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Ryan Frantz, Ruoff Mortgage

Name: Ruoff Mortgage - Keystone Crossing
Address: 9100 Keystone Xing Suite 750, Indianapolis, Indiana, 46240
Telephone: +1-317-538-0849
Rating: 4.96

SVP Area Manager | NMLS# 110316 | Ruoff Mortgage N...

Ruoff Mortgage - Keystone Crossing

4.96

(320)

Mortgage

Mortgage Loan Officer

Contact Info

(317) 538-0849

Indianapolis, IN

https://www.ruoff.com/ryanfrantz

Location & Business Hours

Business Hours

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9 AM to 5 PM

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

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4.96

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Experience.com

4.95

(241)

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5.0

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Ryan made my experience quick and easy! He was a pleasure to work with! I would recommend him to anyone!!

Reply from Ryan Frantz, Ruoff Mortgage

August 4th, 2024 08:30 PM

Samantha,Thank you so much for the opportunity to work with you again on your home loan. So glad I could help you here in July and we will continue to monitor this for an opportunity for the rate/term refi in 2025. Appreciate you!!! Chat soon....

Ryan was knowledgeable and explained everything very well! He was extremely kind and I always felt like he went above and beyond for us.

Reply from Ryan Frantz, Ruoff Mortgage

August 2nd, 2024 07:29 PM

Kenzie, I want to THANK YOU all for the opportunity to work with you as you purchased your new home in the Olney area. Was a joy to get to work with you. Congratulations on your new home...so happy for you and the family! Ryan

Highly recommend Ryan Frantz at Ruoff. Him and his team are very good with communication, promptness and good advice through the loan process!

Reply from Owner

August 2nd, 2024 07:26 PM

I am big fans of you, Johnie and Heather. You are fulfilling the mission and following God's commands being faithful servants and spreading the Good News. So glad I can help you and the family with your financing when you are called to a new...

Communication is excellent. Ryan and Stacey are excellent at communicating, promptness, and giving advice.

Reply from Ryan Frantz, Ruoff Mortgage

July 31st, 2024 10:42 AM

Johnie and Heather,Congratulations on your new home and move into the Jeffersonville/Louisville area. I trust all is going to God's Plan for you and am excited to see the new connections you make in your new area. May you and the family be...

Ryan Frantz gave us excellent customer service in every step of the process. He answered all questions promptly and thoroughly. I felt that informed and valued throughout. He meets me at my level and he always made me feel I was appreciated....

Reply from Ryan Frantz, Ruoff Mortgage

July 30th, 2024 02:36 AM

Doug and Liz,I want to thank you both for such a great experience and appreciate you both giving me the opportunity to work with you. Enjoyed getting to know you thru the process. And I am excited you closed on your home so we can now assist...

Very professional, courteous, knowledgeable, and responsive. Exceeded my expectations.

Reply from Ryan Frantz, Ruoff Mortgage

July 18th, 2024 06:24 PM

Joe,Thank you for the great review. Really appreciate the dialogue we had as the home process continued, chatting rates, econ data, etc. Congrats to you and Kacy on the new home. Thank you for the opportunity and look forward to that rate drop...

Ryan Frantz, Ruoff Mortgage has received a review with 5 star rating from Daniel D

Reply from Owner

July 18th, 2024 06:26 PM

Dan,Thank you to you and Carey and congratulations on your new home. So glad we could assist as you moved across state lines...I know that is never easy to coordinate. I really appreciate the opportunity to work with you both over the years...

Ryan is fantastic to work with. His knowledge, responsiveness, and professionalism is second to none.

Reply from Ryan Frantz, Ruoff Mortgage

July 16th, 2024 12:38 PM

Dan,I want to thank you and Carey. You have been great to me over the years and not only in the mortgage world (when Carey used to help us with travel). Your continued support over the years means a ton to me and your great feedback let's me...

Ryan and his team are amazing. We had several obstacles to coordinate an international move and they were diligent, precise and efficient. Everything came together on schedule. Stacey and Ryan also bring a personal touch to the experience that...

Reply from Owner

July 16th, 2024 12:40 PM

Jane,An international move! I think this one is my first...at least my first in a decade. And you handled it so well. Thank you to you and Dan for your kind words, being so available even in the midst of packing and moving, having such a cheerful...

Ryan is professional, knowledgeable and kind. His team worked well together. Always a great experience!

Reply from Ryan Frantz, Ruoff Mortgage

July 13th, 2024 02:33 PM

Welcome home Jane! So glad to have you back in Indy. You and Dan are troopers...helping us while driving the moving trucks to ensure a closing when you arrived. Well done!!!!! Thank you so much for the opportunity to assist you once again....

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About

Ruoff Mortgage NMLS# 141868 Additional Licenses: KY - MC423296 | OH - MLO.045624.000 | NMLS# 110316. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Home Renovation Loan

Mortgage Refinance

Specialities

FHA

USDA