Waterstone Mortgage - Nampa, ID
Nampa, ID
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
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Business Hours
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9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Gwen is incredible! Coming from out of state, Gwen helped us understand all of Idaho's lending options. Gwen made my hubby and I feel very comfortable with the entire process. We never felt like we were just "another name" applying for a loan....
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Reply from Owner
August 24th, 2018 12:00 AM
Thank you for taking the time to write this great review, Rebecca. We agree, Gwen is incredible! From her industry knowledge to her outstanding customer service skills, she is a great part of the Waterstone team. It sounds like she made your...
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Gwen is an awesome professional to work with! Extremely knowledgeable about the industry & goes the extra mile for her clients. She has also surrounded herself with a great power team of real estate professionals to deliver second to none service...
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We loved working with Gwen and highly recommend her. She was prompt to respond, consistent with communication throughout the process so we knew next steps, and so helpful!
Reply from Owner
August 20th, 2018 12:00 AM
Thank you for the kind review. Providing our customers with consistent and prompt communication, throughout the mortgage loan process, is a top priority for us, here a Waterstone. It sounds like Gwen delivered both of those during your loan...
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I spoke to 3 other lenders and was given different information from each one and the wrong info. Then I found Gwen! She was very knowlegeable and guided me through the entire home loan process. She was there to answer all my questions from...
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Reply from Owner
August 15th, 2018 12:00 AM
Thank you for taking the time to write such a great review about Gwen. Having a knowledgeable loan originator, who guides you through the mortgage loan process, step by step, makes the homebuying process that much easier. We're happy to hear...
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Gwen is very knowledgable and resourceful. Her hard work, positive attitude and agility had helped me secure a home loan while I was going through some rapid changes in my life. I greatly appreciate her patience and dedication.
Reply from Owner
August 15th, 2018 12:00 AM
Thank you for the review, Wendy. Gwen's dedication and industry knowledge is what makes her such a great addition to the Waterstone family. We hope we get the chance to work with you again, should you have any future homebuying or refinancing...
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Gwen was always making herself available even on nights and weekends. She was quick to respond and even pick up the phone when I had questions to further explain and ensure I understood. Everything went smoothly and she was a great lender!
Reply from Owner
July 19th, 2018 12:00 AM
Thank you for the review, Henry. Quick and clear communication from your loan originator, provides customers like you with a great first-time home buying experience. It sounds like Gwen provided excellent service and provided you with the knowledge...
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When I began researching buying vs. renting again, I knew nothing about buying. Nothing. Gwen had reached out prior to our decision to do the research, so since we were now ready I got in contact with her. From our very first interaction, she...
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Reply from Owner
July 10th, 2018 12:00 AM
Thank you for the great rating and review, Jessica! We are pleased to hear that Gwen went above and beyond for you and your family! Building great relationships with our customers and business partners is one thing we truly pride ourselves...
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Gwen worked really hard on getting us our home. There were a lot of bumps in the road trying to get a loan from another state. Gwen made it as smooth as she could.
Reply from Owner
July 9th, 2018 12:00 AM
Thank you for the review. Even with some challenges through out the loan process, it sounds like Gwen was able to provide a smooth loan experience for you. We hope you enjoy your new home.
Gwen is phenomenal from contract to close! She is very responsive & knowledgable-as a Realtor, I could not ask for a better Lender to refer my clients to!
Gwen was very helpful and was available for assistance no matter the time of day or night. This made our search from a different time zone much easier. Thanks Gwen!
Reply from Owner
June 22nd, 2018 12:00 AM
Thank you for the great review! Having an accessible loan originator, makes the loan process that much easier. We're happy to hear that Gwen helped make your homebuying experience a great one, even from a different time zone. We hope you enjoy...
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Mountain Standard Time (MST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions