Waterstone Mortgage - Nampa, ID
Nampa, ID
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Shelbey kept us informed and updated all throughout the process. I don't think we ever had to contact her for questions or concerns, since she was always on top of every issue.
Shelbey was great to work with, kept upon anything new that was transpiring. Shelbey always let us know if there anything that we need to do and if we had any question, she said that we could call her at any time to talk to us. We have never...
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Gwen was awesome to work with at Waterstone Mortgage on the purchase of our new home. Explained things and took time on her own in evenings to meet with us on zoom calls.. Thanks Gwen and team!
Reply from Owner
January 8th, 2026 11:22 AM
We are just so happy we were able to get you and your family into that home and we never want anyone to feel like they didn't understand what was happening. Thank you for your positive feedback! Enjoy. 😊
I cannot put into words how amazing Gwen's team was in our homebuying journey (huge shout out to Rich H). They were all so incredibly friendly, kind, and positive through the whole process. I would absolutely recommend having them on your team....
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Reply from Owner
January 8th, 2026 11:24 AM
Thank you for your review, Sean! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again. Keep in touch.
I cannot put into words how amazing Gwen's team was in our homebuying journey (huge shout out to Rich H). They were all so incredibly friendly, kind, and positive through the whole process. I would absolutely recommend having them on your team....
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Reply from Owner
January 22nd, 2026 12:00 AM
Thank you for your review, Sean! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again. Keep in touch.
They are awesome and easy to work with! They work hard and do what they say in a timely fashion. Thanks again Jayson
Reply from Owner
January 8th, 2026 11:23 AM
Thank you for your kind review, Jayson! Treating my borrowers with the highest level of respect is my number one goal. It was my pleasure to serve you.
This is the third loan that Gwen and her team have done for me. All three done at different stages of my life. In 2018 she and the team guided me through my first home. In 2021 they helped gain independence in a refinance. And now I’m 2023...
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Reply from Owner
January 8th, 2026 11:22 AM
Thank you for your review, Megan! The team and I were thrilled we were able to provide you with a positive loan experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
good communication, timely and knowledgeable help
for
Zack Pappuleas
I've worked with a few different lenders, and working with Zack was by far the best experience. He really works with you to find the best solution, is extremely knowledgeable and communicative, and was just overall enjoyable to work with. Would...
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Gwen Swain was great. She explained everything to us about purchasing a home and everything with we needed to do and our loan went through fast and very easy. Would definitely recommend using Gwen again thanks, Gwen!
Reply from Owner
January 8th, 2026 11:22 AM
Thank you for your kind review, Denise! I am so happy to hear you had a great experience. I hope we get the opportunity to work together again in the future! Enjoy your home.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Mountain Standard Time (MST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions