Ryan Charles
Branch Partner
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting... Show More
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Business Hours
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24 hours
Fri
24 hours
Sat
24 hours
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Reviews from Web
Honest folks. Very responsive, and communicates wonderfully!
Reply from Ryan Charles
January 16th, 2023 05:15 PM
Thank you, Nathan! It was our pleasure to serve!
Ryan and Carol are awesome! They made us feel comfortable the whole process and were so easy to work with!! It was the smoothest process and Ryan is very knowledgeable about what he is doing. 10/10 would recommend!
Reply from Ryan Charles
January 16th, 2023 05:16 PM
10 out of 10 doesn't leave much room for improvement, but I love the review! haha Thanks so much Ben! Hope Goochland life is treating you guys well!
Both Ryan and Carol were excellent communicators. I really think this is the smoothest mortgage process I have ever experienced because they knew what they needed, they got it done quickly, they made the process clear and they were very communicative....
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Reply from Ryan Charles
January 16th, 2023 05:17 PM
I love your review, Caitlin. Thanks so much for the loyalty! It was all my pleasure and I hope that I can work for you again when the time comes!
Great customer service
Reply from Ryan Charles
January 16th, 2023 05:17 PM
Thanks for the review, Lisa! Much appreciated!
Ryan and Carol were fantastic, patient, willing to answer all questions and work around our hectic lifestyle to help us get this done in not only a timely manner, but an efficient one as well. I cannot recommend them highly enough for assisting...
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Reply from Ryan Charles
January 16th, 2023 05:18 PM
Thanks Patrick! I appreciate your kind words. You guys were a pleasure to work for!
Ryan and Carol were fantastic, patient, willing to answer all questions and work around our hectic lifestyle to help us get this done in not only a timely manner, but an efficient one as well. I cannot recommend them highly enough for assisting...
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Ryan and Carol were proactive, easy to talk to, and very friendly. They made the process easy and enjoyable.
Reply from Ryan Charles
January 16th, 2023 05:19 PM
Thanks Cerise! You don't see "enjoyable" and "mortgage" in the same sentence too often! ha! We are glad that you enjoyed it! All of our best!
The timeliness and quality of the communications between Ryan and Carol were outstanding. The process for preapproval and securing a loan to closing with this team was so easy. No hiccups at all.
Reply from Ryan Charles
January 16th, 2023 05:20 PM
Thanks Andrew. We pride ourselves on our communication and our process. Thanks for the review!
Simple, clear directions and the team was able to answer all of our questions in easy to understand and timely manner.
Reply from Ryan Charles
January 16th, 2023 05:20 PM
Thanks Madhu! It was a pleasure.
I have worked with Ryan Charles and his team multiple times before and each time he has been professional and personable at the same time. I am not a number to this team, I always feel like a valued customer and acquaintance.
Reply from Ryan Charles
January 16th, 2023 05:21 PM
Thanks for those kind words, Adam! Never a number, sir! Thanks so much for your loyalty -- it is so appreciated! Hope all is well!
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About
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business.
ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic and Southeast. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger.
Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Home Loans
VA Home Loans
FHA Home Loans
USDA Home Loans
First Time Home Buyer Loans
Down Payment Assistance
Jumbo Home Loans
DSCR Loans
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Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID# 247505
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance