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Russell Smith and The Dream Team at ALCOVA Mo...

Name: Alcova Mortgage
Address: 301 Liberty St Ste 100, Whiteville, North Carolina, 28472
Telephone: +1-910-352-6344
Rating: 4.97

Branch Partner | Senior Loan Officer

The Dream Team at ALCOVA Mortgage | Whiteville +1

4.97

(1,675)

University of North Carolina Wilmington

Let me introduce you to "The Experience"! Our Dream Team ensures you receive high level communication, expertise, problem solving, products, & efficiency. At our core, we believe everything comes down to solid relationships, communication, ... Show More

Mortgage

Mortgage Loan Officer

University of North Carolina Wilmington

Contact Info

(910) 352-6344

Whiteville, NC

https://alcova.com/loan-officer/rsmith/

https://teammovemortgage.com

Location & Business Hours

Business Hours

Wed

8 AM to 6 PM

Thu

8 AM to 6 PM(Open now)

Fri

8 AM to 6 PM

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4.97

(1,675)

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Russell Smith is a highly professional loan officer. He is always pleasant and readily available to answer questions and provide assistance.

Reply from RUSSELL SMITH

August 25th, 2024 01:03 PM

I'm truly humbled by your kind words, Mary. I'm thrilled to hear that you found my services to be professional, pleasant, and readily available. At The Dream Team of ALCOVA Mortgage, we prioritize customer satisfaction above all, and your feedback...

Very prompt and experienced

Reply from RUSSELL SMITH

August 25th, 2024 01:05 PM

I'm thrilled to hear you had a positive experience, Ben. My top priority is to provide efficient and expert services to my clients at The Dream Team at ALCOVA Mortgage. Your feedback is greatly appreciated, thank you for taking the time to...

Russell Smith and The Dream Team at ALCOVA Mortgage has received a review with 5 star rating from Floyd C

Reply from Owner

August 24th, 2024 02:21 PM

Thank you Floyd for the five star review!

I had a fantastic experience with my loan officer! Russel was knowledgeable, responsive, and made the entire process smooth and stress-free. I couldn't have asked for better support during such an important time.

Reply from RUSSELL SMITH

August 25th, 2024 01:06 PM

Floyd, it's great to hear about your positive experience! I take pride in providing the best service and helping make the mortgage process smooth and stress-free. Your words of appreciation mean a lot. I'm glad I could assist during such an...

Team works great together. Very clear and helpful direction

Reply from RUSSELL SMITH

August 25th, 2024 01:06 PM

Thank you for your positive feedback, Brad. It's fantastic to hear that you found our Dream Team at ALCOVA Mortgage to be well-coordinated and helpful. We aim to provide clear and beneficial guidance to all our customers. Your high rating is...

Great refinance experience. Second transaction with Russell and it was a positive one again.

Reply from RUSSELL SMITH

August 25th, 2024 01:07 PM

I'm thrilled to hear that you had another positive experience with your refinance, Michael. It's always a pleasure working with you. Your feedback is greatly appreciated and I look forward to assisting you with any future mortgage needs with...

Service, clarity and speed of transaction.

Reply from RUSSELL SMITH

August 25th, 2024 01:07 PM

I appreciate your feedback, Jerry! It's great to hear that you were pleased with the service, clarity, and speed of our transaction with our Dream Team at ALCOVA Mortgage. I strive to provide the best possible service and your review reaffirms...

Russell and his team made everything about this experience easy. Attention to detail, prompt responses, and kind support - We will refer and continue to call on Russell whenever we have a financing need or question.

Reply from RUSSELL SMITH

August 19th, 2024 03:21 PM

Penny, thank you so much for the positive feedback and the 5-star rating. It's rewarding to know that you've appreciated our attention to detail and prompt responses. Your satisfaction is our highest priority, and we look forward to being your...

I've purchased several homes in my life and this was my first utilizing Alcova as a lender. Russell and his team by far are the most professional lender I've ever had the pleasure of working with. His advice, professionalism, and experince...

Reply from RUSSELL SMITH

August 17th, 2024 02:18 PM

Hi Jonathon, I'm thrilled to hear that you had such a positive experience with our Dream Team at ALCOVA Mortgage! It's wonderful to know that our hard work and dedication made a difference in your home buying process. Your feedback is truly...

Russell was always available to answer any questions I had through out the process. The service provided by this agency was great.

Reply from RUSSELL SMITH

August 10th, 2024 04:13 PM

Thank you so much for the stellar rating, Dwight! I'm glad to hear that my accessibility and service met your expectations throughout the process. It's always rewarding to know that my efforts to provide excellent service are appreciated. Thank...