

Scott Dillen, Ruoff Mortgage
Senior Loan Officer


Cleveland State University
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive t... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Scott made the entire experience easy and it happened faster than I anticipated. I won't hesitate to refer people to Scott!
The online documentation was easy and knowing the process stages was awesome!
Reply from Scott Dillen, Ruoff Mortgage
November 14th, 2024 01:44 PM
Really appreciate your wonderful review, Doloris. It's fantastic to hear that you found the process quick and easy. The team here at Ruoff Mortgage and I always strive to keep our clients updated on every stage of their mortgage journey. Your...
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Ruoff mortgage, is my go to time and time again! Scott Dillen is the best in the business!
Reply from Owner
November 1st, 2024 01:45 PM
Thank you so much, Nick, for your glowing review and five-star rating. I'm pleased to hear that you consider Ruoff Mortgage and myself your go-to for mortgage needs. It's always a pleasure to assist you, and I strive to maintain the high standard...
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The ease of working with ruoff mortgage is what I like most. No surprises, everything as promised.
Reply from Scott Dillen
November 10th, 2024 10:01 PM
Nick, I'm thrilled to hear that your experience with Ruoff Mortgage was seamless and that everything was delivered as promised. Our top priority is to provide the best service possible and make sure our customers are fully satisfied. Your positive...
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closed quickly!
Reply from Scott Dillen, Ruoff Mortgage
October 29th, 2024 05:24 PM
I'm thrilled to hear that you were satisfied with the quick closing, Rachel! Your positive feedback and 5-star rating truly mean a lot. Congratulation on your Beautiful new home!
Scott was very informative and professional.
He was a pleasure to work with and there were never any surprises.
He was also available 24-7 to guide us along.
Also. He ALWAYS returned email promptly.
Reply from Scott Dillen, Ruoff Mortgage
October 28th, 2024 03:45 PM
Sam & Jayne, Thank you so much for your five-star rating and for taking the time to share your positive experience! I'm glad to hear that you found my guidance helpful and my responses prompt. Ensuring you are well-informed and supported throughout...
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Scott Dillen, Ruoff Mortgage has received a review with 5 star rating from Chester S
Reply from Owner
October 28th, 2024 01:57 PM
I'm thrilled to hear that you were satisfied with the service provided, Chester! Your 5-star rating means a lot. It's rewarding to know that my hard work paid off and the best First-Time Buyer program for you was obtained. I aim to deliver...
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Scott was excellent to work with.He worked really hard and jumped through a lot of hoops to get us a tax credit that no other lender I talked with even mentioned.He helped prepare everything for underwriting, was available when I had questions...
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Reply from Scott Dillen, Ruoff Mortgage
October 29th, 2024 05:26 PM
Hi Chester, I'm absolutely delighted to read your review! It's great to hear that you appreciated the extra efforts I put in to secure that tax credit for you. Being available for your questions and ensuring a smooth closing process is part...
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It was everything done Wright
Reply from Scott Dillen, Ruoff Mortgage
October 1st, 2024 03:19 PM
Always great to see a long-term plan work out. Congrats to you both and thanks for Trusting in me.
Everything
Reply from Scott Dillen
October 1st, 2024 03:20 PM
Always Great to see a long-term plan work out. Congrats to you both and thanks for having trust in me.
Scott Dillen, Ruoff Mortgage has received a review with 5 star rating from Drake R
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About
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Conventional
FHA
VA
USDA
New Construction
Refinance Expert
First-Time Homebuyer Expert
Investment Properties
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Education
- Cleveland State UniversityEconomics and FinanceBachelor of Business Administration (BBA)Sep 1984 -Jun 1989

Positions
- Ruoff Mortgage - Senior Loan OfficerJun 6th, 2022 - Current
- American Midwest Mortgage - Senior Loan OfficerJul 4th, 2011 - Jun 6th, 2022
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Memberships
- NMLS Member
- LOCAR Member
Addresses and Serving Areas
Primary Serving Area
Year Started
1991
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 270870
- OH - MLO.036370.000
Awards
Hobbies
- Snowmobiling- Experienced Trail Rider
- Fantasy Football Veteran
- Timber Frame Barn Enthusiast
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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