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Ryan Frantz, Ruoff Mortgage
SVP Area Manager | NMLS# 110316 | Ruoff Mortgage N...

Ruoff Mortgage NMLS# 141868
Additional Licenses: KY - MC423296 | OH - MLO.045624.000 | NMLS# 110316.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe ... Show More
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Ryan was extremely friendly, knowledgeable, and easy to work with. He explained things in a way that made it easy for a first-time buyer to understand. He was very communicative and responded to all emails and calls very quickly. I would definitely...
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Reply from Ryan Frantz, Ruoff Mortgage
September 2nd, 2024 03:15 PM
Sarah and Harrison,
Thank you so much for the awesome opportunity to work with you both. Was really a pleasure to get to assist you on the financing end to help you buy your first home. A BIG CONGRATULATIONS to you both. Thank you!
Ryan
Everything
Reply from Ryan Frantz
September 2nd, 2024 03:16 PM
Cody,Really want to thank you for your continued support over the years when you need home financing needs. Congrats on your first investment property purchase for your family to live in. Awesome!!!! We'll be ready for when you are ready to...
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Ryan is great! He answered every single question fast and in a way, I would understand it. And I had many :-).
I felt comfortable along the whole process! Great working with Ryan!!
Reply from Owner
September 2nd, 2024 03:18 PM
Marius,Congratulations on your first home purchase in the US! You handled the intricacies of the funds transfers like a professional...well done!!! I want to thank you and Joline for the trust to assist you with your home financing. I really...
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Ryan was spot on, answering every question fast and in every detail and was just a great support along the whole process!
Reply from Ryan Frantz, Ruoff Mortgage
September 2nd, 2024 03:19 PM
I'm elated to hear that you found my services helpful, Marius! I strive to answer all queries promptly and thoroughly, so I'm happy to know that you felt supported throughout the entire process. It was a pleasure to work with you at Ruoff Mortgage,...
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Great consulting, very responsive at all times, pro-active recommendations, all questions answered in detail. Great experience so far!
Reply from Owner
September 2nd, 2024 03:19 PM
Thanks for taking the time to write this wonderful review, Joline. I'm delighted to hear that you had a great experience working with me at Ruoff Mortgage. Your satisfaction is my top priority, so I'm glad to know that I was able to provide...
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Very responsive. All questions, and we had many, were answered in detail.
Reply from Ryan Frantz, Ruoff Mortgage
August 26th, 2024 06:06 PM
Joline and Marius,Congratulations on your NEW HOME! This was a really rewarding experience for me to be able to help you both as you navigated the funds transfer and loan process. I really appreciate you trusting me to help and guide us thru...
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Ryan was absolutely amazing to work with. Very knowledgeable and communicative about everything. We were really pleased with the whole process and would recommend Ruoff.
Reply from Ryan Frantz, Ruoff Mortgage
August 13th, 2024 06:34 PM
Chris,You and Carla are just great. I really appreciated getting to work with you both and can't thank you enough for the great review and testimonial. I hear the dogs love their new yard...awesome!!! I'll be in touch here soon on Carla's insurance...
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Ryan and Ruoff in general was great to work with! Very knowledgeable, personable, and kept us in the loop with everything related to our mortgage and closing!
Reply from Ryan Frantz, Ruoff Mortgage
August 12th, 2024 05:47 PM
Carla,Thank you so much! I really appreciate the feedback and the opportunity to work with you and Chris. So glad to hear the dogs love their new home and yard...that is awesome to hear. Congratulations to you all...will stay in touch as rates...
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I had a very complicated situation, but Ryan promptly answered every question, even after business hours and I felt informed every step of the way. He went above and beyond to help me get approved and I greatly appreciate it.
Reply from Owner
August 12th, 2024 05:50 PM
I just wanted to thank you so much for the kind words and feedback. It was a complicated situation and admire you for being so on top of things throughout the process. Appreciate you for the trust to guide you along the way. Congratulations!!!!!...
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I had a very complicated situation, but Ryan promptly answered every question, even after business hours and I felt informed every step of the way. He went above and beyond to help me get approved and I greatly appreciate it.
Reply from Ryan Frantz, Ruoff Mortgage
August 6th, 2024 05:07 PM
I want to thank you for the wonderful feedback and experience during your home purchase. Knowing the circumstances were unique I am glad we could meet your expectations and the sellers to make buying your home a reality. I really appreciate...
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About
Ruoff Mortgage NMLS# 141868
Additional Licenses: KY - MC423296 | OH - MLO.045624.000 | NMLS# 110316.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
FHA
VA
USDA
Conventional
Construction Loan
Renovation Loan
Down Payment Assistance
Physician Loan
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Positions
- Ruoff Mortgage - Keystone Crossing - SVP - Central Indiana Area MgrSep 3rd, 2012 - Current
Memberships
- MIBOR
- BAGI
- GIMBA
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 110316
- CO - 100526229
- FL - LO29012
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Achievements
- Ruoff Mortgage President's Club Member 2014 - 2024
Hobbies
- Golf
- Puzzles
- Date Nights
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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