Waterstone Mortgage - Fort Walton Beach, FL
Fort Walton Beach, FL
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
I originally started a loan w/ Wells Fargo. The loan was approved, however, the condo association, Indian Lake in Destin, was not. So, I called my real estate agent to tell her that I would not be able to purchase the condo. She asked me to...
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Reply from Owner
October 25th, 2018 12:00 AM
Thank you for the review, Steve. We are so glad your experience is going well with Sue and her team. Providing our customers with a streamlined loan process is what we strive for, and it sounds like Sue is delivering just that. We hope to hear...
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I found working with Sue and the Waterstone team very pleasant. From the start they built the file and worked diligently to achieve results. Conciencious, fast and professional service, Sue and her team will point your ship and guide it in...
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Reply from Owner
August 10th, 2018 12:00 AM
Thank you for taking the time to write this review, Luis. Providing our customers with excellent service throughout their journey to home ownership, is a top priority for us, here at Waterstone Mortgage. We are happy to hear that you had a...
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Waterstone Mortgage - Fort Walton Beach, FL
I usually only do positive reviews but when I feel I have been wronged I write one of these. The experience wasn't only a huge waste of time it cost me a lot of money. Twice I was approved, once in the initial review of documents I brought...
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Reply from Owner
January 8th, 2026 11:45 AM
Thank you for taking the time to speak with us, Mr. Rowan. We hope we have addressed your questions and concerns adequately. The Customer Relations Manager has followed up by providing you the documentation you requested. Should you have any...
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I was looking to purchase my first home when I learned of Waterstone Mortgage. Sue and her team made the process stress-free for me from start to finish. They answered my questions in a timely manner and they were very professional. I advise...
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Reply from Owner
June 29th, 2018 12:00 AM
Thank you for the kind review, Delisa. We know how helpful it can be to work with a loan originator that communicates regularly. Its sounds like Sue and her team made your first homebuying experience a great one. Congratulations on your first...
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This company made my house buying experience extremely painless. I cannot thank them enough for their hard work and dedication. I will recommend their services to anyone I know is looking for a home.
I cannot thank these woman enough for all their hardwork and dedication through my home buying process. They went above and beyond to make sure the process was as easy as possible. Thank you for everything.
Reply from Owner
June 1st, 2018 12:00 AM
Thank you for the kind review! We're happy to hear you had such a wonderful first-time homebuying experience with Sue and her team. Enjoy your new home!
Sue was the first lender I've met that gave me clear directions on how to complete things and when exactly they needed to be accomplished by. Working with Sue took the stress out of buying a home.
Reply from Owner
May 23rd, 2018 12:00 AM
Thank you for the review, Aaron. It sounds like Sue made your first homebuying experience a great one. Clear communication during the loan process is one of our top priorities here at Waterstone Mortgage. Congratulations on your first home!...
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Excellent lender! Very timely, responsive and great to work with. Would highly recommend using Waterstone Mortgage. Sue and her team have been fantastic!
Reply from Owner
May 23rd, 2018 12:00 AM
Thank you for the 5-star review. We're glad you had such a great loan experience with Sue. Enjoy your new home!
Sue and her team were so great to work with! They made the mortgage process seamless and were quick to answer any questions or concerns. I gave them a closing date and they made it happen!
Reply from Owner
March 19th, 2018 12:00 AM
Hi Sheila, that sounds amazing! Thank you for taking the time to submit a review. We're glad Sue and her team made your loan experience such a positive one. Stay in touch!
The lender and the team were extremely professional and helpful. As a first time home buyer, they were very attentive and knowledgeable about VA home loans.
Reply from Owner
March 5th, 2018 12:00 AM
Hi Travis, thank you for your review and thank you for your service! Congratulations on your first home. We are happy to know that working with Sue Botelho and her team was helpful and successful!
751–760 of 816
About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions