Phebe Ellis-Roach's Cover Image
Phebe Ellis-Roach - Branch Manager in Lubbock, TX

Phebe Ellis-Roach

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Branch Manager

RWM Home Loans - California
A Monterey High School graduate, I began my career in the mortgage industry at just 17 through a school to work program that allowed me to gain hands on experience while finishing school. Since then, I have dedicated my career to helping pe... Show More
RWM Home Loans - California
Overall Ratings
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5 Star
94%
4 Star
4%
3 Star
2%
2 Star
0%
1 Star
1%
Reviews from Web
  • Encompass
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    Carl O
    LUBBOCK, TX
    Posted on January 25th, 2024 09:54 PM
    Friendly and helpful
    Reply from Phebe Ellis-Roach
    February 24th, 2025 10:25 PM
    Thanks for leaving such a wonderful review, Carl. I'm glad to hear that you found our service friendly and helpful. It's always our goal at Thrive Mortgage to provide the best experience for our clients. If you have any other needs in the future,...
    read more
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    Jade O
    LUBBOCK, TX
    Posted on January 25th, 2024 08:18 PM
    Communication was great and everything was explained well and taken care of!
    Reply from Phebe Ellis-Roach
    February 24th, 2025 10:25 PM
    Thank you so much for your kind words, Jade. I'm really pleased to hear that you found our communication effective and clear. That's always something I aim for - to make sure everything is well understood and well managed. I'm glad to know...
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    Tiffanie R P
    Wolfforth, TX
    Posted on January 25th, 2024 03:52 PM
    Phebe was always quick to respond and very patient!
    Reply from Phebe Ellis-Roach
    February 24th, 2025 10:25 PM
    Thank you so much, Tiffanie, for your 5-star review. It was my pleasure to assist you and your quick feedback made the process even smoother! I'm happy to hear my responsiveness made your experience with Thrive Mortgage a positive one. I always...
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    Mason A
    Posted on January 24th, 2024 05:39 PM
    Phebe Ellis-Roach has received a review with 5 star rating from Mason A
    Reply from Phebe Ellis-Roach
    February 24th, 2025 10:25 PM
    I'm absolutely thrilled to hear that you had a positive experience working with my team and I. Your 5-star rating is greatly appreciated, Mason. It was a pleasure to assist you and I'm always here should you need anything else in the future....
    read more
  • Encompass
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    Dylan S
    Lubbock, TX
    Posted on January 19th, 2024 02:22 PM
    Phebe and the Thrive team took care of everything for me. The entire process was super simple utilizing their app, and they stay in constant communication throughout. As a first time home buy I would not have imagined this being so easy. Thanks...
    read more
    Reply from Phebe Ellis-Roach
    February 24th, 2025 10:25 PM
    I appreciate your kind words, Dylan. It's been a pleasure working with you and your feedback means a lot to me. I'm thrilled you had a positive experience with Thrive Mortgage. Don't hesitate to reach out if you have any more needs in the future....
    read more
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    Kayleigh S
    Posted on January 18th, 2024 03:16 PM
    Phebe Ellis-Roach has received a review with 5 star rating from Kayleigh S
    Reply from Phebe Ellis-Roach
    February 24th, 2025 10:25 PM
    Thank you Kayleigh for your 5 star review. My team and I were happy to help.
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    Cisti P
    Posted on January 5th, 2024 01:26 PM
    Phebe and her team did an exceptional job. This was a personal transaction and I could ask for a more smooth experience. Phebe is not only a friend but a business partner and works so well with all my clients! Thanks Phebe, appreciate ya!!
    Reply from Phebe Ellis-Roach
    February 24th, 2025 10:25 PM
    Thank you! I just love working with you! You make it fun!!!!! I appreciate you trusting me with your personal needs. That means a lot. I am excited about 2024!
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    Cisti P
    LUBBOCK, TX
    Posted on January 5th, 2024 01:22 PM
    Phebe is top notch and very knowledgeable! This was a personal transaction and I could not ask for a smoother experience. Not only is Phebe a friend, she’s a business partner and does a phenomenal job with my clients as well!
    Reply from Phebe Ellis-Roach
    February 24th, 2025 10:25 PM
    You are the best and I appreciate you so much!
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    Heather F
    Posted on December 29th, 2023 05:54 PM
    Everyone on Phebe's team was great at communication and keeping us in the loop with all of the phases of the process. They were all very kind and helpful as well!
    Reply from Phebe Ellis-Roach
    February 24th, 2025 10:25 PM
    I'm truly humbled by your kind words, Heather. It was our pleasure to guide you through each step of the process and make sure you were always up to date. We strive to provide excellent communication and a supportive environment for all our...
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    Heather F
    SHALLOWATER, TX
    Posted on December 29th, 2023 05:54 PM
    Everyone on Phebe's team was great at communication and keeping us in the loop with all of the phases of the process. They were all very kind and helpful as well!
    Reply from Phebe Ellis-Roach
    February 24th, 2025 10:25 PM
    Thank you so much for the glowing review, Heather! I'm thrilled to hear that you had such a positive experience with our team at Thrive Mortgage. We strive to keep our clients informed and comfortable throughout the entire process, so it's...
    read more
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    About
    A Monterey High School graduate, I began my career in the mortgage industry at just 17 through a school to work program that allowed me to gain hands on experience while finishing school. Since then, I have dedicated my career to helping people achieve homeownership while also mentoring others in the industry. Over the years, many successful loan officers, underwriters, and processors have been part of my team, and I take pride in helping them grow in their careers. With years of industry experience and a passion for service, my goal is to make the home financing process smooth and stress free for every client.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Heloc Loans
    Home Equity Loans
    Reverse Mortgage Loans
    New Construction Loans
    What is the Search Rank Score®?
    Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
    Memberships
    • Lubbock Association of Realtors
    • West Texas Home Builders Association Lubbock
    • NMLS
    Addresses and Serving Areas

    Year Started

    1994

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS# 335849
    Hobbies
    • Spending time with my family at the lake
    • Texas Tech Sporting Events (Football and Men's and Women's Basketball)
    • Greeting smiling faces at Church On The Rock
    • View All
    Disclaimer
    Not all products are available in all states for all amounts. All mortgage applications are subject to underwriting guidelines and approval. This is not an offer of credit or a commitment to lend. Equal Housing Lender. Residential Wholesale Mortgage, Inc. dba RWM Home Loans is licensed by the CA Bureau of Real Estate #01174642 and the CA Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. NMLS #79445