Waterstone Mortgage - Nampa, ID
Nampa, ID
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM(Open now)
Sat
closed
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Reviews from Web
Shelbey was an absolute gem to work with! Service and products went above and beyond. It was great having someone that we were able to have a working relationship with to do our new home.
Gwen and her team were amazing to work with. They quickly got me prequalified and got me an excellent interest rate. It was very easy to get a hold of them for questions and paperwork was simple to download on their secure account they created...
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Reply from Owner
January 8th, 2026 11:22 AM
Thank you for your review, Michelle! The team and I were thrilled we were able to provide you with a positive homebuying experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch!...
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Gwen and her team were amazing to work with. They quickly got me prequalified and got me an excellent interest rate. It was very easy to get a hold of them for questions and paperwork was simple to download on the secure account they created...
read more
Reply from Owner
May 13th, 2021 12:00 AM
Thank you for this review, Michelle! We know how many questions pop up throughout the homebuying process – whether you're a first-time homebuyer or a seasoned homeowner – that's why communication is key. It sounds like Gwen and her team went...
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Shelbey was thorough and very helpful. She worked very fast and efficiently. It was a great experience during our refinance.
This team is amazing!! Ive closed on other houses in the past and these guys really outshined other companies! They are organized and always communicating to make sure everything can go as smooth as possible! Would definitely recommend!!
Reply from Owner
January 8th, 2026 11:23 AM
Thank you for this 5-star review Ana! Here at Waterstone Mortgage, the customer always comes first, and providing excellent customer service is our top priority. We hope you are enjoying your new home. Thanks again.
Gwen Swain at Waterstone Mortgage NMLS #1619853 has received a review with 5 star rating from Theresa H
Reply from Owner
January 8th, 2026 11:24 AM
Thank you for the 5-star rating, Theresa.
Gwen and her team were very prompt on getting me pre approved the same week and answering questions I had.. I highly recommend Gwen and her team.
Reply from Owner
January 8th, 2026 11:23 AM
Thank you for your review, Tasha! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
Gwen and her team were helpful and communicative and helped find the most advantageous mortgage situation for our first home from out of state. Would recommend.
Reply from Owner
April 27th, 2021 12:00 AM
Thank you for taking the time to write this review, Hemphillam! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Gwen and her team.
Shelbey knows her stuff! She's great at communicating and I felt she worked hard to get my refi done fast and correctly. Highly recommend her!
Gwen and her team answered all my questions, kept me informed every step of the way. I am so glad for the expert way they handled the purchase of my home!
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Mountain Standard Time (MST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions