Phebe Ellis-Roach
Branch Manager
A Monterey High School graduate, I began my career in the mortgage industry at just 17 through a school to work program that allowed me to gain hands on experience while finishing school. Since then, I have dedicated my career to helping pe... Show More
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Caring professionals who kept us up on every step of our experience. We’ve used them 3-4 times before & would recommend them 100%. Marita long was great too. We don’t email & r challenge on Electronics & she did it all for us. We’ve got a new...
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Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
Thank you so much for your kind words, Pat. I'm thrilled to hear that your experience with us at Thrive Mortgage has been consistently positive and that Marita has been able to assist you as well. We truly value your trust and support over...
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Phebe Ellis-Roach has received a review with 5 star rating from Jason S
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
I'm absolutely thrilled to hear that you had a positive experience working with me at Thrive Mortgage, Jason. Your 5-star rating is greatly appreciated. Your satisfaction is my top priority and knowing I was able to meet your expectations truly...
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Phebe answered any questions we had and made the process of buying our first home easy.
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
I'm deeply grateful for your kind words and high rating, Kristin. It was indeed my pleasure to assist you in your first home buying process. Here at Thrive Mortgage, we always strive to make the process as simple and seamless as possible for...
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Phebe is the consummate professional. There is no one in Lubbock better at what she does. I continue to have complete trust in her taking care of my clients.
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
Thank you so much for the exceptional feedback, Clay! I'm am thrilled to know you trust me with your clients! Customer satisfaction is my top priority and knowing that I'm living up to that standard is very rewarding. Please don't hesitate...
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Phebe and her team made the entire process so smooth and easy. Starting with lender introduction all the way to the closing table my clients and I were well informed of each step along the way and I highly recommend Thrive Mortgage for your...
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Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
I'm so appreciative of your kind words, Jenny! It was a privilege to guide you and your clients through the mortgage process. My team and I strive to make every step as smooth as possible, so I'm glad we were able to meet your expectations....
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Phebe and her team are incredibly communicative and helpful throughout every step of the process. Our most recent transaction could not have gone better!
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
Thank you, Brett, for your excellent review of Thrive Mortgage and myself. I'm glad to hear that you found our team helpful. We strive to provide the best service throughout every step of the process. I am always grateful when I am working...
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Phebe goes above and beyond!
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
Thank you so much for your kind words and 5-star rating, Jena! I'm thrilled to hear that you think I go above and beyond - that's exactly the level of service I aim to provide at Thrive Mortgage. It was a real pleasure working with you, and...
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Phebe is amazing! I love working alongside her every chance I get. She makes the client experience so wonderful
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
Thank you so much for your wonderful review, Amy! I'm thrilled to hear that you've enjoyed working with me. It's always my goal to ensure that every client has a great experience with Thrive Mortgage. Your 5-star rating is greatly appreciated...
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Really coached me through the entire process so that I understood everything.
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
Thank you so much, Kathryn, for your kind words and stellar rating. I'm thrilled to know that you felt guided and educated throughout the process. At Thrive Mortgage, we believe in creating a comfortable and well-understood experience for our...
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Phebe and her team have been so easy to work with and kept me and my clients informed of each step during the entire transaction. Very smooth and easy to work with.
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
I'm thrilled to hear about your positive experience, Jenny! Ensuring a smooth and worry-free process for my clients is always a top priority for me and my team at Thrive Mortgage. I'm glad to know that you appreciated our commitment to communication...
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About
A Monterey High School graduate, I began my career in the mortgage industry at just 17 through a school to work program that allowed me to gain hands on experience while finishing school. Since then, I have dedicated my career to helping people achieve homeownership while also mentoring others in the industry. Over the years, many successful loan officers, underwriters, and processors have been part of my team, and I take pride in helping them grow in their careers. With years of industry experience and a passion for service, my goal is to make the home financing process smooth and stress free for every client.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Heloc Loans
Home Equity Loans
Reverse Mortgage Loans
New Construction Loans
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Memberships
- Lubbock Association of Realtors
- West Texas Home Builders Association Lubbock
- NMLS
Addresses and Serving Areas
Primary Serving Area
Year Started
1994
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 335849
Hobbies
- Spending time with my family at the lake
- Texas Tech Sporting Events (Football and Men's and Women's Basketball)
- Greeting smiling faces at Church On The Rock
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Disclaimer
Not all products are available in all states for all amounts. All mortgage applications are subject to underwriting guidelines and approval. This is not an offer of credit or a commitment to lend.
Equal Housing Lender.
Residential Wholesale Mortgage, Inc. dba RWM Home Loans is licensed by the CA Bureau of Real Estate #01174642 and the CA Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. NMLS #79445