Waterstone Mortgage - Ashburn, VA
Ashburn, VA
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Frequent back and forth with the underwriter due to lack of accurate notification on what is needed and eligible sources.
Reply from Nichole Curtis
June 11th, 2026 04:32 PM
Corey, thank you for bringing this to our attention. We understand the frustration that can come from communication issues and appreciate your feedback. I welcome a phone conversation to learn how I could improve this experience. Thank you...
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Nichole has taken amazing care of my buyer clients! She is always willing to answer questions, makes sure buyers know their options, and makes the process from pre approval to close easy.
Reply from Nichole Curtis
June 11th, 2026 04:35 PM
Lisa, I always enjoy working with you and your buyers. I value your trust in me more than you know. It is great to partner with a Realtor who is always willing to go the extra mile for her clients. I look forward to continuing to support you...
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Thank you Mike for everything. It was less stressful I fee with all of your all's help. SOOOO Aprreciate everything.
Reply from Mike Haeffner
July 9th, 2026 08:48 PM
I'm happy to hear that we could help make the process less stressful for you, Susan. Your appreciation means a lot to me, and I'm grateful for the opportunity to assist you.
By being more organized. When requesting paperwork from customer ask for all at one time. Not one piece at a time. I will say Ashley was super sweet and did her best to help us.
Reply from Ashley Kargar
June 11th, 2026 04:09 PM
Robert, I appreciate your feedback and am thankful for your kind words about my efforts to help you. I understand the importance of a more organized approach to paperwork and will certainly take your suggestion into consideration for future...
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Excellent company! My loan officer Nichole Curtis is the BEST!
Reply from Owner
June 1st, 2026 01:45 PM
Angela, it was a true pleasure to work with you and get you into your new home! I am really excited for you to be able to make it your own. Thank you for trusting me and my team to guide you through the process. We all wish you the best experience...
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Nichole was always available and always promptly responded She help answer all my questions and many concerns . Highly recommend her as she was amazing work ethic. Nichole is also compassionate and caring as she recognized when I was stressed...
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Reply from Nichole Curtis
June 8th, 2026 05:11 PM
Angela, I appreciate your thoughtful words and am glad I could be there for you during the process. It's important to me that you felt reassured and supported. Thank you for your recommendation; it means a lot to me.
Waterstone Mortgage Corporation - Nichole Curtis has received a review with 5 star rating from Karen M
Reply from Owner
June 1st, 2026 01:25 PM
Karen, thank you for the perfect rating. I’m grateful for your support.
Nichole and her team were always available to me. I had many questions and needed guidance and they were wonderful about providing that. Nichole was efficient and highly competent.
Reply from Nichole Curtis
June 1st, 2026 02:17 PM
Karen, I'm grateful for your kind words and I'm pleased to know that my team and I could provide the guidance and support you needed. It's good to hear that you found our assistance efficient and competent. If you have any more questions or...
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Very professional
Reply from Ashley Kargar
May 29th, 2026 08:12 PM
Nasir, thank you for your feedback. I'm pleased to know you found my service professional.
Ashley do great job. She worked hard with my project Finally getting good rate for my loan
my family thanks so much team work
Reply from Ashley Kargar - Waterstone Mortgage
May 22nd, 2026 07:29 PM
Thank you so much for your kind words! It was truly a pleasure working with you and your family throughout this process. I’m very happy we were able to help you secure a great rate for your loan. Thank you again for your trust, patience, and...
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions