River Robertson
Branch Manager
We aim to service customers with honesty and integrity. Our goal is to provide home loans to our clients while giving them with the lowest interest rates and closing costs possible.
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Great communication with his team!
Reply from River Robertson
September 13th, 2023 01:37 PM
I'm truly grateful for your kind words and high rating, Mary! It's always a pleasure to hear that our team's dedication to communication is being recognized and appreciated. We at New American Funding strive to provide the best service to our...
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River Robertson.
Reply from River Robertson
September 13th, 2023 01:37 PM
I'm genuinely thrilled to hear that you had a positive experience with New American Funding. Your feedback is incredibly valuable and I'm grateful for the 5-star rating. Every day, I strive to provide the best possible service and it's wonderful...
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From our very first conversation, River was a true professional. He let me know that he would be accessible to me and our mutual client as needed. As a Realtor, we work all hours of the day and night including weekends, and it was reassuring...
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Reply from River Robertson
September 13th, 2023 01:37 PM
Douglas, thank you for taking the time to share your experience and for the 5-star rating. It was truly a pleasure to work with you and our mutual client. As a loan officer at New American Funding, it's always my goal to be accessible and provide...
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River was very patient with me during entire process. He always answered all my questions right away.I was not the easiest client , had some issues but he did not give up on me . He educated me on the home loan process from A-Z , would definitely...
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Reply from River Robertson
September 13th, 2023 01:36 PM
I cannot express enough how much I value your feedback, Regina. It was truly my pleasure to guide you through the home loan process. Your patience and will to understand the process made it easier for me to assist, and I'm glad that you felt...
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River kept me informed at every step and was very responsive to my many questions. Solid knowledge, great communication and just an overall pleasant person to deal with.
Reply from River Robertson
September 13th, 2023 01:36 PM
I'm genuinely grateful for your positive feedback, Jennifer. It was a pleasure assisting you throughout the process. Your questions helped me to provide you with the necessary information, which is an essential part of my job. Your satisfaction...
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River was very professional and patient. He took the time to answer my questions and responded to quest and requests very quickly. Very pleased with his customer service and his knowledge of the process.
Reply from River Robertson
September 13th, 2023 01:35 PM
I'm truly grateful for your positive review, Deborah! Your satisfaction is my top priority, and it makes me happy to know that you felt supported throughout our interactions. I always strive to provide quick and knowledgeable responses to all...
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River was a pleasure to work with. Always answered the phone and emails right away. Great customer service!
Reply from River Robertson
September 13th, 2023 01:35 PM
Holly, I truly appreciate your positive feedback and 5-star rating. It was a joy to work with you as well. I'm glad to hear that you were satisfied with my promptness and customer service. I strive to maintain these qualities for all my customers...
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The easiness of the whole process and River was always available to help me!
Reply from River Robertson
September 13th, 2023 01:35 PM
I'm thrilled to hear about your positive experience with New American Funding, Richard! It's my goal to ensure the process is as simple and straightforward as possible for all my customers. Your feedback confirms it was a success in your case....
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The contact communication from River to ensure that we were always up to date on what the status of our loan was.
Reply from River Robertson
September 13th, 2023 01:35 PM
I'm so glad to hear that you appreciated the clear and timely communication during the loan process, Kyrsten. Your satisfaction is my priority, and it brings me joy to know that I met your expectations. Thank you for the amazing 5-star review...
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River was proactive in ensuring I made all timelines, and went the extra effort in reviewing all paperwork and discovering discrepancies, and checked in to ensure I was clear on all aspects of the loan process.
Reply from River Robertson
September 13th, 2023 01:35 PM
I'm incredibly grateful for your kind words, Nicolas. Ensuring you're well-informed and comfortable during every step of the loan process is of utmost importance to me. It was a pleasure finding any discrepancies and support you throughout...
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About
We aim to service customers with honesty and integrity. Our goal is to provide home loans to our clients while giving them with the lowest interest rates and closing costs possible.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Disclaimer
WCL is an Equal Housing Lender. As prohibited by federal law, we do not engage in business practices that discriminate based on race, color, religion, national origin, sex, marital status, age (provided you have the capacity to enter into a binding contract) because all or part of your income may be derived from any public assistance program, or because you have, in good faith, exercised any right under the Consumer Credit Protection Act. The federal agency that administers our compliance with these federal laws is the Federal Trade Commission, Equal Credit Opportunity, Washington, DC, 20580.
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