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Russell Smith and The Dream Team at ALCOVA Mo...

Name: Alcova Mortgage
Address: 301 Liberty St Ste 100, Whiteville, North Carolina, 28472
Telephone: +1-910-352-6344
Rating: 4.97

Branch Partner | Senior Loan Officer

The Dream Team at ALCOVA Mortgage | Whiteville +1

4.97

(1,675)

University of North Carolina Wilmington

Let me introduce you to "The Experience"! Our Dream Team ensures you receive high level communication, expertise, problem solving, products, & efficiency. At our core, we believe everything comes down to solid relationships, communication, ... Show More

Mortgage

Mortgage Loan Officer

University of North Carolina Wilmington

Contact Info

(910) 352-6344

Whiteville, NC

https://alcova.com/loan-officer/rsmith/

https://teammovemortgage.com

Location & Business Hours

Business Hours

Wed

8 AM to 6 PM

Thu

8 AM to 6 PM(Open now)

Fri

8 AM to 6 PM

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4.97

(1,675)

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Russell did an amazing job walking my wife and I through the entire loan process. He was courteous, timely in response and gave us his undivided attention when speaking with him.

Reply from RUSSELL SMITH

July 29th, 2024 04:29 AM

Thank you so much for the wonderful review, Taylor. I am delighted to hear that you and your wife had a positive experience throughout the loan process. I strive to provide timely and attentive service to all my clients and your positive feedback...

Could not ask for a better agent. Russell works thoroughly and tirelessly to make sure everything is taken care of. He’s phenomenal at explaining all the details and ensures that you know what’s going on through the process. 10/10 highly recommend!...

Reply from Owner

July 23rd, 2024 06:42 PM

We are thrilled to hear such positive feedback, Brad. It's our priority to ensure all of our clients are well-informed throughout the process and it's great to know that our efforts are appreciated. Your recommendation means a lot to us and...

Russell was very informative and articulated the entire house buying process in an easy to understand approach. He consistently communicated and walk us through all stages of the process. We never felt overwhelmed. I would highly recommend.

Reply from Owner

July 23rd, 2024 06:40 PM

We sincerely appreciate your kind words and the 5-star rating, Phillip! It was a pleasure to guide you through the home buying process, and we are thrilled to hear that you found the communication effective and the process easy to understand....

Russell was kind and very communicative. He articulated the entire house buying process is an easy to understand way and answered any questions timely. He was informative throughout the entire process. I would recommend him.

Reply from RUSSELL SMITH

July 23rd, 2024 06:39 PM

Thank you, Phillip, for taking the time to leave a review! We appreciate your kind words and we are glad to know that our communication was effective for you. We strive to make the home buying process as understandable as possible for our clients....

Russell was an absolute pleasure to work with. He was very prompt, knowledgeable, and honest. This is my second time working with him and I would highly recommend him to anyone looking for mortgage loans.

Reply from Owner

July 23rd, 2024 06:37 PM

Thanks for the glowing review, Josh! We are thrilled to hear you had a positive experience for the second time. Your kind words about our promptness, knowledge, and honesty are deeply appreciated. It's always a pleasure working with you and...

Reply from RUSSELL SMITH

July 22nd, 2024 09:50 PM

Thank you, Joshua, for the excellent review. It's always a pleasure working with you, and I'm thrilled to know that you were satisfied with my service. Your recommendation means a lot. If you have any future mortgage needs, please don't hesitate...

Russell and his team have yet again exhibited the highest level of professionalism in helping my family realize our home ownership goals. It was an absolute pleasure working with the entire team, and if the need should arise in the future,...

Reply from Owner

July 23rd, 2024 06:44 PM

We are truly grateful for your kind words and high rating, Anyfanga. It was a pleasure to help your family achieve your home ownership goals and we're glad that our team could make the process seamless for you. Should you need any assistance...

Russell and his team are phenomenal! Being Realtors for 20 years we have dealt many companies and they are by far the best!!! Highly Recommend!!

Reply from RUSSELL SMITH

July 16th, 2024 04:05 PM

We are absolutely thrilled to hear such encouraging words, Jason! It's immensely rewarding to know that you've had a great experience with us at The Dream Team at Alcova Mortgage. Your recommendation means a lot to us. Being in this field for...

My wife and I are so grateful that we had Russell to guide us through our home loan process. He was always available when we needed him and always had the answers to any questions we had. Thank you so much Russell!

Reply from Owner

July 16th, 2024 04:04 PM

Joshua, it's been a true pleasure guiding you and your wife through the home loan process. We are thrilled to hear that you felt assured and supported during this significant time. Your satisfaction is our top priority, and we are glad that...