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Russell Smith and The Dream Team at ALCOVA Mo...

Name: Alcova Mortgage
Address: 301 Liberty St Ste 100, Whiteville, North Carolina, 28472
Telephone: +1-910-352-6344
Rating: 4.97

Branch Partner | Senior Loan Officer

The Dream Team at ALCOVA Mortgage | Whiteville +1

4.97

(1,675)

University of North Carolina Wilmington

Let me introduce you to "The Experience"! Our Dream Team ensures you receive high level communication, expertise, problem solving, products, & efficiency. At our core, we believe everything comes down to solid relationships, communication, ... Show More

Mortgage

Mortgage Loan Officer

University of North Carolina Wilmington

Contact Info

(910) 352-6344

Whiteville, NC

https://alcova.com/loan-officer/rsmith/

https://teammovemortgage.com

Location & Business Hours

Business Hours

Wed

8 AM to 6 PM

Thu

8 AM to 6 PM

Fri

8 AM to 6 PM

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4.97

(1,675)

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Russell was the best resource we could have imagined, working with him from the start was as pleasant as it was enlightening. When purchasing our home we brought a wide variety of factors to the table, but rather than be deterred, he welcomed...

Reply from Russell Smith and The Dream Team at...

September 23rd, 2025 02:04 PM

Enrique, I truly appreciate your thoughtful review. I'm pleased to hear that working together on your home purchase was both pleasant and enlightening for you. Navigating those various factors was indeed a challenge I welcomed, and I'm glad...

Communication was great, real treat working with people that just wanna make sure your happy and get you the best rate and deal for you

Reply from Russell Smith and The Dream Team at...

September 20th, 2025 12:12 PM

Jason, I appreciate you taking the time to leave such a thoughtful review. It's wonderful to hear that my communication and commitment to finding the best rate and deal were beneficial for you. Your satisfaction is always my priority, and I'm...

Updated Review: Russell has been a great resource and the first person I went to for questions about how the closing process would look, picking out the best grant for my situation , and keeping monthly payments within a range I was happy with....

Reply from Russell Smith and The Dream Team at...

September 15th, 2025 08:12 PM

Thank you for your thoughtful review, Terrell. I'm glad to be a resource you could rely on for your closing process and selecting the right grant. Ensuring that your monthly payments remain manageable is important to me, and I'm pleased I could...

Russell Smith and The Dream Team at ALCOVA Mortgage has received a review with 5 star rating from Rell

Reply from Owner

December 20th, 2025 02:43 AM

Thank you so much for the kind feedback! Clear communication is a top priority for our team, and we’re glad it made the process smooth. We appreciate you trusting us! Russell Smith

The whole team at Alcova was very professional and helpful during the whole process.

Reply from Russell Smith

September 15th, 2025 03:24 PM

It's encouraging to hear about your positive experience with the Dream Team at ALCOVA Mortgage. Professionalism and helpfulness are priorities in my work, so I’m glad to know they contributed positively to your process. Should you need any...

Phenomal staff and amazing repsonse time

Reply from Russell Smith and The Dream Team at...

September 15th, 2025 03:23 PM

I'm pleased to hear that you had a positive experience with the staff and appreciated the response time. It's important to me that our service meets your expectations. If there's anything more I can assist you with in the future, please feel...

Great team !

Reply from Russell Smith

September 15th, 2025 12:32 PM

I'm grateful for your feedback. Knowing that you had a positive experience means a lot. If there's anything more I can assist you with, please don't hesitate to reach out. Thank you for choosing ALCOVA Mortgage.

Several challenges from the sellers HOA and the seller to complete the closing, however the team worked through all those challenges and delivered.

Reply from Russell Smith and The Dream Team at...

September 11th, 2025 06:36 PM

David, navigating challenges like those from the HOA or sellers can be tricky, but I'm pleased to hear that we were able to work through them for you. Delivering results despite obstacles is important, and I'm glad it worked out well in the...

Russell was through and communicated well

Reply from Russell Smith and The Dream Team at...

September 8th, 2025 02:06 PM

Mollie, I appreciate your feedback. It's great to know that thoroughness and effective communication were part of your experience. Keeping clients informed is important to me, and I'm glad it was helpful for you. If there's anything more I...

Russell kept us informed each step of the way. He gave us good information to make the best decisions regarding our mortgage.

Reply from Owner

October 25th, 2025 07:50 PM

Thank you so much Ramona and congratulations on your closing of an amazing investment property which I'm sure you will have many more successes! Thank you! Russell Smith