Phebe Ellis-Roach
Branch Manager
A Monterey High School graduate, I began my career in the mortgage industry at just 17 through a school to work program that allowed me to gain hands on experience while finishing school. Since then, I have dedicated my career to helping pe... Show More
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Excellent knowledge in the process. Answered our questions quickly and in an understanding manner. Quick with replies to emails and texts. Excellent smooth experience. Good job by all who helped us.
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
Thank you so much for your feedback, Stephen. I'm thrilled to hear that you had a smooth experience with Thrive Mortgage. Our team is always here to provide quick and knowledgeable responses to all your inquiries. It was a pleasure to assist...
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Phebe was super patient with me as a new home buyer, went above and beyond to make sure I got my dream home.
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
Thank you so much, Jennifer, for your kind words and high rating! As a representative of Thrive Mortgage, I'm so excited for you! It was truly a pleasure assisting you in securing your dream home. Your trust in us is much appreciated and we...
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With all the hiccups Mrs Roach took care of the issues with grace and patience and never made me feel like I made a bad choice. Thank you Thrive
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
I'm thrilled to hear that you had a positive experience with me at Thrive Mortgage, Yolanda. Ensuring that you felt confident and secure throughout the process was my top priority. Your acknowledgment, especially about handling the inevitable...
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Phebe is amazing. She makes it easy and as stress free as she can.
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
Thank you Kathy! I am so thankful for you allowing me to help you all these years.
The communication is excellent. Phebe knowledge is above anyone I’ve ever dealt with. She feels like a part of your family.
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
Thank you so much for your kind words, Kathy! At Thrive Mortgage, we strive to make everyone feel like part of the family. It's feedback like yours that helps us know we're on the right track. Thank you for taking the time to leave a review....
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As first time home buyers we really had no clue what we were doing, Phoebe guided us the whole way and made it all as easy as possible.
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
I'm so thrilled to know that I could assist in making your first home buying experience a smooth one. It was a pleasure guiding you through the process and I'm always here if you ever have more questions in the future. Thank you for entrusting...
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IT WAS NICE TO BE ABLE TO CALL AND SPEAK TO OR TEXT HER REGARDING ANY QUESTIONS OR CONCERNS WE HAD.
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
Thank you for your positive feedback, Rogelio. I'm glad to hear that my communication made your experience with Thrive Mortgage more comfortable. I'm always here to help and answer any questions or concerns you might have. Your satisfaction...
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Phebe was amazing from step one to close! She was always available for our questions! Her knowledge and personal attention is what sets her apart. Highly recommend Phebe! I look forward to working with her again! KW Realtor, Shannon Byford
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
Thank you so much for your kind words, Shannon. I truly believe personalized attention and accessibility are crucial in the mortgage process and my team and I strive for this on every transaction. Your high recommendation is greatly appreciated....
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Heplful, explain everything if I don’t know,
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
I'm so glad I could be of assistance to you, Jessica. Your understanding of the process is a priority for me. It was a pleasure working with you and I'm thrilled that you found my service helpful. Thank you so much for the kind words and the...
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Phebe is the best.
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
Thank you so much for the wonderful review, Dan. I'm glad to hear that you had a positive experience with me at Thrive Mortgage. Your satisfaction is my top priority and I'm delighted to have been able to meet your expectations. Please don't...
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About
A Monterey High School graduate, I began my career in the mortgage industry at just 17 through a school to work program that allowed me to gain hands on experience while finishing school. Since then, I have dedicated my career to helping people achieve homeownership while also mentoring others in the industry. Over the years, many successful loan officers, underwriters, and processors have been part of my team, and I take pride in helping them grow in their careers. With years of industry experience and a passion for service, my goal is to make the home financing process smooth and stress free for every client.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Heloc Loans
Home Equity Loans
Reverse Mortgage Loans
New Construction Loans
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Memberships
- Lubbock Association of Realtors
- West Texas Home Builders Association Lubbock
- NMLS
Addresses and Serving Areas
Primary Serving Area
Year Started
1994
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 335849
Hobbies
- Spending time with my family at the lake
- Texas Tech Sporting Events (Football and Men's and Women's Basketball)
- Greeting smiling faces at Church On The Rock
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Disclaimer
Not all products are available in all states for all amounts. All mortgage applications are subject to underwriting guidelines and approval. This is not an offer of credit or a commitment to lend.
Equal Housing Lender.
Residential Wholesale Mortgage, Inc. dba RWM Home Loans is licensed by the CA Bureau of Real Estate #01174642 and the CA Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. NMLS #79445