Phebe Ellis-Roach
Branch Manager
A Monterey High School graduate, I began my career in the mortgage industry at just 17 through a school to work program that allowed me to gain hands on experience while finishing school. Since then, I have dedicated my career to helping pe... Show More
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Phebe was incredibly helpful at answering all of our questions. As first time homeowners, we were unfamiliar with the process and she made it easy and not stressful!
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
Thank you for the stellar rating, Alexandra! I'm thrilled to hear that you found my service helpful in navigating the process of becoming a first-time homeowner. Your kind words truly mean a lot to me and to the entire team here at Thrive Mortgage....
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Communication and efficiency were on point! We did a 3-week close and achieved a clear to close about 5 days before close. I look forward to working with Phebe and her team again and would definitely recommend to clients/friends!
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
I'm thrilled to hear that you had such a positive experience with us, Blair! It's always my goal to communicate effectively and keep the process running smoothly. I'm glad we were able to get a CTC ahead of schedule. I appreciate your recommendation...
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How helpful Phebe was and how smooth she made the process.
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
I'm thrilled to hear that you found the process smooth and helpful, Alexis. My goal at Thrive Mortgage is always to provide the best possible service. It was a pleasure helping you, and I appreciate your positive feedback and the five-star...
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It was so easy and you were awesome!!! thank you
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
Thank you so much for your kind words, Teresa! I'm delighted to hear that your experience with Thrive Mortgage was seamless and enjoyable. Your satisfaction is my top priority! My team is here for your team!
Great communication from everyone
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
I'm delighted to hear that you found our communication at Thrive Mortgage to be excellent, Megan. Your feedback is greatly appreciated, and it was my pleasure to assist you. I aim to maintain this level of service for all my clients. Congrats...
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The team was very accommodating and made the process smooth, despite its daunting size.
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
Happy to hear you had a smooth experience with us, Christopher! Making sure the process is as easy as possible for our clients is always a priority at Thrive Mortgage. I truly appreciate your high rating and your kind words. Don't hesitate...
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Phebe is the top mortgage lender in Lubbock. Her experience and customer service are exceptional. She will drop everything to call a client to help explain any question they might have during the lending process! She is AMAZING!!
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
Thank you so much for the kind words, Emily! I'm thrilled to hear that you had such a positive experience with our team! Your satisfaction is our top priority, and I'm always here to help answer any questions. I'm grateful for your trust in...
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As a first time home buyer, we naturally had lots of questions and Phebe and her team were always quick to respond and helped guide us through the process.
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
I'm thrilled to hear about your positive experience with us at Thrive Mortgage, Kristin! Your satisfaction is our top priority, especially as a first-time homebuyer. It was our pleasure to guide you through the process and make things as easy...
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Phebe and her team's work are highly efficient. They took the client's concerns seriously.
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
Thank you so much for your kind review, Sarah! I'm thrilled to hear that you found our team efficient and attentive to your needs. Here at Thrive Mortgage, we take our clients' concerns very seriously and always aim to provide the best service...
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Phebe was incredibly determined and patient in helping me through this long and tough process for me. Thank you!!
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
I'm thrilled to hear that your experience was a positive one, Elizabeth! It's a complex process, so your persistence and patience were just as important as mine. Being there to guide you through it was my pleasure. Your feedback means a lot...
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About
A Monterey High School graduate, I began my career in the mortgage industry at just 17 through a school to work program that allowed me to gain hands on experience while finishing school. Since then, I have dedicated my career to helping people achieve homeownership while also mentoring others in the industry. Over the years, many successful loan officers, underwriters, and processors have been part of my team, and I take pride in helping them grow in their careers. With years of industry experience and a passion for service, my goal is to make the home financing process smooth and stress free for every client.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Heloc Loans
Home Equity Loans
Reverse Mortgage Loans
New Construction Loans
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Memberships
- Lubbock Association of Realtors
- West Texas Home Builders Association Lubbock
- NMLS
Addresses and Serving Areas
Primary Serving Area
Year Started
1994
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 335849
Hobbies
- Spending time with my family at the lake
- Texas Tech Sporting Events (Football and Men's and Women's Basketball)
- Greeting smiling faces at Church On The Rock
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Disclaimer
Not all products are available in all states for all amounts. All mortgage applications are subject to underwriting guidelines and approval. This is not an offer of credit or a commitment to lend.
Equal Housing Lender.
Residential Wholesale Mortgage, Inc. dba RWM Home Loans is licensed by the CA Bureau of Real Estate #01174642 and the CA Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. NMLS #79445