Phebe Ellis-Roach
Branch Manager
A Monterey High School graduate, I began my career in the mortgage industry at just 17 through a school to work program that allowed me to gain hands on experience while finishing school. Since then, I have dedicated my career to helping pe... Show More
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Excellent communicator and very kind.
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
I sincerely appreciate your kind words, Ruth. It was a pleasure to assist you and I'm thrilled to hear that you found my communication effective. I always strive to be as clear and considerate as possible. Thank you for choosing Thrive Mortgage...
read more
Thank you, Phebe! You and Marita walked us through this process beautifully! Thank you for allowing us to close early also.
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
I'm so glad to hear that you had a positive experience, Bruce! Marita and I were more than happy to guide you through the process, and we're delighted it all went smoothly. We always aim to accommodate our clients' needs, so I'm thrilled we...
read more
I had a fantastic experience working with Hailey. She was extremely knowledgeable and made the entire process easy and stress-free. Her communication was impeccable, and she kept me informed every step of the way. I highly recommend her services...
read more
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
Thank you for your positive feedback regarding Hailey, Nikki! I'm delighted to hear that you found the mortgage process to be easy and stress-free. Your satisfaction is our top priority, and it's wonderful to know that the communication and...
read more
Phebe Ellis-Roach has received a review with 5 star rating from Michael L
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
I'm absolutely thrilled to hear that you had a positive experience with me at Thrive Mortgage, Scott! Your 5-star rating means a lot to me. It's always my aim to provide the best possible service. Please remember that I'm always here for any...
read more
Very responsive and helpful. Overall, an easy process.
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
I'm thrilled to hear that you found the process easy and that I could assist in making it smoother, Scott. Your feedback is incredibly valuable to me. It's rewarding to know that my dedication to being responsive and helpful has been noticed...
read more
Thank you for the help
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
Thank you, Rachel, for taking the time to leave a review. It's great to hear that we were able to assist you. However, we noticed that your rating suggests there might be room for us to improve. Your feedback is really important to us and we...
read more
The amount of people willing to help
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
Thank you for your feedback, Kaitlyn. I'm glad to know that you appreciated our team's readiness to assist at Thrive Mortgage. Our goal is to always provide superior service and it's rewarding to hear when we're able to achieve this. Though...
read more
Phebe was extremely responsive, and gave us a high level of priority and attention throughout the entire process.
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
Thank you, Chris, for your kind words and high rating. I'm thrilled to know that my responsiveness and attention to your needs made a positive impact on your experience with Thrive Mortgage. I always strive to prioritize my clients and make...
read more
I had a wonderful experience with Phebe! Highly recommend her to anyone looking to purchase a home.
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
I'm delighted to hear about your positive experience, Brandon! It was my pleasure to assist you in your home buying journey. You've made my day with your high recommendation and great rating. It's clients like you that truly make my job worth...
read more
Very easy process and very responsive
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
Thank you so much for your generous review, Megan. I'm delighted to hear that you found the process straightforward and felt our response times were quick. At Thrive Mortgage, we always aim for efficiency and your feedback reinforces those...
read more
221–230 of 362
About
A Monterey High School graduate, I began my career in the mortgage industry at just 17 through a school to work program that allowed me to gain hands on experience while finishing school. Since then, I have dedicated my career to helping people achieve homeownership while also mentoring others in the industry. Over the years, many successful loan officers, underwriters, and processors have been part of my team, and I take pride in helping them grow in their careers. With years of industry experience and a passion for service, my goal is to make the home financing process smooth and stress free for every client.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Heloc Loans
Home Equity Loans
Reverse Mortgage Loans
New Construction Loans
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Memberships
- Lubbock Association of Realtors
- West Texas Home Builders Association Lubbock
- NMLS
Addresses and Serving Areas
Primary Serving Area
Year Started
1994
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 335849
Hobbies
- Spending time with my family at the lake
- Texas Tech Sporting Events (Football and Men's and Women's Basketball)
- Greeting smiling faces at Church On The Rock
View All
Disclaimer
Not all products are available in all states for all amounts. All mortgage applications are subject to underwriting guidelines and approval. This is not an offer of credit or a commitment to lend.
Equal Housing Lender.
Residential Wholesale Mortgage, Inc. dba RWM Home Loans is licensed by the CA Bureau of Real Estate #01174642 and the CA Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. NMLS #79445