

Waterstone Mortgage - Fort Walton Beach, FL
Fort Walton Beach, FL

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
JJ Botehlo at Waterstone is very professional and guides you through the process of securing a mortgage very well. Highly recommend.
Reply from Owner
January 8th, 2026 11:44 AM
Thank you for this glowing review, Michael! We're ecstatic you had such a wonderful experience with JJ. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.
Heather is amazing to work with. She responds to questions and concerns very quickly. She helps guide you with required documents and helps you to find resources when you don’t know where to turn. She and her team go above and beyond to help...
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Sue was knowledgeable, honest and very helpful through the process. She kept us informed every step of the way. Sue said we would be ready to close on 29 Dec only 2 weeks from start to finish and we were It was a very smooth and easy process....
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Reply from Owner
January 8th, 2024 12:00 AM
Thank you for the 5-star rating and review, Judygabes! We are glad that Sue and her team were able to help you close on time, within your deadline. We appreciate your recommendation and hope to work with you again, should you have any future...
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It's always a challenge purchasing a home and moving out of state but Sue and her team made sure closing on our house was the least of our concerns. The process was seamless from pre-approval to closing and any issues that came up were quickly...
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Reply from Owner
January 8th, 2024 12:00 AM
Thank you for the 5-star rating and review, Andrew! We are glad that Sue and her team were able to help you close on time, within your deadline. We appreciate your recommendation and hope to work with you again, should you have any future homebuying...
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Sue and her team at Waterstone Mortgage Florida was the absolute best!!! Very knowledgeable, detail oriented, kind, our closing process was quick and efficient. Any questions we had were answered quickly to make our closing date worry free,...
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Reply from Sue Botelho at Waterstone Mortgage ...
January 2nd, 2024 06:44 PM
We appreciate this high praise from you! We thoroughly enjoyed working with you and Mrs. Barber and are so excited about your new condo purchase! Enjoy and let us know if you need anything going forward!
Sue was very knowledgeable and detailed oriented. Any questions that
we had she responded quickly. Sue made our loan purchasing process a breeze. We recommend Sue to anyone who is interested in purchasing a home.
Reply from Owner
January 8th, 2026 11:44 AM
Thank you for the 5-star review, Kia! We are glad to hear Sue helped make your homebuying process stress-free. She is an excellent loan originator and always makes her clients' questions a priority. We hope you continue to work with her for...
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Very helpful with the process and worked hard on my behalf.
Reply from Owner
January 8th, 2026 11:44 AM
Thank you for this 5-star review, Glenn! Here at Waterstone Mortgage, the customer always comes first, and providing excellent customer service is our top priority. Thanks again.
If you have multiple properties, a joint borrower with low credit, high DTI ratio, student loans, a condo on leased land, or any one of these conditions, then Heather and NAF are the ones you want to go to. All the way up to the day of closing,...
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JJ is amazing!! One of the most honest and trustworthy people you can hope to work with. You just know you're in good hands and he has your best interest at all times. Great working with him and I would again.
Reply from Owner
January 8th, 2026 11:44 AM
Thank you for this glowing review, Timothy! We're ecstatic you had such a wonderful experience with JJ. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.
Heather has been absolutely phenomenal !! She has stayed in contact with us through the entire process, helped us understand it and also guided us on the best options. She worked quickly, efficiently, honestly and always kept us up to date....
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions