Phebe Ellis-Roach
Branch Manager
A Monterey High School graduate, I began my career in the mortgage industry at just 17 through a school to work program that allowed me to gain hands on experience while finishing school. Since then, I have dedicated my career to helping pe... Show More
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Diana and her team are absolutely the nicest people to talk to and deal with. Always willing to help and answer questions....and with some sense of urgency. This is my first home buying experience, so for me it has been very stressful. A long...
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Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
Thank you so much for the glowing review, David! I'm thrilled to hear that you had a positive experience with our team here at Thrive Mortgage. Our main goal is always to provide top-notch service and to make the home buying process as stress-free...
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Being out of town and very new to Lubbock Phebe and her team were very helpful in doing everything over the internet and keeping us informed of all the steps involved.
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
I'm thrilled to hear that we could make your experience smooth and convenient, Linda! Being new to a place, especially from out of town, can certainly present its own sets of challenges. It was our goal to ensure that your mortgage process...
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Phebe is a great lender and I have zero reservations referring clients, friends, and family to her!
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
It's truly heartwarming to read your review, Jason! Your confidence in referring clients, friends, and family to me means a lot. At Thrive Mortgage, we always strive to provide excellent service and it's rewarding to know that we're achieving...
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No matter what Phebe was always proactive in problem solving and delivering on what she said!
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
Thank you for your kind words, Jason. It has been our pleasure helping your clients. I take pride in being proactive and it's great to hear that it's appreciated. Your satisfaction is my top priority. Thanks for choosing Thrive Mortgage. I...
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It got a bit confusing dealing with so many people for different things. I'm not sure how you'd fix that with different people having different roles involved in the process, though. Each person was helpful, friendly, and professional so I...
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Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
I appreciate you taking the time to provide this valuable feedback, Alice. I'm glad to hear that each team member you interacted with was helpful, friendly, and professional. I understand the process can be a bit overwhelming with different...
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Phebe Ellis-Roach has received a review with 5 star rating from Taylor S
Phebe Ellis-Roach has received a review with 5 star rating from Taylor S
Reply from Phebe Ellis-Roach
May 8th, 2024 02:36 PM
Taylor, I'm delighted to hear that you had a positive experience! Your 5-star rating is greatly appreciated. At Thrive Mortgage, we strive to provide top-notch service to every client. Your feedback validates the hard work we put in every day....
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Phebe was with us through every step
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
Thank you so much for your kind words, Margaret. It was truly a pleasure to guide you through your journey with Thrive Mortgage. Your satisfaction is my top priority and I'm thrilled to hear that you felt supported at every step. I look forward...
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Yvonne and the team at Thrive are great!
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
I'm thrilled to hear that you had such a positive experience with us here at Thrive Mortgage, Amanda! We always strive to provide top-notch service and it's fantastic to know that we hit the mark with you. Your feedback, especially as it relates...
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I absolutely recommend Yvonne for all your mortgage needs! I have worked side by side with her for several years and she always put your needs first 😊
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
Thank you for such a wonderful review, Vanessa! I'm thrilled to hear about your positive experience with Yvonne and our team at Thrive Mortgage. We always strive to put our clients' needs first. It's great to know that our efforts are appreciated...
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About
A Monterey High School graduate, I began my career in the mortgage industry at just 17 through a school to work program that allowed me to gain hands on experience while finishing school. Since then, I have dedicated my career to helping people achieve homeownership while also mentoring others in the industry. Over the years, many successful loan officers, underwriters, and processors have been part of my team, and I take pride in helping them grow in their careers. With years of industry experience and a passion for service, my goal is to make the home financing process smooth and stress free for every client.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Heloc Loans
Home Equity Loans
Reverse Mortgage Loans
New Construction Loans
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Memberships
- Lubbock Association of Realtors
- West Texas Home Builders Association Lubbock
- NMLS
Addresses and Serving Areas
Primary Serving Area
Year Started
1994
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 335849
Hobbies
- Spending time with my family at the lake
- Texas Tech Sporting Events (Football and Men's and Women's Basketball)
- Greeting smiling faces at Church On The Rock
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Disclaimer
Not all products are available in all states for all amounts. All mortgage applications are subject to underwriting guidelines and approval. This is not an offer of credit or a commitment to lend.
Equal Housing Lender.
Residential Wholesale Mortgage, Inc. dba RWM Home Loans is licensed by the CA Bureau of Real Estate #01174642 and the CA Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. NMLS #79445