Scott Dillen, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 6155 Park Square Dr Suite 4, Lorain, Ohio, 44053
Telephone: +1-216-598-8850
Rating: 4.99

Senior Loan Officer

Ruoff Mortgage - Lorain

4.99

(95)

Cleveland State University

Mortgage

Mortgage Loan Officer

Cleveland State University

Contact Info

(216) 598-8850

Lorain, OH

https://www.ruoff.com/ScottDillen

Location & Business Hours

Business Hours

Sun

closed

Mon

9 AM to 5 PM(Open now)

Tues

9 AM to 5 PM

View All days

Search Reviews

Write a Review

4.99

(95)

Filter by Date

Range

Filter by Rating

Experience.com

4.98

(68)

Zillow

5.0

(9)

Google

5.0

(18)

Show All

Reset all filters

We had absolutely no issues at all from start to finish. Communication was fantastic.

Reply from Scott Dillen

March 9th, 2026 04:06 PM

I'm glad to hear that your experience was smooth and that you felt communication was effective, Gary. If you ever have more questions or future needs, feel free to get in touch. I'm always here to assist you.

Scott was exceptional! Not only did I buy a home but I now have an extended family.

Reply from Scott Dillen, Ruoff Mortgage

December 26th, 2025 09:58 PM

It's wonderful to hear that your experience felt like gaining an extended family, Jessica. I'm glad I could assist you in your home-buying journey, and I'm thrilled it was such a positive event. If you ever have questions or need assistance...

Scott is great! Pleasure to work with!

Reply from Scott Dillen

December 15th, 2025 08:05 PM

I appreciate your kind words, Anders. Working with you was truly enjoyable. If there’s anything more you need or any questions you may have in the future, feel free to reach out. I'm here to help.

Scott Dillen has been our senior loan officer twice now for the purchase of both of our homes. He is knowledgeable, responsive, personable, and caring. We love working with him because he really took the time to answer all our questions and...

Reply from Scott Dillen, Ruoff Mortgage

December 4th, 2025 04:28 PM

Having had the opportunity to assist you twice with your home purchases, Rebecka, is something I genuinely value. Guiding you through what can be an intricate process and ensuring you feel informed and supported is important to me. Your recognition...

Scott was very knowledgeable and helpful. He kept me well informed during the whole process.

Reply from Scott Dillen, Ruoff Mortgage

November 21st, 2025 05:34 PM

I appreciate your feedback, Christopher. Ensuring you're well informed throughout the process is a priority for me, and I'm glad to know I could assist you effectively. If you have any future questions or need further assistance, please feel...

Scott did all the work for me making the process so much easier and faster

Reply from Scott Dillen, Ruoff Mortgage

November 3rd, 2025 06:15 PM

Thank you, Eric, for sharing your experience. I'm pleased that I could make the process easier and faster for you. I t has been a pleasure seeing you and Tena flourish in your new home.Should you have any further queries or need assistance...

Great communication with scott and Jim both.

Reply from Scott Dillen, Ruoff Mortgage

September 8th, 2025 12:57 PM

It's great to hear that you found the communication with both Jim and me to be positive, Patrick. Communication is key, and I'm glad we could assist you effectively. If there’s anything else you need in the future, feel free to reach out.

Scott was extremely helpful from start to finish on the purchase of our new home. Throughout the entire process, Scott would check in frequently to make sure we had everything we needed and give us quick status update. All in all, Scott made...

Reply from Scott Dillen, Ruoff Mortgage

August 20th, 2025 06:17 PM

Thank you, Jacob, for your wonderful feedback. I'm so glad to hear that my support made the process of purchasing your new home as stress-free as possible. I aim to keep my clients informed and comfortable by checking in regularly, so it's...

Everything was just super easy to follow and good with responses and knowledge

Reply from Scott Dillen

November 3rd, 2025 06:15 PM

I'm glad to hear that you found everything easy to follow and appreciated the responses and information I provided, Colton. Ensuring a straightforward process is very important to me. If you have any further questions or need assistance with...

Scott was very knowledgeable and helped me tremendously throughout the process.

Reply from Scott Dillen, Ruoff Mortgage

July 28th, 2025 04:37 PM

I appreciate your feedback, Amanda. Knowing that my knowledge and support made a significant impact on your home-buying journey brings me a lot of satisfaction. It was truly my pleasure to assist you throughout the process. Should any questions...

31–40 of 95

About

My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Conventional

FHA

USDA

New Construction

Refinance Expert