Phebe Ellis-Roach
Branch Manager
A Monterey High School graduate, I began my career in the mortgage industry at just 17 through a school to work program that allowed me to gain hands on experience while finishing school. Since then, I have dedicated my career to helping pe... Show More
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Phebe and her team are fantastic. Very knowledgeable and helpful. They do a great job of holding your hand and walking you through every step. I would highly recommend them to anyone.
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
Thank you so much for your kind words, Craig! I'm over the moon that my team and I were able to guide you through the process seamlessly. It was truly a pleasure to assist you, and I'm grateful for your high recommendation. I hope to be of...
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Phebe was awesome! She helped me get through a process where I felt there was not going to be a good outcome for me. I cannot thank her enough for helping me get my first home. She made the process going so smoothly that I barely noticed it....
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Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
Joana, your kind words truly mean the world to me. I am thrilled to know that you had a positive experience with your home buying journey. At Thrive Mortgage, we always strive to provide the best possible service for our valued clients like...
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There were a few glitches but nothing serious and I had a lot of confidence in the whole team. Everyone seemed to be following up to make sure we got it right.
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
I'm thrilled to hear that you had a positive experience with the Thrive Mortgage team, Richard. We aim to provide the highest level of service, so it's always great to hear when we've succeeded, even in the face of a few glitches. Your confidence...
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Quick, communicative, knowledgeable!
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
I'm thrilled to hear that you had a positive experience with our team at Thrive Mortgage, Alayna! Your kind words and stellar rating are greatly appreciated. I strive to provide quick, communicative, and knowledgeable service to all. I know...
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Phebe is the ultimate professional! I appreciate the expertise and support of the amazing Thrive team!
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
I'm thrilled to hear you had a positive experience with our team at Thrive Mortgage, Anne! Your kind words and outstanding rating are greatly appreciated. Your satisfaction is our priority and I'm delighted to know we hit the mark for you....
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communication was great
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
Thank you for your kind words and the perfect rating, Josiah. I'm thrilled to hear that you had a great communication experience with me and my team at Thrive Mortgage. It's always my goal to provide top-notch service. If you ever need any...
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The level of professional and expertise I have received has been second to none. What could have been a daunting and stressful task was made so easy by Yvonne's support and advice. It really meant so much to me that Yvonne worked with my schedule....
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Reply from Phebe Ellis-Roach
June 18th, 2024 08:50 PM
Tracy, thank you so much for your 5-star review! I'm so happy to hear that Yvonne was able to make the process easier and less stressful for you. Your kind words truly mean a lot to us. Accommodating your schedule is part of ensuring a smooth...
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Phebe and her team made our home buying process as easy as possible. They were always very quick to reply and there to answer any questions we had. I would 10/10 recommend them to anyone!
Reply from Phebe Ellis-Roach
June 18th, 2024 08:51 PM
Hi Courtney, thank you for your kind words and fantastic rating! I'm thrilled to hear that you found the home buying process easy with us. My team and I pride ourselves on our efficient communication and we're always here to help with any enquiries....
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We purchased a home 5 years ago, and this experience has been so much smoother and more streamlined. Great and easy communication.
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
I'm thrilled to hear that your experience was smooth and streamlined, Courtney. It's always our goal at Thrive Mortgage to make the home buying process as easy and stress-free as possible. We appreciate your 5-star rating and your kind words...
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I can’t say enough good things about Phebe and her team! I am a self employed business owner, which makes the financial aspect of the home buying process extremely tedious. Phebe was there every step of the way to help me, guide me, and take...
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Reply from Lesli Rush Clark
June 14th, 2024 01:40 PM
Phebe is the VERY BEST!
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About
A Monterey High School graduate, I began my career in the mortgage industry at just 17 through a school to work program that allowed me to gain hands on experience while finishing school. Since then, I have dedicated my career to helping people achieve homeownership while also mentoring others in the industry. Over the years, many successful loan officers, underwriters, and processors have been part of my team, and I take pride in helping them grow in their careers. With years of industry experience and a passion for service, my goal is to make the home financing process smooth and stress free for every client.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Heloc Loans
Home Equity Loans
Reverse Mortgage Loans
New Construction Loans
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Memberships
- Lubbock Association of Realtors
- West Texas Home Builders Association Lubbock
- NMLS
Addresses and Serving Areas
Primary Serving Area
Year Started
1994
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 335849
Hobbies
- Spending time with my family at the lake
- Texas Tech Sporting Events (Football and Men's and Women's Basketball)
- Greeting smiling faces at Church On The Rock
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Disclaimer
Not all products are available in all states for all amounts. All mortgage applications are subject to underwriting guidelines and approval. This is not an offer of credit or a commitment to lend.
Equal Housing Lender.
Residential Wholesale Mortgage, Inc. dba RWM Home Loans is licensed by the CA Bureau of Real Estate #01174642 and the CA Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. NMLS #79445