Waterstone Mortgage - Nampa, ID
Nampa, ID
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Gwen was frequently communicative and warm to work with. She made sure to help me and my husband when we had questions and was a joy to work with
Reply from Gwen Swain
July 6th, 2026 01:05 PM
Stephanie, I'm pleased to hear that my communication and support were helpful to you and your husband. It was a pleasure working with both of you, and if you have any more questions or need further assistance, please feel free to reach out...
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Working with Gwen and her team was a wonderful experience for many reasons. First Gwen was very knowledgeable and explained everything thouroughly. Her team runs like a well oiled machine and they were all so helpful. They have the mortgage...
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Reply from Gwen Swain
July 6th, 2026 08:13 PM
Mary, I appreciate your kind words and am happy to hear that you had a wonderful experience with my team and me. It's great to know that our streamlined process and thorough explanations were helpful to you. Thank you for your gratitude and...
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Most professional and helpful staff . walked us through every step of the way
Reply from Gwen Swain
July 6th, 2026 01:26 PM
Douglas, I'm glad to hear that you found the staff professional and helpful throughout the process. Walking you through each step is important to me, and I'm here if you have any further questions or need assistance in the future.
Gwen is great. She is very knowledgeable of underwriting guidelines which helps her arm her clients with accurate information and realistic expectations.
Reply from Owner
July 6th, 2026 02:17 PM
I'm pleased to know that my knowledge of underwriting guidelines was helpful in providing you with accurate information and realistic expectations, JP. If you have any more questions or need further assistance, please don't hesitate to reach...
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Gwen was very knowledgeable of FNMA guidelines and was able to see a way to get my wife and I qualified for a 30yr fixed FNMA loan when another national lender missed it. She saved our home purchase.
Reply from Gwen Swain
July 6th, 2026 02:34 PM
Jay, I'm grateful for your kind words and happy I could assist in securing your 30-year fixed FNMA loan. It's rewarding to know that my knowledge made a difference in your home purchase. If you have any more questions or need further assistance,...
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Dennis was wonderful through and through. The process of buying a house can be a scary thing, especially the finances/rates, but Dennis walked us through the entire process and for that we are thankful. We have nothing but good things to say...
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Reply from Dennis Harvey
June 25th, 2026 07:42 PM
Ricardo, I appreciate your kind words and am happy to hear that I could help make the home-buying process less daunting for you. It's great to know that you felt supported every step of the way. Thank you for your trust and for sharing your...
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Communication was great and they kept us updated throught the process of our loan.
Reply from Shelbey Rivera
June 19th, 2026 04:04 PM
Brylee, I'm glad to hear that you appreciated the communication throughout your loan process. Keeping you updated is important to me. Thank you for sharing your experience!
If you're looking for a mortgage loan officer who is responsive, trustworthy, and truly cares about her clients, I would highly recommend Shelby. Shelby was professional, knowledgeable, and always available to answer questions. She made what...
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Reply from Owner
June 19th, 2026 02:13 PM
Alex, I'm pleased to hear that you found my responsiveness and professionalism helpful throughout your mortgage process. It's great to know that I could make the experience smooth and manageable for you. Thank you for your kind recommendation!...
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Thank you for all the hard work you did.
Reply from Gwen Swain
June 15th, 2026 07:13 PM
Grace, I appreciate your kind words and am happy to know my efforts were helpful. If you need anything else or have any questions, please feel free to reach out to me.
Shelbey was great and helped us understand all the technical details. We would 100% recommend d her to all our family and friends. Thank you!
Reply from Shelbey Rivera
June 15th, 2026 06:12 PM
Alex, I'm thankful for your kind words and recommendation. It's wonderful to hear that I could assist you in understanding the technical details. If you ever need further assistance, please feel free to reach out.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Mountain Standard Time (MST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions