and comfortable as possible. Your kind words and 5-star rating are much appreciated. You worked...
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Scott was very knowledgeable and always a pleasure to deal with
Reply from Scott Dillen, Ruoff Mortgage
July 8th, 2024 04:07 PM
I appreciate your kind words, Jennifer. It was my pleasure to assist you and so happy for you and Matt. Your positive feedback means a lot to me. Let me know if there's anything else I can do for you in the future. Enjoy your new home and thanks...
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Scott was very knowledgeable and always a pleasure to deal with
Reply from Scott Dillen, Ruoff Mortgage
July 8th, 2024 04:14 PM
So glad to hear you had a positive experience, Matthew! I strive to provide the best service for every client and hearing feedback like yours makes it all worthwhile. Thanks for choosing Ruoff Mortgage. Congrats on your new home and looking...
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A pleasant experience overall. Quick to respond to questions, clarify any concerns, and we were kept at ease throughout the process.
Scott Dillen, Ruoff Mortgage has received a review with 5 star rating from Hallie H
The online portal was a great tool to see where we were at in the process.
Awesome experience Mr Dillen made the process extremely easy and understandable
Fast ,good , the best in everything!
Reply from Scott Dillen, Ruoff Mortgage
May 17th, 2024 07:29 PM
Thank you, Bruce. It was a pleasure working with you and Julie. Enjoy your new home.
Scott Dillen delivered on everything he said he would! He made our home buying experience smooth as it could be! I am going to highly recommend him to everyone I know!!
Reply from Scott Dillen, Ruoff Mortgage
May 17th, 2024 04:54 PM
I'm truly grateful for your kind words, Julie! It was a pleasure to help with your home buying process and I'm delighted to hear you found the experience smooth. Your recommendation means a lot to me and the team here at Ruoff Mortgage. If...
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About
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Conventional
FHA
VA
USDA
New Construction
Refinance Expert
First-Time Homebuyer Expert
Investment Properties
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Education
- Cleveland State UniversityEconomics and FinanceBachelor of Business Administration (BBA)Sep 1984 -Jun 1989

Positions
- Ruoff Mortgage - Senior Loan OfficerJun 6th, 2022 - Current
- American Midwest Mortgage - Senior Loan OfficerJul 4th, 2011 - Jun 6th, 2022
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Memberships
- NMLS Member
- LOCAR Member
Addresses and Serving Areas
Primary Serving Area
Year Started
1991
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 270870
- OH - MLO.036370.000
Awards
Hobbies
- Snowmobiling- Experienced Trail Rider
- Fantasy Football Veteran
- Timber Frame Barn Enthusiast
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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