Phebe Ellis-Roach
Branch Manager
A Monterey High School graduate, I began my career in the mortgage industry at just 17 through a school to work program that allowed me to gain hands on experience while finishing school. Since then, I have dedicated my career to helping pe... Show More
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Phebe was very pleasant to work with during ghis process. She answered questions quickly and kept us updated through the entire process .
Reply from Phebe Ellis-Roach
March 24th, 2025 09:47 PM
Hi Roger, Thank you so much for your kind words and for taking the time to share your experience. It was a pleasure working with you and being able to assist you throughout the process. I'm glad to hear that you felt well-informed and that...
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Great communication!
Reply from Phebe Ellis-Roach
March 19th, 2025 11:02 PM
Brandon, I'm so glad to hear that you had a positive experience with the communication. It's something I prioritize in every interaction. Thank you for taking the time to share your thoughts and for the fantastic rating. If you have any more...
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Great experience and efficient process.
Reply from Phebe Ellis-Roach
March 18th, 2025 03:49 PM
Thank you so much, Steve! I'm thrilled to hear that you had a great experience and found the process efficient. It was a pleasure working with you, and I'm glad I could help make everything smooth and straightforward. If you ever need assistance...
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The communication was awesome and made it easier for us to complete the process
Reply from Phebe Ellis-Roach
March 5th, 2025 10:19 PM
Rebecca, I’m thrilled to hear that you found the communication awesome during your process with RWM Home Loans. Making things easier for you is always my top priority, and it’s wonderful to know that it made a difference for you. Thank you...
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All the communication with everybody was pleasant
Reply from Phebe Ellis-Roach
February 28th, 2025 08:29 PM
Jaime, I’m thrilled to hear that you found the communication pleasant throughout your experience with us. It’s always my goal to make the process as smooth and enjoyable as possible. Thank you for your kind words and for choosing RWM Home Loans....
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The work was fast and efficient & communication was like an elegant flowing river on a nice summer day.
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
Thank you so much, Josh! I'm thrilled to hear you had such a positive experience with the services at Thrive! Your description of our communication being like an 'elegant flowing river' really made my day! I strive to provide quick and efficient...
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Phebe is A PRO! The systems she has in place keep everyone in the loop to create a seamless transaction. 100% recommend!
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
I'm delighted to hear that you had such a positive experience, Libby! Ensuring seamless transactions is one of my top priorities, and I'm thrilled to know that it was reflected in your interactions with Thrive! Your recommendation truly means...
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Phebe is Awesome . Communication throughout the process is always great
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
Thank you for the wonderful review, Debbie! I'm thrilled to hear that you had a positive experience and appreciated the communication throughout the process. Your satisfaction is my top priority at Thrive! I always enjoy working with you and...
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The communication and the people
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
Thanks so much for your positive feedback, Sheila! I'm thrilled to hear that you were satisfied with the communication and our team at Thrive. Your 5-star rating is greatly appreciated. Don't hesitate to reach out if there's anything more we...
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The communication with the updates on the status of our loan was the best.
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
Thank you so much for your stellar review, Victor! I'm delighted to hear that you were pleased with the communication and updates regarding your loan status. Here at Thrive! We always strive to keep our clients well-informed. I'm glad that...
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About
A Monterey High School graduate, I began my career in the mortgage industry at just 17 through a school to work program that allowed me to gain hands on experience while finishing school. Since then, I have dedicated my career to helping people achieve homeownership while also mentoring others in the industry. Over the years, many successful loan officers, underwriters, and processors have been part of my team, and I take pride in helping them grow in their careers. With years of industry experience and a passion for service, my goal is to make the home financing process smooth and stress free for every client.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Heloc Loans
Home Equity Loans
Reverse Mortgage Loans
New Construction Loans
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Memberships
- Lubbock Association of Realtors
- West Texas Home Builders Association Lubbock
- NMLS
Addresses and Serving Areas
Primary Serving Area
Year Started
1994
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 335849
Hobbies
- Spending time with my family at the lake
- Texas Tech Sporting Events (Football and Men's and Women's Basketball)
- Greeting smiling faces at Church On The Rock
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Disclaimer
Not all products are available in all states for all amounts. All mortgage applications are subject to underwriting guidelines and approval. This is not an offer of credit or a commitment to lend.
Equal Housing Lender.
Residential Wholesale Mortgage, Inc. dba RWM Home Loans is licensed by the CA Bureau of Real Estate #01174642 and the CA Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. NMLS #79445