Phebe Ellis-Roach
Branch Manager
A Monterey High School graduate, I began my career in the mortgage industry at just 17 through a school to work program that allowed me to gain hands on experience while finishing school. Since then, I have dedicated my career to helping pe... Show More
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Phebe Ellis-Roach has received a review with 5 star rating from Nick F
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
I'm truly humbled by your kind words, Nick. 5-star ratings are what we all aspire to at Thrive Mortgage, and I'm thrilled to know that I could contribute to that standard of service. Your satisfaction is my top priority, and it's wonderful...
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Very transparent and answered any questions we had.
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
Thank you for the positive feedback, Nicholas! I'm delighted to hear that you found our process at Thrive Mortgage to be transparent. I always strive to provide clear and helpful answers to all client questions. Your endorsement means a lot...
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Phebe was just extremely helpful, communicated very well, and was so willing to answer us at all times of day or night. She’s beyond amazing and I have already recommended her to anyone that mentions buying a home.
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
Thank you so much for your glowing review, Magan! I'm thrilled to hear that you felt well-supported throughout the process. It's always my goal to be available and communicative for my clients, no matter the hour. I appreciate your recommendations...
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Diana went the extra mile to get this one closed on time. She was there to answer any financial questions for my buyers along the way. She even had buyers receiving money back at closing. That’s a WIN, WIN!🙌🏻
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
Thank you so much for your kind words and stellar review, Teresa. I'm thrilled to hear that you had a great experience with our team at Thrive Mortgage. We always strive to go the extra mile for all of our customers and it's wonderful to hear...
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We had a great experience working with Phebe. She was very professional, knowledgeable, and helpful throughout the whole process. She and her team made it easy from beginning to end. Highly recommend using Phebe for your next mortgage!
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
I'm thrilled to hear about your positive experience, Tyler! It was a pleasure to guide you through the process and ensure everything went smoothly. Your kind words really highlight what we strive for at Thrive Mortgage. Thank you for the high...
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Phebe and her team are great!
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
Thank you so much for your review, Tyler. I am thrilled to hear that you had a great experience with my team at Thrive Mortgage. Your satisfaction is our top priority. We look forward to serving you in the future. Regards, Phebe Ellis-Roach....
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Good.......!
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
Thank you, Fallon, for taking the time to rate and review your experience with me at Thrive Mortgage. I'm glad to hear that you found our service good. We aim to make the mortgage process smooth and stress-free for our clients. Your feedback...
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Communication, and closing 5 days sooner.
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
I'm delighted to hear that you are satisfied with the early closing and communication levels throughout the process. Here at Thrive Mortgage, it's our priority to provide prompt and exceptional service. We appreciate your rating and always...
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Print service
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
Thanks, Doug, for your outstanding review. We were happy to help you with your home loan needs. I hope to help you again in the future.
Real fast Response and very helpful
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
I'm truly delighted to hear that you were satisfied with the speedy response and assistance you received, Gerald. Your kind words and the perfect 5-star rating mean a lot to us here at Thrive Mortgage. We thrive on providing excellent service,...
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About
A Monterey High School graduate, I began my career in the mortgage industry at just 17 through a school to work program that allowed me to gain hands on experience while finishing school. Since then, I have dedicated my career to helping people achieve homeownership while also mentoring others in the industry. Over the years, many successful loan officers, underwriters, and processors have been part of my team, and I take pride in helping them grow in their careers. With years of industry experience and a passion for service, my goal is to make the home financing process smooth and stress free for every client.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Heloc Loans
Home Equity Loans
Reverse Mortgage Loans
New Construction Loans
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Memberships
- Lubbock Association of Realtors
- West Texas Home Builders Association Lubbock
- NMLS
Addresses and Serving Areas
Primary Serving Area
Year Started
1994
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 335849
Hobbies
- Spending time with my family at the lake
- Texas Tech Sporting Events (Football and Men's and Women's Basketball)
- Greeting smiling faces at Church On The Rock
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Disclaimer
Not all products are available in all states for all amounts. All mortgage applications are subject to underwriting guidelines and approval. This is not an offer of credit or a commitment to lend.
Equal Housing Lender.
Residential Wholesale Mortgage, Inc. dba RWM Home Loans is licensed by the CA Bureau of Real Estate #01174642 and the CA Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. NMLS #79445