River Robertson
Branch Manager
We aim to service customers with honesty and integrity. Our goal is to provide home loans to our clients while giving them with the lowest interest rates and closing costs possible.
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River was extremely knowledgeable and made the loan process easy to understand. His response time was quick and his communication was exceptional. He was patient and a pleasure to talk to. We are grateful to have him as a lender.
Reply from River Robertson
August 31st, 2023 07:36 PM
I'm genuinely pleased to hear that you found my services helpful and easy to understand, Brett. Ensuring a smooth and understandable loan process is a top priority for me. Your kind words about my communication and patience mean a lot. As a...
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River was always working on our side and giving us fast answers
Reply from River Robertson
August 31st, 2023 07:37 PM
I'm truly grateful for your kind words, Ericka. It was my pleasure to work on your behalf and provide fast answers to your questions. Your positive feedback really makes all the hard work worth it! Should you have any future needs or inquiries,...
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River Robertson went above and beyond his job,I think he was trying so hard to make this special day happen. We will forever be grateful to him and Alyssa.....
Reply from River Robertson
August 31st, 2023 07:37 PM
I'm thrilled to hear of your positive experience, Euphemia! My utmost priority is always to ensure your process is smooth and special. I'm glad I could play a part in making that happen for you. Thank you very much for your kind words and the...
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It always make things easier when someone knows how to do their job. River Robertson is that guy!! Anytime throughout the day when I had a question River was quick to respond with an answer.
Reply from River Robertson
August 31st, 2023 07:37 PM
I'm truly humbled by your kind words, Sara. Your review means a lot to me and it's satisfying to know that my prompt responses were beneficial to you. On behalf of New American Funding, thank you for the perfect rating. I'm here to assist you...
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Seamless Experience
Reply from River Robertson
August 31st, 2023 07:38 PM
I'm thrilled to hear that you had a seamless experience, Robert. Your feedback is greatly appreciated! It's always my goal to provide the best service possible, and I'm glad that was reflected in your interaction with me and New American Funding....
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It was a pleasureable experience
Reply from River Robertson
September 13th, 2023 01:08 PM
I'm delighted to hear that your experience with New American Funding was enjoyable, Shawn. Your 5-star rating is truly appreciated. My main goal is to ensure our clients' satisfaction and your feedback emphasizes that effort. Thank you for...
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Communication most of all. Patience with my husband and I was also at the top of the list . When asking numerous questions. Trying to understand this technology on computers (esign) . Always answering our questions in quickly when texting or...
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Reply from River Robertson
September 13th, 2023 01:15 PM
I'm thrilled to hear that you had a positive experience with New American Funding, Reba! Providing clear communication and prompt responses to all queries is part of the service I strive to deliver. It's always a pleasure to help, especially...
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Communication was excellent. The entire process was relatively smooth. They made themselves available around the clock, whether it was a clarifying question we needed an answer for, a verification of another department, or any concern we expressed....
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Reply from River Robertson
September 13th, 2023 01:16 PM
Thank you so much for your kind review, Aaron! I'm thrilled to hear that you found our communication to be excellent and the overall process to be smooth. At New American Funding, we strive to be available to our clients around the clock and...
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River made himself easily available and was always quick to answer my questions. He was amazing to work with.
Reply from River Robertson
September 13th, 2023 01:16 PM
It's a delight to hear such positive feedback, Geoffrey. Your satisfaction is my top priority, and I'm glad to hear that you appreciated my availability and prompt responses. Looking forward to working with you again at New American Funding....
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River is very personable and easy to talk to. Very helpful and explains things very well so it’s easily understood.
Reply from River Robertson
September 13th, 2023 01:16 PM
Charles, thank you for the glowing review and the perfect rating. I'm delighted to hear that you found my explanations easy to understand. I strive to make the loan process as smooth and straightforward as possible, and your feedback tells...
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About
We aim to service customers with honesty and integrity. Our goal is to provide home loans to our clients while giving them with the lowest interest rates and closing costs possible.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Disclaimer
WCL is an Equal Housing Lender. As prohibited by federal law, we do not engage in business practices that discriminate based on race, color, religion, national origin, sex, marital status, age (provided you have the capacity to enter into a binding contract) because all or part of your income may be derived from any public assistance program, or because you have, in good faith, exercised any right under the Consumer Credit Protection Act. The federal agency that administers our compliance with these federal laws is the Federal Trade Commission, Equal Credit Opportunity, Washington, DC, 20580.
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