Waterstone Mortgage - Ashburn, VA
Ashburn, VA
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Nichole was responsive to all of our questions.
Mike was very attentive to all my questions and had all the answers. He was very prompt, polite, friendly, and courteous.
Reply from Mike Haeffner
October 5th, 2026 01:26 PM
I'm grateful for your kind words, Melvin. It's great to know that my attentiveness and approach were helpful to you. I wish you and your family nothing but love and happiness in your new home.
Nichole is a Trusted Friend... She was the first & only Finance Manager that we thought of at the onset of purchasing our Home. Nichole & Waterstone was always Professional, Thurough & Expedient. The entire process was at our pleasure😊
read more
Waterstone Mortgage Corporation - Nichole Curtis has received a review with 5 star rating from Marilyn T
Reply from Owner
October 1st, 2026 01:49 PM
Thank you for the 5 stars and the incredible review you left on Experience.com. Helping you and your husband become homeowners of a home you have loved for 11 years was so rewarding! I hope you continue to make many wonderful memories there....
read more
We had a wonderful experience working with this mortgage company. From start to finish, Nichole made the entire process smooth, professional, and handled with great care. The team was knowledgeable, responsive, and always available to answer...
read more
We had a great experience with Mike! Mike was always available 24/7 to answer any of our questions. Mike is knowlable and an expert in the local market and made our experience smooth. We highly recommend Mike!
Reply from Mike Haeffner
September 29th, 2026 07:45 PM
Hey Becky! You and Melvin were absolutely wonderful to work with! You both were so responsive and I can't tell you how important that is to the approval process. I love it when my clients ask questions because I know you are paying attention...
read more
mike is an amazing person and great at what he does. truly wonderful and a pleasure to have him on our loan. always answered calls and had answers to all our questions a wonderful pleasure it was to have him working with 10/10 would use Mike...
read more
Reply from Mike Haeffner
September 21st, 2026 07:52 PM
Hi Collin!! It was truly a privilege working with you and Darena!! You both were model partners in this process and I couldn't have asked for better humans to work with. I wish you both a lifetime of laughter, love and memories in your first...
read more
Mike was responsive and supportive. The process was a breeze!
Reply from Mike Haeffner
September 14th, 2026 01:33 PM
Hi Sarah! Thank you for the kind words and for the opportunity to help you with the purchase of your first home!! You were also a breeze to work with and very responsive ;)
We have a perfect communication and great customer service experience.
Reply from Mike Haeffner
September 8th, 2026 09:24 PM
It was a pleasure working with you, Mr. Amana! I hope your new home is everything you dreamed it would be for you and your daughter! I wish you both nothing but love, laughter and great memories!!!
Mike educates the buyer very well, his communication is excellent, and is always looking for ways to help the buyer.
Reply from Mike Haeffner
September 8th, 2026 09:26 PM
I can say the exact same for you, Noah. Your clients are always well informed, educated and you never stop looking for ways to make the home buying experience one they will never forget. And rave to their friends and families about! Love working...
read more
1–10 of 488
About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions