Russ Iona, Ruoff Mortgage

Name: Ruoff Mortgage - Tallmadge
Address: 70 West Ave, Tallmadge, Ohio, 44278
Telephone: +1-330-819-9946
Rating: 4.88

VP Branch Manager | NMLS# 214929 | Ruoff Mortgage ...

Ruoff Mortgage - Tallmadge

4.88

(83)

Mortgage

Mortgage Loan Officer

Contact Info

(330) 819-9946

Tallmadge, OH

https://www.ruoff.com/RussIona

Location & Business Hours

Business Hours

Fri

9 AM to 5 PM

Sat

closed

Sun

closed

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4.88

(83)

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4.85

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Russ and Lorel were great to work with. As a first time home buyer, they were patient with all my questions and were very knowledgeable. I would definitely recommend Ruoff.

Reply from Russ Iona

October 12th, 2024 03:23 PM

Thank you so much for your glowing review, Destiny! I'm thrilled to hear that Lorel and I could make your first home buying experience a positive one. We strive to provide excellent service and make sure all your questions are answered. It's...

Russ and Lorel were incredibly knowledgeable and personable throughout the loan process. If there were issues, they were handled quickly and efficiently. They were always very clear on expectations, timelines, and costs. I was really impressed....

Reply from Russ Iona

October 10th, 2024 03:40 AM

Hi Charles, I'm absolutely thrilled to hear about your positive experience with us! It's always our goal to make sure the loan process goes as smoothly as possible and I'm glad we were able to do that for you. Your kind words mean a lot and...

What I appreciated most was thier looking at our entire curcumstances, and needs. My car was never going to make it to the office, so Russ and Jim brought the papers to me at my home to sign. And now, thanks to the refinance, we are in a position...

Reply from Russ Iona

October 9th, 2024 07:30 PM

Hi Dawn, I'm thrilled to hear that you had such a positive experience with us at Ruoff Mortgage. We aim to always consider the unique circumstances of each of our clients and I'm glad that we could assist you in a way that made the process...

I appreciate Russ explaining the entire process in a simple but understandable manner, which can be difficult for an immigrant to understand. Russ and his team promptly responded and completed the closing on time.

Reply from Russ Iona

September 28th, 2024 06:21 PM

I'm delighted to hear that you found our process to be clear and understandable, Monicah. It's crucial for us at Ruoff Mortgage to ensure that every step is transparent to our clients. Your positive feedback is greatly appreciated, and I'm...

Russ Iona, Ruoff Mortgage has received a review with 5 star rating from Mitzie G

Russ was very knowledgeable and his staff was on it with everything they made sure everything went seamlessly

Russ & Lorel were excellent to work with. Everything was done expediently & with complete accuracy. They are superior in their work ethic & left no question unanswered. I honestly cannot put into words how awesome I think they are. I feel like...

They were very educated and informative for a first time home buyer

I wish I didn’t have to wait so long to close after being told three or four times that we were going to wrap up the loan and every time I turn around something else was needed. My loan process took two months, which should’ve only took less...

Russ and Loren worked seamlessly together to make my mortgage loan process as painless as possible. When the buyer's mortgage company dropped the ball, Loren was assertive in pursuing information and pushing the process forward to get me to...

51–60 of 83

About

Additional Licenses: NMLS# 214929 | OH - MLO.033708.001. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

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Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS# 214929
OH - MLO.033708.001

Disclaimer

NMLS CONSUMER ACCESS

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