
F
Fairway Home Mortgage, Grand Rapids, MI
Grand Rapids, MI

At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
Location & Business Hours
Business Hours
Wed
24 hours
Thu
24 hours
Fri
24 hours
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Kerensa went above and beyond
Reply from Kerensa Steffens
July 18th, 2025 01:48 PM
Thank you! I am always here to help! I hope you are enjoying your home
I didn't know that a review was optional! We love working with Kerensa, as she has been.my loan officer for both mortgages I have had! She takes her job personally and genuinely cares. :) She is definitely the one to go through.
Reply from Kerensa Steffens
July 18th, 2025 01:48 PM
Aww thank you so much for this! You are always a delight to work with ❤️
Kerensa was helpful through the entire loan process. Any problem that came up she had a solution immediately. She far exceeded any other loan officer I've had in the past. Such a great joy to work with. And I would definitely use her Services...
read more
Reply from Kerensa Steffens
July 18th, 2025 01:48 PM
Thank you for the kind words! You too were a joy to work with and I would be honored to help you again in the future. Enjoy your new home...
I appreciated Kerensa’s responsiveness and transparency throughout the entire process. She was always available to answer questions and provide information in a timely manner. She was a pleasure to work with!
Reply from Kerensa Steffens
July 18th, 2025 01:48 PM
Thank you for sharing your experience with us. We are happy to hear everything went smooth on the closing of your loan.
Kerensa was great to work with! Very responsive and punctual and moved things along for us as quickly as possible. Overall, it was great working with GO Mortgage for our home purchase. :)
Thank you for the help with Kat! I will defiantly be referring clients your way that I feel will work well with you!
Thank you!
The courtesy and respect shown, Kerensa was a pleasant person to deal with who made a stressful experience much less stressful. I would have no problem recommending her to anyone as a go to person if you are looking to purchase a home.
Reply from Kerensa Steffens
July 18th, 2025 01:48 PM
A home loan is certainly not the easiest process, but the team is committed to making it as efficient as possible. I’m elated to hear you had a good experience!
I was very skeptical to do any and all transactions through the electronic email signature process. Your knowledge and expertise in your field is phenomenal. If we stumped you with questions you got right back with us via phone or text. The...
read more
Reply from Kerensa Steffens
July 18th, 2025 01:48 PM
I enjoyed working with you. Thanks for the great feedback and for trusting me with your business.
Kerensa is amazing! I am a first time homebuyer and she made the process so easy for me. I’ll be reaching out again for the next house I buy!
Reply from Kerensa Steffens
June 27th, 2023 12:12 AM
Thank you ! It was such a pleasure working with you. So excited for you ! Enjoy your new home. Always here for you 😊
Kerensa is awesome. She was very knowledgeable, responsive and on top of everything. I highly recommend her
121–130 of 330
About
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Branch
Time Zone
Eastern Standard Time (EST)
Disclaimer
Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289).
4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity.
Legal Disclosures: bit.ly/FIMCDisclosures