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Russell Smith and The Dream Team at ALCOVA Mo...

Name: Alcova Mortgage
Address: 301 Liberty St Ste 100, Whiteville, North Carolina, 28472
Telephone: +1-910-352-6344
Rating: 4.97

Branch Partner | Senior Loan Officer

The Dream Team at ALCOVA Mortgage | Whiteville +1

4.97

(1,675)

University of North Carolina Wilmington

Let me introduce you to "The Experience"! Our Dream Team ensures you receive high level communication, expertise, problem solving, products, & efficiency. At our core, we believe everything comes down to solid relationships, communication, ... Show More

Mortgage

Mortgage Loan Officer

University of North Carolina Wilmington

Contact Info

(910) 352-6344

Whiteville, NC

https://alcova.com/loan-officer/rsmith/

https://teammovemortgage.com

Location & Business Hours

Business Hours

Wed

8 AM to 6 PM

Thu

8 AM to 6 PM

Fri

8 AM to 6 PM

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4.97

(1,675)

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Russell was always communicative and professional.

Reply from Russell Smith and The Dream Team at...

September 8th, 2025 10:44 AM

Ramona, I appreciate your feedback. Knowing that my communication and professionalism met your expectations means a lot to me. If there's anything further I can assist you with, please don't hesitate to reach out. We look forward to working...

Great communication and got everything done in a professional and timely manner.

Reply from Russell Smith and The Dream Team at...

September 7th, 2025 12:24 PM

I'm glad to hear that you had a positive experience with my communication and the timeliness of our work together. Ensuring a smooth and professional process is something I always strive for. If there's anything else you need or if any questions...

Very strong communication questions were answered in very quick time extremely great service!

Reply from Russell Smith and The Dream Team at...

September 3rd, 2025 08:36 PM

Your feedback is greatly appreciated, Chase. Clear and timely communication is something I strive to maintain, so I'm pleased to hear you found the service helpful. If you have any more questions or need further assistance, I'm here to help....

We gave used Alcova with Russell multiple times. He and his team bring a level of trust that makes the while process stress free

Reply from Russell Smith and The Dream Team at...

September 3rd, 2025 05:20 PM

Rhonda, I'm grateful for your continued trust and confidence in my work. It's always my aim to make the process as smooth and stress-free as possible for you. Thank you for choosing me and ALCOVA Mortgage every time you think real estate financing....

Easy to talk to you always listen and helped me thanks for all you did

Reply from Russell Smith and The Dream Team at...

August 31st, 2025 04:27 PM

Ella, I appreciate your kind words. It's truly important to me that you felt heard and supported throughout the process. I'm glad I could help and make things a bit easier for you. If there's anything else you need in the future, please feel...

The Team's responsiveness and support

Reply from Russell Smith and The Dream Team at...

August 20th, 2025 05:23 PM

Kimberly, thank you for highlighting the Dream Team's responsiveness and support. It’s great to hear that these aspects stood out in your experience. I strive to ensure that support is evident in every interaction, and I'm grateful you felt...

Russell's availability and ease of communication made working with him a dream. My questions were always answered quickly and he went out of his way to coordinate with the people involved. It was fantastic .

Reply from Russell Smith

August 11th, 2025 05:47 PM

Cynthia, thank you so much for your warm review. I'm really happy to hear that my availability and communication made your experience enjoyable. It's important to me to ensure everything is seamless for you, and I'm glad I could promptly address...

Russell Smith and The Dream Team at ALCOVA Mortgage has received a review with 5 star rating from Randy K

Reply from Owner

October 25th, 2025 07:53 PM

Hey Randy, we are so happy that you were able to purchase your awesome historic home and know you are going to thoroughly enjoy it! We thank you for always choosing us as the best mortgage lender and look forward to working together again!...

The entire staff was wonderfully responsive and pleasant. A great experience.

Reply from Russell Smith and The Dream Team at...

August 1st, 2025 06:20 PM

Thomas, I appreciate your kind words about your experience with us. It's great to know that you found the staff responsive and pleasant throughout the process. Providing a positive experience is always my goal, and I'm glad to see that reflected...

Russell Smith and The Dream Team at ALCOVA Mortgage has received a review with 5 star rating from Nolan T

Reply from Owner

October 25th, 2025 07:55 PM

Congratulations Nolan on your new home and we appreciate the 5 star review! If there is anything else we can help you with, our team is always available! Russell Smith