Russell Smith and The Dream Team at ALCOVA Mortgage's Cover Image

Top 5%

Russell Smith and The Dream Team at ALCOVA Mo...

Name: Alcova Mortgage
Address: 301 Liberty St Ste 100, Whiteville, North Carolina, 28472
Telephone: +1-910-352-6344
Rating: 4.97

Branch Partner | Senior Loan Officer

The Dream Team at ALCOVA Mortgage | Whiteville +1

4.97

(1,675)

University of North Carolina Wilmington

Let me introduce you to "The Experience"! Our Dream Team ensures you receive high level communication, expertise, problem solving, products, & efficiency. At our core, we believe everything comes down to solid relationships, communication, ... Show More

Mortgage

Mortgage Loan Officer

University of North Carolina Wilmington

Contact Info

(910) 352-6344

Whiteville, NC

https://alcova.com/loan-officer/rsmith/

https://teammovemortgage.com

Location & Business Hours

Business Hours

Wed

8 AM to 6 PM

Thu

8 AM to 6 PM

Fri

8 AM to 6 PM

View All days

Search Reviews

Write a Review

4.97

(1,675)

Filter by Date

Range

Filter by Rating

5 Star

99%

4 Star

3 Star

2 Star

1 Star

Russell and the Alcova team are very nice and personal. Communication was extremely timely; as well as, their assistance when questions arose. We appreciate them helping to make our mortgage loan experience easier.

Reply from Russell Smith, NMLS 78989

July 2nd, 2025 06:54 PM

I'm pleased to hear that your mortgage loan experience was smooth and that our communication and assistance met your expectations. It was a pleasure working with you, and I appreciate your kind words about myself and the ALCOVA team. Thank...

Alcova is an exceptional lender to partner with to make your home buying dreams a reality. Russell handles everything in an efficient manner conducive to becoming a home owner quickly.

Reply from Owner

June 18th, 2025 07:07 PM

I'm thrilled to hear that your experience was so positive and efficient. It was a pleasure assisting you in making your home buying dreams a reality. Thank you for choosing the Dream Team at ALCOVA Mortgage. Russell Smith

Alcova is an exceptional lender to partner with to make your home buying dreams a reality. Russell handles everything in an efficient manner conducive to becoming a home owner quickly.

Reply from Owner

August 7th, 2025 12:00 AM

from the start Russell and his team went above and beyond. the 6 step approval in the app is very straight fwd and shows you where you are in the process I love how he sends clips to you along the way to let you know what to expect next and...

Reply from Russell Smith, NMLS 78989

June 10th, 2025 01:28 PM

I'm overjoyed to hear that you had such a positive experience with the mortgage process. It was a pleasure to assist you, and I'm glad the app and updates were helpful. I'm also touched that the birthday surprise made an impact. Thank you for...

Working with Russell and his dream team was truly a DREAM! Their impeccable communication skills and professionalism made our experience of buying a home very easy! Our family is very grateful. Thank You! Thank You!! Thank You!!!

Reply from Russell Smith, NMLS 78989

June 10th, 2025 12:02 PM

I'm thrilled to hear that your experience with us was a dream! Ensuring a smooth and easy home-buying process for you and your family was our goal. Thank you for your kind words and for choosing the Dream Team at ALCOVA Mortgage. Russell Smith...

Russell was very responsive, helpful, and supportive. He made the application process seamless. He also utilized his empathetic attitude to help his clients, which resonated well with me. He was, overall, a great loan officer for us first-time...

Reply from Russell Smith, NMLS 78989

June 10th, 2025 10:21 AM

I'm delighted to hear that your experience was positive and that the application process was seamless. It was a pleasure assisting you as a first-time home buyer, and I appreciate your kind words about my responsiveness and support. Thank you...

This team is amazing! Thank You for everything!!

Reply from Russell Smith, NMLS 78989

June 9th, 2025 12:33 PM

I'm happy to hear that you had an amazing experience with the Dream Team at ALCOVA Mortgage. It was a pleasure assisting you, and I appreciate your kind words. Russell Smith

Russell and his entire team were AMAZING!!Russell and his entire team were professional and thoughtful and had excellent communication skills!Charlie & I and our family appreciate all the hard work they put in to make our home buying experience...

Reply from Russell Smith, NMLS 78989

June 6th, 2025 01:15 PM

I'm thrilled to hear that you, Charlie, and your family had a positive home-buying experience with the Dream Team. It was a pleasure assisting you, and I appreciate your kind words about our team's professionalism and communication. Thank you...

Absolutely made our home buying process 1000x’s easier for us. Russell, Amy, and Judy were all FANTASTIC to work with. They immediately jumped on things for us, kept us in the loop 24/7, and made sure that we got the best rates and deals possible....

Reply from Owner

June 6th, 2025 01:17 PM

I'm thrilled to hear that your home buying process was made significantly easier with the support of the Dream Team. It was a pleasure to work alongside Amy, Judy, and Mrs. Alisia at Realty One Heritage to form the "DREAM team" for you. I'm...

Exceptional customer service, knowledge, accessibility, and responsiveness.

Reply from Russell Smith, NMLS 78989

June 4th, 2025 01:53 PM

I'm glad to hear that you found the customer service, knowledge, accessibility, and responsiveness exceptional. It was a pleasure assisting you, and I appreciate your kind words. If you have any further questions or need assistance in the future,...