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Russell Smith and The Dream Team at ALCOVA Mo...

Name: Alcova Mortgage
Address: 301 Liberty St Ste 100, Whiteville, North Carolina, 28472
Telephone: +1-910-352-6344
Rating: 4.97

Branch Partner | Senior Loan Officer

The Dream Team at ALCOVA Mortgage | Whiteville +1

4.97

(1,675)

University of North Carolina Wilmington

Let me introduce you to "The Experience"! Our Dream Team ensures you receive high level communication, expertise, problem solving, products, & efficiency. At our core, we believe everything comes down to solid relationships, communication, ... Show More

Mortgage

Mortgage Loan Officer

University of North Carolina Wilmington

Contact Info

(910) 352-6344

Whiteville, NC

https://alcova.com/loan-officer/rsmith/

https://teammovemortgage.com

Location & Business Hours

Business Hours

Wed

8 AM to 6 PM

Thu

8 AM to 6 PM(Open now)

Fri

8 AM to 6 PM

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4.97

(1,675)

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Russell and his team were responsive and helpful throughout the entire process.

Reply from RUSSELL SMITH

July 16th, 2024 04:02 PM

It's fantastic to hear that you had a positive experience with our team, John. We pride ourselves on our responsiveness and dedication to helping clients navigate the mortgage process. It was truly a pleasure to serve you and we're thrilled...

Bill was with us every step of the way. He provided excellent explanations of every step. He was available to us whenever we called. He was a total professional. We were so happy he supported us throughout the process. Additionally Amy was...

Reply from RUSSELL SMITH

July 16th, 2024 03:49 PM

Hi Timothy, Thank you for your glowing review! It was a privilege to work with you on your mortgage process, and we are thrilled to hear that you found the experience to be professional and rewarding. We aim to provide clear, detailed explanations...

Russell Smith and The Dream Team at ALCOVA Mortgage has received a review with 5 star rating from Jill R

Reply from Owner

July 14th, 2024 01:04 AM

Thank you Jill for the excellent review and congratulations on your new home!

Bill Fisher and Amy were super helpful and answered any questions we had.

Reply from RUSSELL SMITH

July 16th, 2024 03:48 PM

So glad to hear you had a positive experience, Jill! It's always our goal at The Dream Team at Alcova Mortgage to provide top-notch service and answer all of our clients' questions. Your feedback means a lot to us and to Bill Fisher and Amy...

Russell and his team have yet again exhibited the highest level of professionalism in helping my family realize our home ownership goals. It was an absolute pleasure working with the entire team, and if the need should arise in the future,...

Reply from RUSSELL SMITH

July 16th, 2024 06:48 AM

Dwayne, we genuinely appreciate your incredible review and the perfect rating. It's gratifying to know that you felt our team demonstrated professionalism and made your home ownership goals a reality. It's always a pleasure working with you...

We recently worked with Russell at Alcova Mortgage for our new construction loan, and we couldn't be more pleased with the experience. Russell was incredibly responsive, thorough, and detail-oriented throughout the entire process. He went above...

Reply from Owner

July 8th, 2024 04:18 PM

Thank you, Carmen, for taking the time to share your experience. We are thrilled to hear that you're satisfied with the service provided. It was a pleasure to assist you and we are glad you were pleased with our commitment to making your transaction...

Russell and the team were great with my clients. From start to finish the communication was great and easy. Very accessible and help solve any problems that came up. Will use again. Thanks Team, Scotty Scarborough W/Ann Milton Realty

Reply from Owner

July 3rd, 2024 05:07 PM

We are truly appreciative of your kind words, Scotty. It has always been a pleasure to work with you and your clients. The team and I constantly strive to maintain strong communication and problem-solving skills, so it's heartening to hear...

Working with Russell and the team at Alcova made buying our home an incredible experience!

Reply from Owner

July 3rd, 2024 05:00 PM

We are thrilled to hear that you had such a positive journey buying your home with us, Julia! Your feedback means a lot, and it's wonderful to know that The Dream Team at Alcova Mortgage could make the experience incredible for you. If you...

Working with Russell and the team at Alcova made buying our home an incredible experience!

Reply from RUSSELL SMITH

June 28th, 2024 01:55 PM

We are thrilled to hear that you had such a positive experience, Julia! It was a pleasure assisting you in buying your home and we are glad to have had the chance to make it an incredible journey for you. The Dream Team at Alcova Mortgage always...

Russell and his team are fantastic to work with. They handle things promptly, communicate effectively, and answer any of our questions and concerns. I love working with Russell and his team.

Reply from Owner

July 3rd, 2024 05:02 PM

We are so happy to hear that you had a positive experience with our team. We always strive to communicate effectively and answer all questions promptly to make the process as seamless as possible for our clients. Your kind words and 5-star...