

Russ Miller
Branch Manager

Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Russ mad everything clear and easy to understand. He also was checking in with me and giving me advice on how to proceed with the loan and the building process. Overall an amazing experience!
Reply from James Miller
January 8th, 2025 09:47 PM
I'm deeply grateful for your kind words and 5-star rating, Elijah. It was my pleasure to guide you through the loan and building process. I'm thrilled that you found our interactions clear, easy, and beneficial. Here at New American Funding,...
read more
So helpful and made the process easy and smooth!
Reply from James Miller
January 8th, 2025 09:47 PM
Thank you, Emma, for your kind words and the 5-star rating. I'm glad I could make the process easy and smooth for you both. It's my goal to provide excellent service to each client at New American Funding. Looking forward to assisting you in...
read more
Russ and his team were able to execute a fast closing for us! Very easy to reach and stayed on top of things. Walked us through the entire process and made us feel comfortable as first time home buyers
Reply from James Miller
January 8th, 2025 09:47 PM
Thank you for raving about your positive experience with my team, Natalie. Your satisfaction is our topmost priority, and it's encouraging to know that we were able to provide you with a fast and easy closing process. As first-time home buyers,...
read more
He let me know up front how strong the buyer was, made all of his deadlines happen, and the entire process went smoothly. GREAT JOB!
Reply from James Miller
January 8th, 2025 09:47 PM
I truly appreciate your kind words, John. It was a pleasure assisting you through the process and making sure everything went smoothly. Your confidence and trust in me, and in New American Funding, means a great deal. Thank you for the fantastic...
read more
There were some snags but everything worked out.
Reply from James Miller
January 8th, 2025 09:47 PM
I truly appreciate the feedback, Lliz. I apologize for any hiccups experienced during the process, but I'm glad everything worked out in the end. I strive to provide the most seamless experience for my clients at New American Funding, and your...
read more
Russ is the best!! I have used him in prior refinances and will definitely be using him again in the future.
Reply from James Miller
January 8th, 2025 09:47 PM
I'm truly grateful for your heartfelt review, Teresa. Your continued trust and support means the world to me. I look forward to assisting you with any future refinances. Thank you for choosing New American Funding and for giving a perfect rating....
read more
Easy to work with
Very professional
Very easy to communicate with
Reply from James Miller
January 8th, 2025 09:47 PM
I'm truly grateful for your positive feedback, Christine. It's fantastic to hear that you found the process of working with me and New American Funding to be straightforward and professional. I strive to provide clear communication for all...
read more
Russ is so easy to communicate with! He truly made this experience easy and he was able to explain things in a way that was easily understandable. I would recommend him to anyone!
Reply from James Miller
January 8th, 2025 09:47 PM
I'm sincerely grateful for your kind words, Erin. It's always my goal to make the process as smooth as possible and to provide clear explanations. I'm thrilled to hear that you appreciated this aspect of our interaction. Your recommendation...
read more
Excellent communication with all of the staff. Very knowledgeable and helpful.
Reply from James Miller
January 8th, 2025 09:47 PM
Zach, I'm thrilled to hear that you had such a positive experience with our team at New American Funding. We always strive for excellent communication and to provide knowledgeable and helpful service to our customers. Thank you for taking the...
read more
Russ and the whole team were great and dedicated to getting the job done!
Reply from James Miller
January 8th, 2025 09:47 PM
I appreciate your feedback, Ed. Our team at New American Funding is indeed dedicated to providing exceptional service. We're glad to hear that your experience was positive and that we could get the job done for you. Your 4.83-star rating is...
read more
91–100 of 845
About
Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations across the U.S. Licensed in 49 states, Envoy branches provide outstanding customer service by offering a full menu of loan products with the tools, expertise and technology needed to support all functions of the mortgage process. For more information. Envoy Mortgage, Ltd. NMLS #6666.
Products & Services
Mortgage Loan Officer
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Time Zone
Central Standard Time (CST)
Licenses
- NMLS # 454665
Disclaimer

©2026 Envoy Mortgage, LTD. NMLS #6666, All Rights Reserved
952 Echo Lane, Suite 190 Houston, TX, 77024
(877) 232-2461 or (713) 977-8005
Envoy Mortgage's Legal and Licensing Information