New American Funding - Russell Doi
New American Funding - Walnut Creek, CA
New American Funding - Tustin provides informed advice and mortgage lending services to homeowners and future homeowners. Tustin mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about ... Show More
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My experience with Russell Doi and naf was great, but the end of the process with PRC had too many glitches. I understand we all make mistakes, but there were mistakes that involved three visits from two notaries that had to return to my home...
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Reply from New American Funding - Russell Doi
September 29th, 2025 06:46 PM
Thank you for your business Maryella! I appreciate your feedback. It's unfortunate that the title company made some mistakes. But they fixed it and eventually mailed you the correct documents. As I mentioned, I am available to be of service...
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Russell has great communication skills and he made It easy to underatand the complete process. He was with me and guided me every step of the way. He was always available to answer any questions I had.
Reply from New American Funding - Russell Doi
July 28th, 2025 05:45 PM
It was a pleasure serving you Seema. I will continue to be available to you moving into the future. I look forward to hearing how the reverse mortgage provides you much value and peace of mind.
Russell Doi made it great!
Reply from New American Funding - Russell Doi
March 5th, 2025 05:20 PM
Thank you! You were a great client! I look forward to staying in touch.
Being told up front the possibilities of extreme problems that might arise. Having some kind of warning and not letting two months October and November) go by where I honestly thought things were being handled only to find out middle December...
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Reply from Russell Doi - New American Funding
February 6th, 2025 05:48 PM
I am sorry that your experience did not go as well as expected. As you know, we ran into a lot of unexpected challenges with your loan as the process unfolded. We were fortunate that despite the loan challenges, we found a lender investor that...
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Yes it was ultimately successful although fraught with difficulties which Russell Doi was able to work through.
Reply from Russell Doi
February 6th, 2025 05:53 PM
Thank you Stuart! Your loan may have been quite challenging, but I am thankful that we found an investor that was willing to work with us. I am glad you now have additional financial resources to live a good life. You deserve it! Please feel...
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We were kept up to date on all maters. All our questions were answered promptly. We felt we could trust the process and enjoyed working with Russell.
Reply from Russell Doi - New American Funding
January 28th, 2025 05:05 PM
Thank you Sheri! It was a pleasure working with you. Please call me anytime you have any questions. I will continue to be of service in the future.
The constant, highly competent, and, friendly assistance from Russell Doi.
Reply from Russell Doi - New American Funding
December 30th, 2024 07:19 PM
Thank you Jorge! It was a pleasure serving you.
All worked out at the right time
Reply from Russell Doi
December 15th, 2024 10:53 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
All the people I worked with were friendly, knowledgeable, and hard-working.
Reply from Russell Doi
October 18th, 2024 10:01 PM
Thanks Ty! It was a pleasure being of service.
Russell was always there to answer all. our questions and made sure we understood every thing as we went along through all the huge amounts of paperwork!
Reply from Russell Doi
September 2nd, 2024 06:48 PM
Thank you Georgyne and Sheri! It was a lot of fun working with you. I look forward to hearing how your reverse mortgage improves your lives. That's why I do what I do. Please stay in touch.
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About
New American Funding - Tustin provides informed advice and mortgage lending services to homeowners and future homeowners. Tustin mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Tustin community and across the country realize their dream of home ownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
Purchase
Refinance
Conventional Loan
VA Loan
FHA Loan
Reverse Mortgage
Construction Loan
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Positions
- New American Funding - Reverse Mortgage SpecialistDec 1st, 2023 - Current
Memberships
- El Cerrito Chamber of Commerce
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS 328048
Achievements
- Top producing Agent 2024
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing