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Waterstone Mortgage - Ashburn, VA in Ashburn, VA

Waterstone Mortgage - Ashburn, VA, Ashburn, VA

Ashburn, VA
4.93
(232)
Company Logo
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to...... Show More
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Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Overall Ratings
4.93
(232)
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Reviews from Web
  • L
    Lisa A
    Hedgesville, WV
    Posted on June 13th, 2026 12:51 PM
    Cathy was very responsive and professional! Her team was also very detailed and helpful. I will definitely use her in the future.
    Reply from Cathy Bishop
    June 13th, 2026 01:18 PM
    Thank you, Lisa! It was wonderful working with you. I appreciated your professionalism and collaboration throughout the process. My team and I strive to keep communication proactive and the process smooth and supportive for clients and agent...
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  • T
    Tabetha M
    Hedgesville, WV
    Posted on June 13th, 2026 12:49 PM
    Cathy was amazing through process of us buying our new home. Cathy was always there to answer questions we had and she was very supportive with everything. Her processor Lauren was absolutely amazing with helping me figure out the financial...
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    Reply from Cathy Bishop
    June 13th, 2026 01:28 PM
    Thank you, Tabetha! It was such a pleasure helping you and Keith through the purchase of your beautiful new home. Buying and building at the same time can be a lot to coordinate, and I'm so glad we could help make the financing process feel...
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  • N
    Noe A M
    Harpers Ferry, WV
    Posted on June 13th, 2026 12:37 AM
    Everything was great! Cathy helped us out so much and was very fast to respond to any questions we had. We appreciate everything and are very grateful.
    Reply from Cathy Bishop
    June 13th, 2026 12:57 AM
    Thank you so much for your kind words! It was truly a pleasure helping you through the homebuying process. I’m so glad I could make the process easier and be there to answer your questions along the way. Thank you for trusting me with such...
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  • C
    Corey S
    Inwood, WV
    Posted on June 11th, 2026 04:22 PM
    Frequent back and forth with the underwriter due to lack of accurate notification on what is needed and eligible sources.
    Reply from Nichole Curtis
    June 11th, 2026 04:32 PM
    Corey, thank you for bringing this to our attention. We understand the frustration that can come from communication issues and appreciate your feedback. I welcome a phone conversation to learn how I could improve this experience. Thank you...
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  • L
    Lisa M
    Front Royal, VA
    Posted on June 10th, 2026 06:00 PM
    Nichole has taken amazing care of my buyer clients! She is always willing to answer questions, makes sure buyers know their options, and makes the process from pre approval to close easy.
    Reply from Nichole Curtis
    June 11th, 2026 04:35 PM
    Lisa, I always enjoy working with you and your buyers. I value your trust in me more than you know. It is great to partner with a Realtor who is always willing to go the extra mile for her clients. I look forward to continuing to support you...
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  • D
    David M
    Harpers Ferry, WV
    Posted on June 5th, 2026 12:09 PM
    Cathy is very personable and helpful, and clients love working with her. She is available and highly responsive and communicative throughout the process
    Reply from Cathy Bishop
    June 5th, 2026 06:41 PM
    Thank you, David! I really enjoyed working with you and appreciate your trust throughout the transaction. Helping our mutual clients feel informed, supported, and confident from contract to closing is always my goal. Great partnerships create...
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  • R
    Robert K
    Spencer, TN
    Posted on June 4th, 2026 04:08 PM
    By being more organized. When requesting paperwork from customer ask for all at one time. Not one piece at a time. I will say Ashley was super sweet and did her best to help us.
    Reply from Ashley Kargar
    June 11th, 2026 04:09 PM
    Robert, I appreciate your feedback and am thankful for your kind words about my efforts to help you. I understand the importance of a more organized approach to paperwork and will certainly take your suggestion into consideration for future...
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  • A
    Angela R
    Posted on June 1st, 2026 12:06 AM
    Excellent company! My loan officer Nichole Curtis is the BEST!
    Reply from Owner
    June 1st, 2026 01:45 PM
    Angela, it was a true pleasure to work with you and get you into your new home! I am really excited for you to be able to make it your own. Thank you for trusting me and my team to guide you through the process. We all wish you the best experience...
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  • A
    Angela S
    Front Royal, VA
    Posted on June 1st, 2026 12:05 AM
    Nichole was always available and always promptly responded She help answer all my questions and many concerns . Highly recommend her as she was amazing work ethic. Nichole is also compassionate and caring as she recognized when I was stressed...
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    Reply from Nichole Curtis
    June 8th, 2026 05:11 PM
    Angela, I appreciate your thoughtful words and am glad I could be there for you during the process. It's important to me that you felt reassured and supported. Thank you for your recommendation; it means a lot to me.
  • K
    Karen M
    Posted on May 23rd, 2026 12:54 PM
    Waterstone Mortgage Corporation - Nichole Curtis has received a review with 5 star rating from Karen M
    Reply from Owner
    June 1st, 2026 01:25 PM
    Karen, thank you for the perfect rating. I’m grateful for your support.
  • 10 of 232
    About
    At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions
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