River Robertson
Branch Manager
We aim to service customers with honesty and integrity. Our goal is to provide home loans to our clients while giving them with the lowest interest rates and closing costs possible.
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Reply from River Robertson
September 13th, 2023 01:37 PM
I'm truly grateful for your kind words and 5-star rating, Amanda! This kind of feedback means the world to me and to our entire team at New American Funding. We work hard to meet expectations like yours, and we're happy to hear we hit the mark...
read more
River has been absolutely wonderful and supportive. We would not have been able to get this process completed as quickly as it was done without River's dedication and patiences.
Reply from River Robertson
September 13th, 2023 01:37 PM
I'm incredibly delighted to hear of your positive experience, Brent. Your kind words validate the hard work and dedication I put into every client interaction. It was a pleasure to assist you throughout your process with New American Funding....
read more
River was a pleasure to work with. Easiest part of the home buying process was with him!
Reply from River Robertson
September 13th, 2023 01:37 PM
I'm incredibly grateful for your kind words, Katrina. It's always a great pleasure to be able to simplify the home buying process for my clients. Your 5-star rating means a lot to me and to all of us at New American Funding. Thank you for your...
read more
River takes time to explain every step in the process. He responds promptly when questions are pending. He make you feel like you matter.
Reply from River Robertson
September 13th, 2023 01:37 PM
I sincerely appreciate your kind words and the perfect rating, Paul. It's extremely rewarding to know that my assistance in the process was valuable to you. It's my priority to ensure customers feel valued and their queries are addressed promptly,...
read more
Our experience both times with River has been awesome. He took time out to advise us on how to get our credit score up and a few months later we were able to refinance. He always kept us in the loop of how thing we’re going at all times. It...
read more
Reply from River Robertson
September 13th, 2023 01:37 PM
I'm thrilled to hear about your positive experiences with me both times, Shanique! It was a pleasure to provide advice, helping you improve your credit score, and guide you through the refinancing process. I believe in keeping my clients informed...
read more
River
Kept us informed of the status and the progress of the entire process, not just the numbers. I’d recommend him to anyone looking to purchase a house!
Reply from River Robertson
September 13th, 2023 01:37 PM
It's with a genuine sense of fulfillment that I read your positive review, Antonio. The fact that you found my updates helpful throughout the process tells me that I succeeded in making your home purchase journey as smooth as possible. I appreciate...
read more
River Robertson is a highly professional and accurate loan officer. He thoroughly covered all information with me regarding my loan and was completely transparent about the loan process. I am mostly impressed ,however, with the River's customer...
read more
Reply from River Robertson
September 13th, 2023 01:37 PM
Thank you so much for the glowing review, Chelsey. I'm thrilled to hear you found the loan process transparent and informative. It's always my goal to ensure my clients feel comfortable and confident in their decisions. I am grateful for your...
read more
River is helpful, courteous, kind, cheerful, professional, very responsive, very knowledgeable, fast, and just really good. I would recommend him to anyone. He does what he says he will do and he does it on time, on schedule, on budget (or...
read more
Reply from River Robertson
September 13th, 2023 01:37 PM
Thank you very much for your kind words, Kenneth. Your satisfaction is my top priority, and I'm thrilled to hear that you had such a positive experience. I always strive to provide timely, efficient, and professional service, and I'm glad to...
read more
River did an exceptional job keeping me updated and trying to make the process smooth. He handled some tough issues very well and tried very hard to make everything a pleasant experience for myself and my buyers. I’d recommend River to anyone!!...
read more
Reply from River Robertson
September 13th, 2023 01:37 PM
Thank you so much for the kind words and the 5-star rating, Nicole. I'm glad to know that you found the process smooth and pleasant. I always strive to give my clients the best experience possible, and it's rewarding to hear that my efforts...
read more
River was on top of everything and stayed in constant communication for over two years with me. He was available when I needed him and was really the expert I could rely on during this process. He was awesome and I would highly recommend.
Reply from River Robertson
September 13th, 2023 01:37 PM
I am truly humbled by your feedback, Kellen. It brings me great satisfaction to know that my efforts to maintain constant communication and provide knowledgeable support met your expectations during our two-year journey. I strive to be there...
read more
111–120 of 226
About
We aim to service customers with honesty and integrity. Our goal is to provide home loans to our clients while giving them with the lowest interest rates and closing costs possible.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Time Zone
Pacific Standard Time (PST)
Disclaimer
WCL is an Equal Housing Lender. As prohibited by federal law, we do not engage in business practices that discriminate based on race, color, religion, national origin, sex, marital status, age (provided you have the capacity to enter into a binding contract) because all or part of your income may be derived from any public assistance program, or because you have, in good faith, exercised any right under the Consumer Credit Protection Act. The federal agency that administers our compliance with these federal laws is the Federal Trade Commission, Equal Credit Opportunity, Washington, DC, 20580.
Copyright ©
2026
West Capital Lending, Inc.
All Rights Reserved. | NMLS# 1566096 DRE# 02022356 -
NMLS Consumer Access (https://nmlsconsumeraccess.org)
https://westcapitallending.com/texas-complaint
https://westcapitallending.com/licensing