Waterstone Mortgage - Nampa, ID
Nampa, ID
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Shelbey Rivera - Waterstone Mortgage has received a review with 5 star rating from Cassandra G
Reply from Owner
August 17th, 2026 01:07 PM
Cassandra, thank you for the perfect rating! I'm pleased to know you had a positive experience.
Shelby is great! She answered all of our questions & concerns. Very communicative! Explain the home buying process very well especially for first time homebuyers. Definitely recommend! :)
Reply from Shelbey Rivera
August 17th, 2026 05:12 PM
Cassandra, I'm pleased to know that I could assist you with all your questions and concerns during the home buying process. Your recommendation means a lot to me, and I'm thankful for your kind words!
Gwen and her team were AMAZING! They worked day and night to help us understand the process and made sure we were comfortable with any/all numbers before we committed to anything! As first time home buyers my husband and I had lots of questions...
read more
Reply from Gwen Swain
August 11th, 2026 07:04 PM
Shyanne, I'm grateful for your kind words about my team and me. It's wonderful to know that we could make you feel comfortable and supported throughout the home buying process. Helping first-time buyers like you and your husband is something...
read more
Not someone i would use again!
Reply from Owner
August 4th, 2026 10:38 PM
Hello Jenneila. We’re surprised and so sorry to receive this feedback from you. If you would, please call us directly so we can discuss your transaction with you, to learn more.
They made the home buying process very simple for us as first time buyers!
Reply from Gwen Swain
August 3rd, 2026 07:42 PM
Layne, I'm pleased to hear that your home buying process felt simple and straightforward. Assisting first-time buyers like you is important to me, and I'm glad I could help make things easier. Thank you for sharing your experience!
Dennis and his team were very helpful. We were first time homebuyers and had many questions. his team answered all of our questions quickly and helped us to explore all of our options. They provided explanations in terms we could understand...
read more
Reply from Owner
August 3rd, 2026 01:09 PM
Teahlyn, I'm glad to hear that my team and I could assist you as first-time homebuyers. We strive to provide clear explanations and ensure you understand your options. Thank you for sharing your experience with Waterstone Mortgage.
Dennis and his team were very helpful. We were first time homebuyers and had many questions. his team answered all of our questions quickly and helped us to explore all of our options. They provided explanations in terms we could understand...
read more
Reply from Dennis Harvey
August 3rd, 2026 01:59 PM
Bethany, I'm grateful to hear that my team and I could assist you as first-time homebuyers. It's nice to know that we could answer your questions and explain your options clearly. Thank you for sharing your experience with Waterstone Mortgage....
read more
I appreciated sharing with me the options, very communicative and I think that is key in this process. Just a knowledgable team.
Reply from Gwen Swain
July 31st, 2026 02:09 PM
Tamara, I'm glad to hear that you found the communication and options we shared helpful. It's important to me that you feel well-informed throughout the process. Thank you for your kind words about my team!
I could not have asked for a better loan officer. Shelbey is professional, courteous and understanding when it came to our loan. She worked tirelessly to make sure our loan was with our budget. I will recommend Shelbey to all that will listen....
read more
Reply from Owner
July 23rd, 2026 05:12 PM
Steve thank you for the kind words and loved working with you and your family.
Made things super easy, on our schedule, and brought to us . Couldn't ask for anything more .
Reply from Shelbey Rivera
July 29th, 2026 08:55 PM
Joshua, I'm happy to know that I could make things easy and convenient for you. Your satisfaction is important to me, and I appreciate your kind feedback.
41–50 of 909
About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Mountain Standard Time (MST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions