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Towne Mortgage in Norfolk, VA

Towne Mortgage, Norfolk, VA

Norfolk, VA
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Towne Mortgage. NMLS 91904. Equal Housing Lender. Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne Mortgage... Show More
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closed
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closed
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9 AM to 5 PM
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5 Star
96%
4 Star
3%
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Reviews from Web
  • J
    James Z
    Chesapeake, VA
    Posted on July 18th, 2026 02:01 PM
    Amazing process . Quick to respond, and had answers to all my questions.
    Reply from Whitney Oertel
    July 21st, 2026 03:13 PM
    Thank you so much!! It was a pleasure working with you! Enjoy your beautiful new home!
  • J
    John B
    Posted on July 18th, 2026 01:08 AM
    I couldn’t be more pleased with my experience throughout the loan process. The level of expertise, professionalism, and customer service was outstanding from start to finish. Communication was always prompt, questions were answered quickly,...
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    Reply from Owner
    July 18th, 2026 07:44 PM
    Thank you John for the 5-Star review. Thank you for trusting me with your new home purchase!
  • J
    John M B
    Williamsburg, VA
    Posted on July 18th, 2026 01:07 AM
    I couldn’t be more pleased with my experience throughout the loan process. The level of expertise, professionalism, and customer service was outstanding from start to finish. Communication was always prompt, questions were answered quickly,...
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    Reply from Ryan Lawrence
    July 18th, 2026 07:45 PM
    Thanks John! It was a pleasure to work with you also!
  • J
    Jeffrey M
    Posted on July 17th, 2026 04:01 PM
    Whitney was always willing and quick to respond throughout the process. She communicated well with everyone involved (even after normal hours), locked-in the rate at an appropriate time, and worked to ensure closing occurred before expiration....
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    Reply from Owner
    July 21st, 2026 12:27 PM
    Thank you for your kind words, Jeffrey. I’m here to help you navigate the world of mortgages whenever you need.
  • J
    Jeffrey M
    Suffolk, VA
    Posted on July 17th, 2026 04:01 PM
    Whitney was always willing and quick to respond throughout the process. She communicated well with everyone involved (even after normal hours), locked-in the rate an an appropriate time, and worked to ensure closing occurred before expiration....
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    Reply from Whitney Oertel
    July 21st, 2026 03:14 PM
    Thank you so much for the feedback!! I appreciate it so much! I adore your family! Enjoy your beautiful new home!
  • R
    Richard W
    Posted on July 16th, 2026 05:04 PM
    My experience with Whitney West at Towne Mortgage was awesome. As a first time home buyer I had an extensive list of questions, Whitney was always available to answer them no matter the time. She kept us informed on every step of the process....
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    Reply from Owner
    July 21st, 2026 12:28 PM
    Thank you for choosing me for your mortgage journey. I’m dedicated to your success as a homeowner!
  • R
    Richard A W
    Chesapeake, VA
    Posted on July 16th, 2026 04:58 PM
    Whitney was very informative every step of the way. She was always available to answer any questions. As a new and first time home buyer my list of questions was very extensive and she answered all of them. We also had some issue with a grant...
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    Reply from Whitney West
    July 23rd, 2026 04:59 PM
    I’m thrilled you had a great experience working with me. Whether it’s a VA loan, FHA loan, refinance, or a new home purchase, I’m always here to help you move forward.
  • G
    Glenn A L
    Hampton, VA
    Posted on July 15th, 2026 11:18 PM
    Very professional!!!!!
    Reply from Gwyneth Griffith
    July 23rd, 2026 08:14 PM
    I’m really happy to hear that you’re pleased with our service! If you ever have questions about VA loan benefits or other financing options, I’m always here to help!
  • B
    Beverly J L
    Hampton, VA
    Posted on July 15th, 2026 01:22 PM
    Everything went smoothly with the loan process! Thank you!
    Reply from Gwyneth Griffith
    July 22nd, 2026 01:23 PM
    Thank you for sharing your positive experience with us! We look forward to serving you in the future.
  • R
    Robert A D
    Norfolk, VA
    Posted on July 13th, 2026 01:57 PM
    Whitney answered all my questions, even the ones I asked a couple times. She was always there for me and held my hand through a very stressful time. I am so happy to have her as my loan officer. I would not want to go through this process without...
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    Reply from Whitney West
    July 20th, 2026 01:58 PM
    We're grateful for your kind words and your business. Feel free to contact us whenever you need assistance.
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    About
    Towne Mortgage. NMLS 91904. Equal Housing Lender. Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service. Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. Towne Mortgage mortgage loan officers live in your communities and know the area.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Time Zone

    Eastern Standard Time (EST)
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