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Russell Smith and The Dream Team at ALCOVA Mo...

Name: Alcova Mortgage
Address: 301 Liberty St Ste 100, Whiteville, North Carolina, 28472
Telephone: +1-910-352-6344
Rating: 4.97

Branch Partner | Senior Loan Officer

The Dream Team at ALCOVA Mortgage | Whiteville +1

4.97

(1,675)

University of North Carolina Wilmington

Let me introduce you to "The Experience"! Our Dream Team ensures you receive high level communication, expertise, problem solving, products, & efficiency. At our core, we believe everything comes down to solid relationships, communication, ... Show More

Mortgage

Mortgage Loan Officer

University of North Carolina Wilmington

Contact Info

(910) 352-6344

Whiteville, NC

https://alcova.com/loan-officer/rsmith/

https://teammovemortgage.com

Location & Business Hours

Business Hours

Wed

8 AM to 6 PM

Thu

8 AM to 6 PM

Fri

8 AM to 6 PM

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4.97

(1,675)

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Russell always got back right away to us when we had questions and went over things in ways we could understand.

Reply from Russell Smith and The Dream Team at...

October 1st, 2025 10:07 AM

I'm pleased to hear that my responsiveness and ability to explain things clearly made a positive impact on your experience. It's important to me that you feel informed and supported throughout the process. Should you have any more questions...

The time frame it took to settle. Kept us in the loop with everything leading up to it

Reply from Russell Smith and The Dream Team at...

September 30th, 2025 01:22 PM

I'm pleased to hear that the timeline and communication during your settlement process met your expectations. Keeping you informed every step of the way is important to me, and I'm glad it contributed to your experience. If you have any other...

Russell Smith and The Dream Team at ALCOVA Mortgage has received a review with 5 star rating from Kimberly C

Reply from Owner

October 25th, 2025 07:47 PM

thank you so much for this 5 star review Kim and we have appreciated our continued relationship over the years. Enjoy Southport!!! Russell Smith

From the very beginning, our experience with a Alcova team was outstanding. We requested a pre-approval letter and received it within 2 hours. Throughout the entire process, their communication was clear, concise and proactive- there were never...

Reply from Russell Smith and The Dream Team at...

September 30th, 2025 12:45 PM

I'm really glad to hear about your positive experience with ALCOVA Mortgage, Kimberly. Receiving your pre-approval letter quickly and managing a smooth loan process in just 30 days is exactly what I aim for. It’s important to me that communication...

Russell Smith and The Dream Team at ALCOVA Mortgage has received a review with 5 star rating from Latasha G

Reply from Owner

October 25th, 2025 07:45 PM

Thank you for the 5 star review Latasha! We are so happy for you buying your first home! Please reach out to me for anything else we can help you with! Russell Smith

Wonderful experience working with Russell. He explained everything and worked very hard to get me financed for the home I wanted 🙂

Reply from Russell Smith and The Dream Team at...

September 29th, 2025 10:06 AM

I'm pleased to hear that you had such a positive experience, Latasha. Helping you navigate the financing process and ensuring you understood every aspect was my priority. I'm glad we could work together to achieve your goal. If you have any...

Russell was very timely in his responses, gave great advice , and explained things thoroughly throughout the process so we stayed informed and knew what to expect next.

Reply from Russell Smith and The Dream Team at...

September 26th, 2025 02:30 PM

Jeremy, thank you for taking the time to share your experience. I'm pleased to know that my responsiveness and advice were helpful during your process. Keeping you informed and aware of what to expect is important to me, and I'm glad that came...

Excellent communicator and was great at simplfying the home buying process for first time home buyers

Reply from Russell Smith and The Dream Team at...

September 26th, 2025 10:58 AM

Joe, thank you for your kind words. I'm pleased to hear that my communication and guidance helped simplify the home-buying process for you. Making things clear and manageable, especially for first-time buyers, is always a priority for me. If...

Awesome service, Russell provided great advice and was always available to discuss status. He worked very hard and got us a great rate. His whole team was very responsive and super nice. He said he would be able to close the deal on the property...

Reply from Russell Smith and The Dream Team at...

September 25th, 2025 03:08 PM

Keith, I'm so glad to hear that you appreciated the service and advice I provided. The key in the beginning was our great discussion of goals and coming up with the right strategy to meet them. Making sure everything runs smoothly and efficiently...

Russell was the best resource we could have imagined, working with him from the start was as pleasant as it was enlightening. When purchasing our home we brought a wide variety of factors to the table, but rather than be deterred, he welcomed...

Reply from Owner

October 25th, 2025 07:49 PM

Thank you Rick for the excellent review of our team and we are so excited that your family was able to realize so many awesome factors in buying your new home! We loved working with you and being able to use so many VA tools to help you benefit...