Phebe Ellis-Roach
Branch Manager
A Monterey High School graduate, I began my career in the mortgage industry at just 17 through a school to work program that allowed me to gain hands on experience while finishing school. Since then, I have dedicated my career to helping pe... Show More
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Phebe is truly one of the best loan officers I’ve had the pleasure of working with in my real estate career.She consistently shows up for her clients — whether they’re first-time homebuyers, seasoned investors, or refinancing — with professionalism,...
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Reply from Owner
June 20th, 2025 06:10 PM
I'm grateful for your wonderful feedback, Tonya. It has been a pleasure working with you throughout your real estate career. I strive to provide each client with the care and support they deserve, and it's rewarding to hear that my efforts...
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All the knowledge and experience. Phebe and the girls all were always willing to help and encourage me when at times it felt overwhelmin. Will definitely always recommend them. Thank you!
Reply from Phebe Ellis-Roach
June 17th, 2025 11:24 PM
I'm thrilled to hear that our knowledge and experience helped make the process smoother for you. It was a pleasure working with you, and I greatly appreciate your recommendation. Thank you for your kind words and thank you for trusting me and...
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Phebe has helped several of our clients over the years with her home loans! She is extremely professional and works hard to make sure the job gets done right!!
Reply from Owner
June 20th, 2025 06:11 PM
I'm thrilled to hear that you've had such positive experiences with my assistance over the years. It's been a pleasure helping your clients with their home loans, and I am committed to maintaining the high standards you expect. Thank you for...
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Phebe is phenomenal and one of the best lenders I use for my real estate business! She’s always available and willing to go the extra mile for my clients!
Reply from Owner
June 20th, 2025 06:12 PM
I'm thrilled to hear that you find my services valuable for your real estate business. It's a pleasure to work with you and your clients, and I'm always here to help whenever needed. Thank you for your kind words and ongoing trust in me and...
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Our real estate team works with Phebe often, and I could not recommend her enough! Her and her team go above and beyond for their clients! You should definitely choose Phebe for your next home loan!
Reply from Owner
June 20th, 2025 06:13 PM
I'm thrilled to hear about your positive experiences with our team. It's always a pleasure working with your real estate team. Thank you for your kind words and strong recommendation. We look forward to continuing to assist you with your home...
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Phebe does a great job walking you through the loan process from start to finish!
Reply from Phebe Ellis-Roach
June 16th, 2025 03:02 PM
I'm thrilled to hear that you had a positive experience with the loan process. It was a pleasure assisting you from start to finish. Thank you for your kind words, Ross! Welcome to Lubbock!
Constantly updating dating on the progress of the phone and the customer service was awesome!
Reply from Phebe Ellis-Roach
June 16th, 2025 03:03 PM
I'm delighted to hear that you appreciated the constant updates and found the customer service to be exceptional. It was a pleasure assisting you throughout the process. Thank you for your feedback, David. Welcome to Lubbock!
Great experience
Reply from Phebe Ellis-Roach
June 9th, 2025 01:51 PM
I'm glad to hear that you had a great experience, Autumn. It was a pleasure working with you at RWM Home Loans. I know you are excited for your family to be near Lubbock! Thank you for your feedback!
Patience and kindness that she showed!
Reply from Phebe Ellis-Roach
June 4th, 2025 09:36 PM
I'm delighted to hear that you appreciated the patience and kindness shown during your experience. It was a pleasure assisting you at RWM Home Loans. Thank you for your wonderful feedback! I am excited to have you here part-time in our wonderful...
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very knowledgeable
Reply from Phebe Ellis-Roach
June 4th, 2025 09:36 PM
I'm glad to hear that you found my assistance knowledgeable, Jarret. It was a pleasure to work with you. If you have any more questions or need further assistance, please feel free to reach out. I was excited to help you and your family move...
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About
A Monterey High School graduate, I began my career in the mortgage industry at just 17 through a school to work program that allowed me to gain hands on experience while finishing school. Since then, I have dedicated my career to helping people achieve homeownership while also mentoring others in the industry. Over the years, many successful loan officers, underwriters, and processors have been part of my team, and I take pride in helping them grow in their careers. With years of industry experience and a passion for service, my goal is to make the home financing process smooth and stress free for every client.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Heloc Loans
Home Equity Loans
Reverse Mortgage Loans
New Construction Loans
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Memberships
- Lubbock Association of Realtors
- West Texas Home Builders Association Lubbock
- NMLS
Addresses and Serving Areas
Primary Serving Area
Year Started
1994
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 335849
Hobbies
- Spending time with my family at the lake
- Texas Tech Sporting Events (Football and Men's and Women's Basketball)
- Greeting smiling faces at Church On The Rock
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Disclaimer
Not all products are available in all states for all amounts. All mortgage applications are subject to underwriting guidelines and approval. This is not an offer of credit or a commitment to lend.
Equal Housing Lender.
Residential Wholesale Mortgage, Inc. dba RWM Home Loans is licensed by the CA Bureau of Real Estate #01174642 and the CA Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. NMLS #79445