

Scott Dillen, Ruoff Mortgage
Senior Loan Officer


Cleveland State University
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive t... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Super helpful, knowledgeable and a great communicator. Made my first time home buying experience so much smoother than I was expecting
Reply from Owner
May 7th, 2024 04:48 PM
Thank you for the kind words and allowing us to play a small part in your Homeownership journey. Mary Jo and you are absolutely ready for this and are going to be amazing Homeowners. Well done!
As a first time homebuyer I had a lot of questions and Scott did a phenomenal job answering even during later hours
Scott Dillen, Ruoff Mortgage has received a review with 5 star rating from Stazz
I would like to share a few thoughts I have about working with Scott Dillen. I feel like he really exemplifies the ideal of what a loan officer should be and at every phase I could feel that he is the example of a consummate professional.He...
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Scott Dillon was very friendly and kept me posted on everything that was happening on my loan...
Everything and everyone did a great job
Scott was great from start to finish!!!
Everything basically went smoothly. We are first time home buyers so we were not familiar with the process. Scott did a great job giving us advice on how to improve our credit. He then walked us through step by step in the mortgage process....
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Scott Dillen was invested in my journey to become a homeowner the second he took my call. He was always explaining each step in detail, answered all my questions, went over plans to get me where I needed to be to be approved, and was incredibly...
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Scott was very helpful in finding us the best loan possible. He called us every step of the way making sure we understood everything before moving forward. I have already been recommending him to others.
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About
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Conventional
FHA
VA
USDA
New Construction
Refinance Expert
First-Time Homebuyer Expert
Investment Properties
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Education
- Cleveland State UniversityEconomics and FinanceBachelor of Business Administration (BBA)Sep 1984 -Jun 1989

Positions
- Ruoff Mortgage - Senior Loan OfficerJun 6th, 2022 - Current
- American Midwest Mortgage - Senior Loan OfficerJul 4th, 2011 - Jun 6th, 2022
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Memberships
- NMLS Member
- LOCAR Member
Addresses and Serving Areas
Primary Serving Area
Year Started
1991
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 270870
- OH - MLO.036370.000
Awards
Hobbies
- Snowmobiling- Experienced Trail Rider
- Fantasy Football Veteran
- Timber Frame Barn Enthusiast
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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