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Russell Smith and The Dream Team at ALCOVA Mo...

Name: Alcova Mortgage
Address: 301 Liberty St Ste 100, Whiteville, North Carolina, 28472
Telephone: +1-910-352-6344
Rating: 4.97

Branch Partner | Senior Loan Officer

The Dream Team at ALCOVA Mortgage | Whiteville +1

4.97

(1,675)

University of North Carolina Wilmington

Let me introduce you to "The Experience"! Our Dream Team ensures you receive high level communication, expertise, problem solving, products, & efficiency. At our core, we believe everything comes down to solid relationships, communication, ... Show More

Mortgage

Mortgage Loan Officer

University of North Carolina Wilmington

Contact Info

(910) 352-6344

Whiteville, NC

https://alcova.com/loan-officer/rsmith/

https://teammovemortgage.com

Location & Business Hours

Business Hours

Wed

8 AM to 6 PM

Thu

8 AM to 6 PM(Open now)

Fri

8 AM to 6 PM

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4.97

(1,675)

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Russell Smith and The Dream Team at ALCOVA Mortgage has received a review with 5 star rating from Yahaira P

Reply from Owner

October 14th, 2024 12:56 PM

I'm thrilled to hear that you were pleased with the service provided. Your 5-star rating is greatly appreciated. It's always our goal with the Dream Team at ALCOVA Mortgage to deliver the best possible experience for our clients. Thank you,...

It was a fast and easy process for us. We were able to get everything done quicker than we expected.

Reply from RUSSELL SMITH

October 4th, 2024 12:41 PM

I'm thrilled to hear that you found the process fast and easy, Yahaira. It's always our aim at ALCOVA Mortgage to exceed expectations, and it sounds like we did just that! I'm delighted I could assist you in making this a smooth experience....

Russell is a professional and made our transaction seamless. I’ve never had such an easy process in my adult life when buying a home. I will recommend him to everybody I know!!

Reply from RUSSELL SMITH

October 3rd, 2024 01:40 PM

I'm truly grateful for your kind words, Tracy. It was my pleasure to support you in your home buying journey and I'm thrilled to hear that the process was seamless for you. It's wonderful to know that you'd recommend my services to others;...

Working with Russel and his was an outstanding experience! We appreciated the teams courteous follow up and attention to details. Our loan and the closing went off with out a hitch! I will work with Russel and his team again in the future!

Reply from Owner

September 30th, 2024 06:47 AM

Thank you so much Mike and we are so happy that you were able to have a successful closing and wish you many years of happiness!

My husband and I had some past situations and we worked real hard to take care of them we didnt believe we could get a new home but with all guidance and understanding we got with Russell and Judy we thank them dearly we are now in our new...

Reply from RUSSELL SMITH

September 27th, 2024 04:52 PM

Hi Rose, we are thrilled to hear about your positive experience with us. It's always rewarding to be able to assist clients like you and your husband in overcoming obstacles and achieving your goals. Your trust in our guidance and expertise...

The whole experience from end to end was exceptional. Great customer engagement and made us feel engaged and heard the entire time. The team effort was appreciated by both my wife and I!

Reply from RUSSELL SMITH

September 27th, 2024 04:51 PM

We are thrilled to hear about your positive experience, Michael. It's always our goal at The Dream Team at Alcova Mortgage to ensure our clients feel engaged and heard throughout the process. We are glad that our team effort made a difference...

Russell's team is very efficient from start to end. Highly recommend 👌. Thanks.

Reply from RUSSELL SMITH

September 27th, 2024 01:00 PM

We are so glad to hear that you found our team efficient, Kyaw! We strive to provide the best service from start to end and it's wonderful to know we hit the mark for you. Thank you for the high rating and for recommending The Dream Team at...

ALCOVA makes the process very simple. Dan is the man!

Reply from Owner

September 27th, 2024 04:53 PM

Thanks for your positive feedback, Caitlin! We appreciate your rating and are thrilled you had such a positive experience with our team loan officer, Dan! We look forward to helping you again in the future!

Russell Smith and The Dream Team at ALCOVA Mortgage has received a review with 5 star rating from Andrew K

Reply from Owner

September 23rd, 2024 02:30 PM

We are thrilled to hear that you had a 5-star experience with The Dream Team at Alcova Mortgage, Andrew. Your feedback is greatly appreciated and it was truly a pleasure to assist you. If you have any more mortgage-related questions in the...

The team was very informative and responsive to any questions and requests we had

Reply from RUSSELL SMITH

September 23rd, 2024 02:20 PM

Thank you for the positive feedback, Andrew. We are thrilled to hear that our team, The Dream Team at Alcova Mortgage was able to provide you with the information you needed, and that we were responsive to your questions and requests. We strive...