Scott Dillen, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 6155 Park Square Dr Suite 4, Lorain, Ohio, 44053
Telephone: +1-216-598-8850
Rating: 4.99

Senior Loan Officer

Ruoff Mortgage - Lorain

4.99

(95)

Cleveland State University

Mortgage

Mortgage Loan Officer

Cleveland State University

Contact Info

(216) 598-8850

Lorain, OH

https://www.ruoff.com/ScottDillen

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Business Hours

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closed

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9 AM to 5 PM(Open now)

Tues

9 AM to 5 PM

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4.99

(95)

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Experience.com

4.98

(68)

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5.0

(9)

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Scott Dillon was very knowledgeable, answered all of our questions in a timely manner and responded to all message or calls promptly. I love how he was quick to inform us at every step of the process. I have no doubt that we were in the best...

Reply from Owner

May 13th, 2026 04:33 PM

Thank you for your appreciated feedback, Bridget. I'm pleased to know that my efforts to keep you informed and respond promptly were helpful to you. It's great to hear that you felt confident in the process, and I look forward to assisting...

Scott was very knowledgeable, answered all of our questions in a timely manner and responed to all message or calls promptly. I love how he was quick to inform us at every step of the process. I have no doubt that we were in the best hands...

Reply from Scott Dillen

May 25th, 2026 03:44 PM

I'm pleased to hear that you felt well-informed and supported throughout the process, Bridget. It’s important to me that all your questions are answered promptly and thoroughly. Knowing that you would choose Ruoff for future loan services means...

Scott was wonderful! Always had time for a phone call, even met us in person. Answered all our questions. He made us feel very comfortable. Would recommend him to family and friends

Reply from Owner

April 17th, 2026 09:46 PM

I'm grateful for your kind words, lisah334. It's great to know that I could provide the support and comfort you needed throughout the process. Meeting in person and being available for calls is part of how I aim to assist clients like you....

Scott was very helpful. He answered all our questions quickly and made us comfortable with the process of buying a house. I would recommend him to everyone. he always had time for a phone call and even met with us in person.

Reply from Scott Dillen, Ruoff Mortgage

April 6th, 2026 11:14 PM

Lisa, thank you for sharing your experience. I'm glad I could answer your questions promptly and help ease the process of buying a house. Knowing that you felt comfortable and supported means a lot. Whether through a phone call or in-person...

Scott is very knowledgeable and answered every question we had along the way. He provided us with accurate estimates so we understood exactly what our costs would be.

Reply from Scott Dillen, Ruoff Mortgage

April 6th, 2026 04:12 PM

I appreciate your feedback, Matthew. It's reassuring to know that my answers and cost estimates were helpful to you during the process. If you have any more questions in the future, please don't hesitate to reach out. I'm here to assist with...

Scott was kind, attentive, and so helpful We appreciate his knowledge and helpfulness as he guided us through the process

Reply from Scott Dillen, Ruoff Mortgage

March 16th, 2026 04:11 PM

I'm grateful for your kind feedback, Amy. It's nice to know that my guidance and attentiveness were helpful to you throughout the process. Should you have any more questions in the future or need further assistance, feel free to reach out.

Scott was always available as questions popped up . He was prompt in providing all updates as they happened throughout the loan process I would recommend Scott to anyone needing a loan

Reply from Scott Dillen, Ruoff Mortgage

March 16th, 2026 04:12 PM

I appreciate your positive feedback, Robert. It's great to know that my availability and prompt updates were helpful to you during the loan process. If you have any future questions or need further assistance, feel free to reach out. Thank...

Scott Dillen, Ruoff Mortgage has received a review with 5 star rating from Opal W

Reply from Owner

March 9th, 2026 04:38 PM

Thank you for the excellent rating, Opal. If you have any questions or need further assistance, feel free to reach out anytime.

No issues and an excellent encounter beginning to the end.

Reply from Scott Dillen, Ruoff Mortgage

March 9th, 2026 04:39 PM

I'm glad to know you found the experience to be excellent from start to finish, Opal. If you have any questions or need further assistance, please feel free to reach out at any time. I'm here to help.

Scott Dillen, Ruoff Mortgage has received a review with 5 star rating from Gary “ W

Reply from Owner

March 9th, 2026 04:41 PM

Thank you for the great rating, Gary. If there’s anything else you need, feel free to contact me anytime.

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About

My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Conventional

FHA

USDA

New Construction

Refinance Expert