Phebe Ellis-Roach
Branch Manager
A Monterey High School graduate, I began my career in the mortgage industry at just 17 through a school to work program that allowed me to gain hands on experience while finishing school. Since then, I have dedicated my career to helping pe... Show More
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
I would HIGHLY recommend Phebe & her team. They went over & beyond to overcome unexpected hurdles related to my closing so I could get into my new home, ASAP. Absolutely amazing experience!!
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
Thank you so much for your kind words, I'm thrilled to hear that you had such a positive experience with our team at Thrive Mortgage. We always strive to offer the highest level of customer service and we're glad we could assist in overcoming...
read more
I would HIGHLY recommend Phebe & her team. They went over & beyond to overcome unexpected hurdles related to my closing so I could get into my new home, ASAP. Absolutely amazing experience!!
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
Thank you so much for your kind words, Amber. I appreciate you taking the time out to share your experience with us. Our team at Thrive Mortgage is dedicated to providing the best service possible and we're so happy we could help you overcome...
read more
Phebe closed our loan a week before it was due! Wow!! I couldn’t believe how easy the process was and her attention to communication was the best!
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
I am thrilled to hear about your positive experience, Traci! Your review truly made my day. My ultimate goal is to make the loan process as smooth as possible and provide excellent communication throughout. Hearing that we were CTC a week early...
read more
Communication and hard work getting this done quickly
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
I'm thrilled to hear that you found my communication and commitment to a quick resolution helpful, Jacob! It's always my goal to ensure my clients have a smooth and efficient process with Thrive Mortgage. Thank you for the 5-star review - I'm...
read more
The process was efficient and easy. Phebe was very helpful!
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
I’m so glad to hear that you found the process efficient and easy, Lauren! It was my pleasure to assist you and I'm thrilled that you were satisfied with the service. Here at Thrive Mortgage, we strive to make every interaction as smooth as...
read more
The fast response and willingness to answer questions.
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
I'm so glad to hear that you appreciated my quick response time and willingness to answer your questions, Kevin. At Thrive Mortgage, we strive to provide the best service possible and your high rating means a lot to us. We're here for you anytime...
read more
Phebe Ellis-Roach has received a review with 5 star rating from Nathan K
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
I'm thrilled to hear that you had a positive experience with us at Thrive Mortgage, Nathan. Receiving a 5-star rating is an honor and it encourages me to continue providing excellent service. If you need assistance in the future regarding any...
read more
Only reason I used yall was PHEBE
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
I'm thrilled to hear that you had such a positive experience and that I could contribute to that. It was an absolute pleasure working with you, Dana. Knowing that you specifically chose to work with us because of me is the highest compliment...
read more
Communication was great! We were Clear to Close a week before due date. Great experience with no issues.
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
I'm thrilled to hear about your positive experience, Traci! This is exactly the type of smooth process we aim for at Thrive Mortgage. Communication is key in what we do and I'm happy that it made a difference in your experience. Thank you for...
read more
I have been doing business with Phebie for 20 years, and she has always been very professional, and given me the most prompt service. Hailey also was very good at relaying messages and getting all my information in order. At this time my credit...
read more
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
Thank you so much for your kind words, Ginger. I'm thrilled to hear you feel so positively about your experiences with me and the team at Thrive Mortgage. We always strive to provide the best service, even amidst challenging circumstances,...
read more
231–240 of 362
About
A Monterey High School graduate, I began my career in the mortgage industry at just 17 through a school to work program that allowed me to gain hands on experience while finishing school. Since then, I have dedicated my career to helping people achieve homeownership while also mentoring others in the industry. Over the years, many successful loan officers, underwriters, and processors have been part of my team, and I take pride in helping them grow in their careers. With years of industry experience and a passion for service, my goal is to make the home financing process smooth and stress free for every client.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Heloc Loans
Home Equity Loans
Reverse Mortgage Loans
New Construction Loans
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Memberships
- Lubbock Association of Realtors
- West Texas Home Builders Association Lubbock
- NMLS
Addresses and Serving Areas
Primary Serving Area
Year Started
1994
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 335849
Hobbies
- Spending time with my family at the lake
- Texas Tech Sporting Events (Football and Men's and Women's Basketball)
- Greeting smiling faces at Church On The Rock
View All
Disclaimer
Not all products are available in all states for all amounts. All mortgage applications are subject to underwriting guidelines and approval. This is not an offer of credit or a commitment to lend.
Equal Housing Lender.
Residential Wholesale Mortgage, Inc. dba RWM Home Loans is licensed by the CA Bureau of Real Estate #01174642 and the CA Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. NMLS #79445