Ryan Frantz, Ruoff Mortgage's Cover Image

Top 5%

Ryan Frantz, Ruoff Mortgage

Name: Ruoff Mortgage - Keystone Crossing
Address: 9100 Keystone Xing Suite 750, Indianapolis, Indiana, 46240
Telephone: +1-317-538-0849
Rating: 4.96

SVP Area Manager | NMLS# 110316 | Ruoff Mortgage N...

Ruoff Mortgage - Keystone Crossing

4.96

(320)

Mortgage

Mortgage Loan Officer

Contact Info

(317) 538-0849

Indianapolis, IN

https://www.ruoff.com/ryanfrantz

Location & Business Hours

Business Hours

Fri

9 AM to 5 PM

Sat

closed

Sun

closed

View All days

Search Reviews

Write a Review

4.96

(320)

Filter by Date

Range

Filter by Rating

5 Star

98%

4 Star

3 Star

2 Star

1 Star

Experience.com

4.95

(241)

Zillow

5.0

(3)

Google

5.0

(76)

Show All

Reset all filters

I didnt have much time to get approved for a loan and get squared away , but Ryan was there for every step and expideted my process . He even worked while he was on vacation with his family. I had a great experience

Reply from Ryan Frantz, Ruoff Mortgage

March 17th, 2026 06:58 PM

Thank you Drew for the great survey and comments. We are happy to see we met the standard. I think the overall experience was just great and we THANK YOU for the opportunity to assist you with the financing for your new home. It was great that...

Ryan Frantz, Ruoff Mortgage has received a review with 5 star rating from Aislynn L

Reply from Owner

March 17th, 2026 06:40 PM

Fantastic Aislynn. Thx so much for the 5-Star review. I really appreciate you taking the time to update us on our efforts so the general public can see how we did for you. Congratulations on your new home! Ryan

Ryan was extremely thorough. We'd been house hunting for five years and Ryan was phenomenal. It took us five years to land a house. He was insanely patient with me and answered all my questions.

Reply from Ryan Frantz, Ruoff Mortgage

March 15th, 2026 08:46 PM

Aislynn,Thank you so much for the awesome feedback. I thoroughly enjoyed getting to assist you in the financing process. RC Thorne was instrumental in finding this great home for you and your family. Grateful for the wonderful experience and...

The process was very smooth, well organized. Communication was excellent. Constantly kept us informed on the process, next steps. Would definitely recommend to anyone looking for a home loan!

Reply from Ryan Frantz, Ruoff Mortgage

March 11th, 2026 11:27 PM

Tim,Congratulations to you and Monica on your new home! Have to say I am personally excited to get to visit you down in Florida when we are down there together. Let's go to the beach! Grateful that you and Monica letting me play a part in the...

Our experience with Ryan Frantz and Ruoff Mortgage was fantastic. From the beginning to the end, the process was smooth, thorough, and enjoyable. We cannot say that about transactions with other mortgage companies in the past. We will definitely...

Reply from Owner

March 12th, 2026 10:12 AM

Tim, Congratulations to you and Monica on your new home! So glad Koba Kobakhidze helped you make this deal come together. Grateful that you and Monica letting me play a part in the process with your home financing. Thank you...really appreciate...

The communication was amazing. The whole process was so smooth, thorough, and enjoyable. We cannot say that about transactions with other mortgage companies we have had in the past. We will definitely work with Ryan and Ruoff if more mortgage...

Reply from Ryan Frantz, Ruoff Mortgage

March 7th, 2026 06:28 PM

Monica,Congratulations on your new home in Florida! I am really excited for you and Tim to be able to go down there and enjoy Ft. Myers like our family has. I love your home and location. It is PERFECT! Can't wait til we are all down there...

Here’s a polished response you could use:The website was very easy to navigate and well organized, which made finding the information I needed simple and quick. Everything was laid out clearly, so the process felt smooth and straightforward...

Reply from Ryan Frantz, Ruoff Mortgage

March 4th, 2026 08:58 PM

Roby,Thank you very much for this awesome feedback. I really appreciate you taking the time to let us know we did so great. Congratulations to you and Kayla. I enjoyed getting to work with you on your home purchase. You both are great people...thx...

Ryan was very professional and polite. He answered all of our questions quickly and provided a lot of detail. This helped us make the perfect decision for our mortgage and close quickly and easily.

Reply from Ryan Frantz, Ruoff Mortgage

March 3rd, 2026 03:55 PM

Eric,Thank you for this wonderful review. I really appreciate you and Lauren trusting me to assist in the refinance process. THANK YOU. Really happy we could get this to the closing table so quickly for you. Have a great week and will be in...

Ryan Frantz, Ruoff Mortgage has received a review with 5 star rating from Lauren G

Reply from Owner

March 3rd, 2026 12:01 AM

Lauren and Eric, Just wanted to thank you for the stellar review. I really appreciate the opportunity to help on the refinance and bring this one home for you. So glad we could get this closed for you so quickly. Let's see if this 15 year...

Ryan was absolutely amazing to work with! I will continue to use him for all future home mortgage needs. I would recommend him to anyone looking for a great lender and person to work with!

Reply from Ryan Frantz, Ruoff Mortgage

March 3rd, 2026 12:00 AM

Lauren and Eric,Just wanted to thank you for the stellar review. I really appreciate the opportunity to help on the refinance and bring this one home for you. So glad we could get this closed for you so quickly. Let's see if this 15 year rate...

51–60 of 320

About

Ruoff Mortgage NMLS# 141868 Additional Licenses: KY - MC423296 | OH - MLO.045624.000 | NMLS# 110316. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Home Renovation Loan

Mortgage Refinance

Specialities

FHA

USDA