Scott Dillen, Ruoff Mortgage
Senior Loan Officer
Cleveland State University
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive t... Show More
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closed
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9 AM to 5 PM(Open now)
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9 AM to 5 PM
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Reviews from Web
Scott was very knowledgeable and helpful throughout the entire process ensuring that everything went smoothly. He will continue to be the Loan Officer I go to in the future and would recommend him to everyone.
Reply from Scott Dillen
July 28th, 2025 04:37 PM
Thank you for your kind words, Bryan. I'm pleased to know my support and knowledge helped make your experience seamless. It's wonderful to hear that you plan to reach out for future needs. Should you or anyone you know have questions or need...
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Scott was wonderful to work with! Extremely thorough and always easy to get in touch with. He made our home buying process as smooth as it could possibly be. Thank you so much!
Reply from Scott Dillen, Ruoff Mortgage
July 18th, 2025 12:46 PM
I'm delighted to hear that you had such a smooth home-buying experience, David. Being thorough and accessible is something I strive for, so it's wonderful to know that it made a difference for you. Thank you for your kind words. If you ever...
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We had the pleasure of working with Scott Dillen, not only a trusted loan officer but also a great friend. From start to finish, his professionalism, knowledge, and genuine care made the entire loan process seamless and stress-free. Scott went...
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Reply from Scott Dillen, Ruoff Mortgage
July 16th, 2025 12:22 PM
Thank you so much for your kind words, April. I'm really glad to hear that my efforts made the loan process seamless and stress-free for you. It was an honor to assist you as both a loan officer and friend. Your confidence in my service means...
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Scott was very knowledgeable and helpful in every aspect of buying the home
Reply from Scott Dillen, Ruoff Mortgage
June 17th, 2025 04:10 PM
I'm thrilled to hear that you found my assistance knowledgeable and helpful throughout your home-buying process. It was a pleasure working with you, and I appreciate your kind words.
We are first time homebuyers and Scott Dillen made this experience wonderful! He was extremely helpful and very trustworthy! If we had any questions or anything he was right there and was very thorough and would give us a call right away! He...
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Reply from Scott Dillen, Ruoff Mortgage
April 25th, 2025 06:21 PM
I'm thrilled to hear that your first homebuying experience was wonderful. It was a pleasure working with you & Kollin and I'm glad I could assist you every step of the way. Thank you for your kind words and for choosing Ruoff Mortgage for this...
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Scott made the process so easy with his expertise and guidance. I will Highly recommend him to anyone!
Reply from Scott Dillen, Ruoff Mortgage
April 25th, 2025 05:26 PM
I'm delighted to hear that the process was easy thanks to my expertise and guidance. It was a pleasure assisting you & Miranda, and I truly appreciate your recommendation. I'm always here for you and proud to have earned your recommendation....
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Scott was wonderful throughout this entire process. I would recommend Scott and Tawnee to everyone. Scott made the house buying process so smooth and easy! He was kind and I appreciate all he did for us!
Reply from Scott Dillen, Ruoff Mortgage
April 21st, 2025 04:29 PM
I'm thrilled to hear that your house buying process was smooth and easy. It was a pleasure assisting you and Steve, and I truly appreciate your kind words and recommendation. Thank you for trusting Tawnee and I with your home-buying journey....
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Scott is so knowledgeable and made the experience as seamless as possible . I would never hesitate to use Scott for future mortgage needs and will highly recommend him if given the opportunity
Reply from Scott Dillen, Ruoff Mortgage
February 3rd, 2025 09:20 PM
John, thanks so much for the kind words! I really appreciate you taking the time to share your experience. Making the mortgage process smooth and easy is always my goal, and I'm thrilled to hear it was seamless for you. I look forward to working...
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Scott was great to work with! He was always quick to get back to us and made the whole orvery easy!
Reply from Scott Dillen, Ruoff Mortgage
February 3rd, 2025 04:12 PM
Wow, Jolene, this is fantastic to hear! I really appreciate you taking the time to share your experience. Making the process smooth and easy is always my goal, so I'm thrilled it worked out that way for you. I enjoyed working with you both...
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Scott Dillen was very easy to work with. He went above and beyond to make this happen for us!
Reply from Scott Dillen, Ruoff Mortgage
January 2nd, 2025 04:02 PM
I'm delighted to hear that you had a positive experience, Crystal. It was really my pleasure to assist you and Jason throughout the process. I always strive to go the extra mile for my clients and I'm glad to know it made a difference for you....
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About
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Conventional
FHA
VA
USDA
New Construction
Refinance Expert
First-Time Homebuyer Expert
Investment Properties
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Education
- Cleveland State UniversityEconomics and FinanceBachelor of Business Administration (BBA)Sep 1984 -Jun 1989
Positions
- Ruoff Mortgage - Senior Loan OfficerJun 6th, 2022 - Current
- American Midwest Mortgage - Senior Loan OfficerJul 4th, 2011 - Jun 6th, 2022
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Memberships
- NMLS Member
- LOCAR Member
Addresses and Serving Areas
Primary Serving Area
Year Started
1991
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 270870
- OH - MLO.036370.000
Awards
Hobbies
- Snowmobiling- Experienced Trail Rider
- Fantasy Football Veteran
- Timber Frame Barn Enthusiast
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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