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Russell Smith and The Dream Team at ALCOVA Mo...
Branch Partner | Senior Loan Officer


University of North Carolina Wilmington
Let me introduce you to "The Experience"! Our Dream Team ensures you receive high level communication, expertise, problem solving, products, & efficiency. At our core, we believe everything comes down to solid relationships, communication, ... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 6 PM
Thu
8 AM to 6 PM
Fri
8 AM to 6 PM
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Reviews from Web
Very knowledgeable and helpful. Always answered any of my questions in a timely manner. Great experience.
Reply from Russell Smith and The Dream Team at...
July 28th, 2025 01:39 PM
Nolan, thank you for your thoughtful review. I'm pleased to hear that our time working together was a great experience for you and that my assistance was helpful. Ensuring you have the information you need is a priority, and I’m glad I could...
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This team was phenomenal! Bill, Judy, Amy & Russell were a dream to work with. Great communication and excellent service. Made the process so very easy!! Highly recommended!
Reply from Owner
October 25th, 2025 07:56 PM
Thank you Jess for the excellent and thorough review of our team's mortgage service! We are so happy for your family and are always available if you, family, or friends have other financing needs! Russell Smith
Everyone was quick to respond, communicate and go above and beyond to get us to closing! Bill, Judy, Amy, and Russell - knocked it out if the park!
Reply from Russell Smith and The Dream Team at...
July 14th, 2025 03:06 PM
I'm happy to know our team's efforts made a positive impact on your journey to closing. It's rewarding to hear that Bill, Judy, Amy, and I could provide the timely responses and commitment needed. Thank you for recognizing our work together,...
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Fast and efficient
Reply from Russell Smith
July 14th, 2025 03:07 PM
Jarred, thank you for your kind feedback. I'm pleased to hear that you found the process both fast and efficient. It’s important to me that everything runs smoothly for our clients, and I'm glad this was your experience. If you ever need assistance...
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**⭐️⭐️⭐️⭐️⭐️ A Grateful First-Time Homebuyer**From the very beginning of the process to the final signature, “The Dream Team” at Alcova Mortgage, went above and beyond to make my dream of homeownership a reality. Their professionalism, patience,...
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Reply from Russell Smith, NMLS 78989
July 8th, 2025 06:08 PM
Jocelyn, I'm incredibly grateful for your heartfelt words. It means a lot to hear that the journey to homeownership was a positive one for you, especially as a first-time buyer. I'm glad that our team, including Amy and Judy, could provide...
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**⭐⭐⭐⭐⭐ A Grateful First-Time Homebuyer**From the very beginning of the process to the final signature,“The Dream Team” at AlcovaMortgage, went above and beyond to make my dream of homeownership a reality. Theirprofessionalism, patience, and...
read more
Reply from Owner
August 7th, 2025 12:00 AM
Destiny, thank you so much for sharing your experience. Knowing that the home buying journey was a positive and rewarding one for you truly means a lot to me. I'm glad I could provide the steadiness and knowledge needed during uncertain times,...
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**⭐⭐⭐⭐⭐ A Grateful First-Time Homebuyer**From the very beginning of the process to the final signature,“The Dream Team” at AlcovaMortgage, went above and beyond to make my dream of homeownership a reality. Theirprofessionalism, patience, and...
read more
Reply from Owner
July 8th, 2025 06:08 PM
Destiny, thank you so much for sharing your experience. Knowing that the home buying journey was a positive and rewarding one for you truly means a lot to me. I'm glad I could provide the steadiness and knowledge needed during uncertain times,...
read more
Went above and beyond to make it possible. Keep me up to date on issues, which helps.
Reply from Russell Smith, NMLS 78989
June 27th, 2025 06:49 PM
I'm thrilled to hear that I could assist you effectively and keep you informed throughout the process. It was a pleasure working with you. Thank you for your kind words. Russell Smith
the team were patient with us and walked us through the process. we were pleased how quickly we got from start to closing. I would highly reccomend Russell and his team
Reply from Russell Smith
June 22nd, 2025 04:47 PM
I'm delighted to hear that you found the process smooth and efficient. It was a pleasure assisting you, and I appreciate your recommendation.
For a friendly and personal touch to your next mortgage loan experience, we recommend Russell Smith and The Dream Team at Alcova Mortgage.
Reply from Owner
June 27th, 2025 06:50 PM
I'm thrilled to hear that you had a positive experience with us. It was a pleasure assisting you with your mortgage loan. Thank you for recommending me and The Dream Team at ALCOVA Mortgage. Russell Smith
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About
Let me introduce you to "The Experience"! Our Dream Team ensures you receive high level communication, expertise, problem solving, products, & efficiency. At our core, we believe everything comes down to solid relationships, communication, and execution!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
VA Home Loans
FHA Home Loans
USDA Home Loans
First Time Home Buyer Loans
Conventional Home Loans
Construction Home Loans
Property Flipping & Renovation Loans
Down Payment Assistance
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Education
- University of North Carolina WilmingtonManagement Information SystemsBachelor of Business Administration (BBA)Aug 1991 -May 1993

Positions
- Alcova Mortgage - Branch PartnerMar 2nd, 2022 - Current
Memberships
- Columbus County Chamber of Commerce
- Loan Officer's Breakfast Club
- Mastermind's Round Table
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1994
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID# 78989
- NC License: I-209013
- SC License: MLO - 78989
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Awards
Achievements
- Top Producer: Elite Branch 2023
- Elite Branch Manager 4th Quarter 2022
- Elite Branch Manager 1st Quarter 2023
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Hobbies
- Snow Skiing
- Golf
- Water Skiing
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Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance